10/10 Excellent
Lisa, Southgate
Feb 13, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to leave our Airbnb early due to excessive noise and ended up here. This place is sooo quiet.
The room: layout was spacious and well thought out with a comfy bed.
There were some complaints in the reviews of the shower not getting hot. We initially thought we had that problem too but after at least 2 minutes of letting the water run it turned hot. My suggestion, leave the handle right in the middle of hot and cold and let it run. That may help.
The rooftop swimming pool/Fitness area: pool is a nice size with plenty of lounge chairs and relaxing music. Fitness area has the basics of treadmills, ellipticals and free weights with a great view of the city.
Their breakfast: arguably the best selection of breakfast foods we've seen at a hotel. Coffee and cappuccinos were fantastic.
A shopping mall is right across the street for food and shops, the mall even has an ice skating rink.
There is a Mayan museum close by, only a 15 walk.
Probably the best part: we stayed during Superbowl Sunday and they thoughtfully served everyone complimentary pizza, wings, chips, peanuts, guacamole and drinks for the game. It was much appreciated.
Only suggestion I would make, they have 2 washers and dryers but one dryer is down. One of the gentlemen staying here said it's been down since October. Maybe fix so there isn't a line of people, we worked with it though.
Overall we would definitely stay here again.
Lisa
Stayed 2 nights in Feb 2024