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4.4 out of 5

"The on premise restaurants were excellent especially the Italian restaurant " More

By a verified traveler on Wed 28 Aug 2019

Hotel Description

Family-friendly 4-star hotel near Paseo de Montejo

In Mérida

At this Mérida Centro hotel, you'll be within a 5-minute walk of Paseo de Montejo and Yucatan International Convention Center. Also, U.S. Consulate Merida is within half a mile (1 km) and Mérida Cathedral is within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Families will appreciate the free kid's club, onsite laundry facilities, and supervised childcare. Relax with a drink at the poolside bar and enjoy perks like free valet parking and free WiFi.

Free WiFi, satellite TV

The 289 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include sitting areas, satellite TV, and minibars.

Guest Room, Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$92* Per night/room Jul 6 - Jul 7

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Regency, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Regency Merida Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Regency Merida Hotel

Everyone (4) Couples (1)
5 out of 5
The on premise restaurants were excellent especially the Italian restaurant

Posted by , from Ajijic on Aug 28, 2019

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3 out of 5
beautiful hotel with amazing staff, my only issue was the concrete jackhammering that went on from 8 or 9 am until 6pm each day I was there I worked at night until 4 or 5 am and was unable to sleep during the day. I have already spoken to client services and the issue is resolved to my satisfaction. I will usually stay at a Hyatt in the future we find the staff of these hotels amazing and helpful as well as completely professional, even tiny issues like a small leak from the mini fridge was repaired within the hour. All staff were considerate helpful and professional in all aspects of their duty, other than the jackhammering I was a happy camper. Thank you for looking after my complaint so quickly. I would ;like to thank Judy from Omaha for her superb help and kindness.. Randy James Tyrtrell

Posted by on Feb 6, 2019

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5 out of 5
Nice hotel ...amazing pool...10 minutes walkable to downtown

Posted by , from Fort lauderdale on Sep 8, 2018

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4 out of 5
Had to call the front desk several times because I was not getting enough towels and one night no sheets at all, the waiters at the breakfast buffet were the best...I asked for a wake up call and never got the call, thanks to my cell phone alarm I was able to get up on time to catch my flight....overall the hotel is nice and a great location....

Posted by on Apr 22, 2018

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5 out of 5

Enjoyable stay

Pros: Location, close to Paseo Montejo, and walking distance even to downtown Merida
Location: Enjoy the beautiful villas on Paseo Montejo, have a "trolebus" in the cafes along the Paseo, go to the Villa Molina tour of the residence.
Very pleasant stay in the Hyatt Hotel, located in a central location, with staff always willing to help out, food at their Peregrina Rest, excellent, best of all the friendless of their staff

Posted by , from San Diego CA on May 24, 2016

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Property Features

Hyatt Regency Merida Hotel offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 9149 square feet (850 square meters) and includes a conference center. A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hyatt Regency Merida Hotel. Valet parking is free. This 4-star Mérida hotel is smoke free.

  • 1 building
  • 289 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 9149 sq ft of conference space
  • 850 sq m of conference space
  • Built in 1994
  • Bar by the pool
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Manuel Crescencio Rejon Intl. Airport (MID) (9.7 km / 6 mi)
  • Parking: Free valet parking

Room Amenities

Hyatt Regency Merida Hotel offers 289 accommodations with minibars and laptop-compatible safes. These individually furnished accommodations have separate sitting areas and include desks. Televisions come with premium satellite channels. Bathrooms include bathrobes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wheelchair accessible

Food & Drink

The hotel hosts a free manager's reception daily.

Peregrina Bistro - This buffet restaurant serves breakfast only. A children's menu is available.

Lobby Bar Caffé - This lobby lounge serves lunch and light fare. Happy hour is offered. Open daily.

Spasso - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 1200 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: MXN 355 for adults and MXN 177.50 for children (approximately)
  • Pet fee: MXN 1200 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Hyatt Merida
  • Hyatt Hotel Merida
  • Hyatt Merida
  • Hyatt Regency Merida
  • Hyatt Regency Merida Hotel
  • Merida Hyatt
  • Hyatt Regency Merida Hotel Merida
  • Merida Hyatt Regency
  • Hyatt Regency Merida
  • Hyatt Regency Merida Hotel Hotel
  • Hyatt Regency Merida Hotel Mérida
  • Hyatt Regency Merida Hotel Hotel Mérida

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.