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Country Inn & Suites by Radisson, Merrillville, IN

3-star property
8311 Ohio, Merrillville, IN 1-855-201-7819
3.9 out of 5
Good!
See all 22 travelocity Reviews

"Convenience. Bathroom was dirty " More

By a verified traveler on Sun 01 Oct 2023

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Hotel Description

Enjoy free breakfast at this 3-star Merrillville hotel

In entertainment district

Within 3 miles (5 km) of this Merrillville hotel, you'll find Westfield Southlake Mall and Vibra Hospital of Northwestern Indiana. Pinnacle Hospital Crown Point and Methodist Hospitals Diabetes are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Apr 28 - Apr 29

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Country Inn & Suites by Radisson, Merrillville, IN ratings based on 22 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Country Inn & Suites by Radisson, Merrillville, IN

Everyone (7) Couples (1) Family (15)
1 out of 5
Don’t let the pictures fool you. This place is old. Misty. Sheets were dirty with Hair in them when you pulled cover back. Brown Stain in Pillow. Walls were paper thin. Kids and adults running through halls yelling all night. Felt unsafe and didn’t get any sleep. We were supposed to stay a few nights. Early morning promptly checked out early and found a nicer place same rate.

Posted by , from EVANSVILLE on Apr 24, 2024

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Comment from Hotel Management

Apr 25, 2024 by Manager

Hello Jason,We apologize for any inconvenience you may have experienced during your stay. Our team values all feedback as we strive to improve our services. Rest assured, we will address your concerns with the relevant departments for further review. Your comfort and safety are of utmost importance to us. We appreciate you bringing these matters to our attention.

5 out of 5

Posted by on Jan 1, 2024

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Comment from Hotel Management

Jan 8, 2024 by Manager

Hello Beth,Thank you for choosing our hotel for your stay. We are delighted to see that you had a fantastic experience with us. It was our pleasure to provide you with excellent service and accommodations. We hope to welcome you back in the future for another amazing stay.

5 out of 5
Convenience. Bathroom was dirty

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 4, 2023 by Manager

Hello Myra, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.

5 out of 5

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 26, 2023 by Manager

Hello Noel,Thank you so much for the incredible rating. We look forward to your next visit.

5 out of 5

Posted by on Dec 3, 2022

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Comment from Hotel Management

Nov 7, 2023 by Manager

Hello Katrina,Thank you for taking the time to share your positive rating with us! We are thrilled to hear that you had such a great experience during your stay. Your satisfaction is our top priority and we appreciate your kind words. We hope to have the pleasure of hosting you again in the future!

1 out of 5
I had a paid reservation and conformation number and could not get a room because they overbooked.

Posted by on Apr 30, 2022

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Comment from Hotel Management

May 2, 2022 by Manager

Hello Pamela,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

2 out of 5
Property is not very well marked from off the highway. Service was rude. It was advertised that there was a hot breakfast. There is not. We had to sign something letting us know why. Linens were given to us at check in for the couch in the room. Because of covid they no longer supply them in the closet. However, the check in man dropped them on the floor then handed them to us. Gross!!! We were on the second floor and is sounded like the people above us were going to come through the ceiling. When they jumped our light fixture shock as if it was going to fall down. It finally settled around 11:30 pm.

Posted by , from racine on Dec 25, 2021

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Comment from Hotel Management

Dec 26, 2021 by Manager

I am so sorry to hear about the unusual situation that you experienced during your recent stay with us. Please know that guest satisfaction is our utmost priority and we take what you have shared very seriously. Your review has been shared with management so that appropriate measured can be taken.,

5 out of 5
The staff was very helpful & friendly!

Posted by on Jul 29, 2021

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Comment from Hotel Management

Sep 8, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

4 out of 5
love the suite like feel of the rooms. As of July 1, 2021 no warm breakfast they are still serving a sack lunch. The pool is not open due to COVID.

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 9, 2021 by Manager

It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our breakfast and your comments about our pool. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

2 out of 5
Very outdated. Carpets were filthy and the bathtub had mold. The pool and hot tub were closed due to covid but this was not listed when I reserved the room

Posted by on Sep 26, 2020

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Comment from Hotel Management

Sep 29, 2020 by Lisa, General Manager

Thank you for your honest feedback regarding your recent stay with us. I would like to personally apologize for the inconveniences that you experienced during your stay. I wanted to make you aware that we are under a new management company and are working on getting our property up to brand standards.

About the Country Inn & Suites by Radisson, Merrillville, IN

Location 8311 Ohio, Merrillville, IN 46410

Property Features

Country Inn & Suites by Radisson, Merrillville, IN offers its guests an indoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. The business-friendly Country Inn & Suites by Radisson, Merrillville, IN also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star Merrillville hotel is smoke free.

  • 62 guestrooms or units
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Country Inn & Suites by Radisson, Merrillville, IN offers 62 accommodations with coffee/tea makers and hair dryers. 40-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Carlson Merrillville
  • Country Inn Carlson Merrillville
  • Country Inn Suites by Radisson Merrillville IN
  • Country Inn & Suites by Radisson, Merrillville, IN Hotel
  • Country Inn & Suites by Radisson, Merrillville, IN Merrillville
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.