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4.4 out of 5

"Property environment was clean and relaxing. " More

By a verified traveler on Thu 14 Mar 2024

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Hotel Description

3-star hotel near Beale Street

Heart of Memphis

Within a 10-minute walk of this Downtown Memphis hotel, you'll find Peabody Ducks and AutoZone Park. Also, Beale Street is within half a mile (1 km) and FedEx Forum is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the spa tub and free full breakfast.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$136* Per night/room Apr 14 - Apr 15

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Multiple Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Multiple Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Springhill Suites By Marriott Memphis Downtown ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Springhill Suites By Marriott Memphis Downtown

Everyone (10) Couples (4) Family (7)
5 out of 5
Property environment was clean and relaxing.

Posted by on Mar 14, 2024

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5 out of 5
Staff very friendly and room was very nice

Posted by on Nov 26, 2023

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4 out of 5
It would have been nice to know that there was a $250 incidental charge before arriving at the hotel. The room was on the side that required getting on two separate elevators to get to it. However, the room was nice.

Posted by on Nov 13, 2023

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5 out of 5
The staff was absolutely wonderful. So professional, friendly and just great!

Posted by on Aug 9, 2023

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5 out of 5
Friendly desk staff. Very helpful

Posted by on Jul 30, 2023

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5 out of 5
Like everything enjoyed commentary breakfast

Posted by on Jun 28, 2023

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3 out of 5
The girl at the front desk was not in a good mood I guess. We asked her about information on thing we could walk to and she told us she could not help us with that. The tub area had mold, and when we pulled out the couch for our granddaughter to sleep on the white fitted sheet had black hairs all over it. She slept on top of the cushions with her feet handing off the end. When we went to breakfast one of the employees yelled at me in front of everyone. Just not a great experience!!

Posted by on Jun 19, 2023

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4 out of 5
It was fair for the short stay, nothing really stands out.

Posted by on Jun 15, 2023

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4 out of 5
Our room was too hot, a/c wasn’t doing the job. Staff offered for us to move to another room, but we had already unpacked and settled in.

Posted by , from Muskogee on Jun 5, 2023

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5 out of 5

Posted by on Sep 26, 2022

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About the Springhill Suites By Marriott Memphis Downtown

Location 85 West Court Avenue, Memphis, TN 38103

Property Features

Springhill Suites By Marriott Memphis Downtown offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 8396 square feet (780 square meters) and includes conference space. The business-friendly Springhill Suites By Marriott Memphis Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available. This 3-star Memphis hotel is smoke free.

  • 147 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 8396 sq ft of conference space
  • 780 sq m of conference space
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Memphis Central Station (1.9 km / 1.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Springhill Suites By Marriott Memphis Downtown offers 147 accommodations with video-game consoles and safes. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards.

  • Bathrooms are partially open
  • In-room kitchenette
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

Guests are served free full breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 29 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.