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5.0 out of 5

"Friendly staff, clean facility and great food. Will go back! " More

By a verified traveler on Tue 26 Mar 2019

Hotel Description

5-star luxury hotel near Paseo de la Reforma

Central Mexico City getaway

Within a 10-minute walk of this Reforma hotel, you'll find Paseo de la Reforma and Chapultepec Park. Also, The Angel of Independence Monument is within half a mile (1 km) and U.S. Embassy is within 2 miles (3 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. You'll appreciate the sauna, bar/lounge, and laundry facilities.

Free WiFi, iPod docks

The 240 guestrooms boast modern comforts like LCD TVs with cable channels, free WiFi, and iPod docking stations. 24-hour room service, private yards, and DVD players are also available.

Deluxe Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room with one king bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

FS Executive Suite Burdeos View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Hotel Mexico City ratings based on 5 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Hotel Mexico City

Everyone (2)
5 out of 5
Friendly staff, clean facility and great food. Will go back!

Posted by on Mar 26, 2019

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Comment from Hotel Management

Mar 27, 2019 by Ian Ciappara- General Manager

Thank you for your rave review! We are glad you enjoyed your recent stay with us. We appreciate your recommendation and we hope to welcome you back soon. Best Wishes,

5 out of 5
Great hotel, Excellent service in all areas. We did some group tours through the concierge deptartment ( pyramids, City Tour, Floating garden) that were very enjoyable. Excellent coffee and croissants at coffee shop: Fifty Mills bar is great. Bed was comfy, shower was great, beautiful view of the garden area. My only complaints are lack of electrical plugs on right side of bed and light switches difficult to use. Light in bathroom turns itself off so bring a nightlight. If you dont want to walk a long way to your room request room near the only elevator bank. It’s a hike if youre on opposite side of the square!

Posted by on Jan 25, 2019

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Comment from Hotel Management

Feb 11, 2019 by Ian Ciappara- General Manager

Dear Guest, We appreciate your preference for Four Seasons Mexico City and I am very pleased to read that your overall experience at our hotel was a delightful one. We hope to have the opportunity to serve you once again in a near future. Best Regards,

5 out of 5

Fabulous Hotel and excellent staff - super location

Cons: No free Internet
We had high expectations and were not disappointed. The facilities are beautiful and well maintained. The staff is very friendly and does a great job.

Posted by , from Georgia, USA on Jan 17, 2012

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5 out of 5

The hotel staff should be the model for service

Pros: Quiet
Very comfortable and elegant hotel. Service was exceptional. Bathrooms are large. Rooms comfortable and quiet. Would definately recommend to anyone travelling to Mexico City.

Posted by , from Valencia, ca on Feb 10, 2011

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5 out of 5

Four Seasons Mex

Best managed hotel in North America. Staff excellent. Service great.

Posted by on Sep 8, 2006

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About the Four Seasons Hotel Mexico City

Location Paseo de la Reforma 500, Mexico City, CDMX 06600

Renovations + Closures

The following facilities or services will be unavailable from July 18 2020 to December 12 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Sauna

Property Features

Four Seasons Hotel Mexico City offers its guests an outdoor pool, a spa tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and limo/town car service are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Four Seasons Hotel Mexico City. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Mexico City hotel.

  • 1 building
  • 240 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Built in 1994
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City Intl. Airport (MEX) (10.9 km / 6.8 mi)
  • Train station: Mexico City Buenavista Station (3.8 km / 2.3 mi)
  • Metro station: Chapultepec Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Hotel Mexico City offers 240 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes, designer toiletries, bidets, and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and laptop-compatible safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Private outdoor space
  • LCD television
  • Cable channels
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Zanaya - This restaurant overlooks the garden.

Il Becco - This fine-dining restaurant specializes in Italian cuisine. Open daily.

Fifty Mils - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it follows sanitization practices of Lead with Care (Four Seasons) guidelines.The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 50 for adults, USD 15 and USD 40 for children (approximately)
  • Airport shuttle fee: USD 145 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons D.F.
  • Four Seasons Hotel D.F.
  • Four Seasons Hotel Mexico D.F.
  • Four Seasons Mexico D.F.
  • Mexico D.F.
  • Four Seasons Mexico City
  • 4 Seasons Mexico City
  • Mexico City Four Seasons
  • Four Seasons Hotel Mexico City Hotel
  • Four Seasons Mexico City Hotel Mexico City
  • Four Seasons Hotel Mexico City Mexico City
  • Four Seasons Hotel Mexico City Hotel Mexico City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.