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5.0 out of 5

"Good location. Awesome staff. Very friendly and accommodating. made us feel welcome. " More

By a verified traveler on Tue 02 Jul 2019

Hotel Description

4.5-star luxury hotel near Tecnologico de Monterrey - Santa Fe, connected to a shopping center

Close to shopping

Your stay at this Santa Fe hotel places you within 2 miles (3 km) of Tecnologico de Monterrey - Santa Fe and Ciudad de los Ninos. Centro Santa Fe and Teatro Zentrika are also within 2 miles (3 km).

Renovated in 2014

This hotel features 3 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the outdoor pool and conveniences like a 24-hour front desk and laundry facilities.

IPod docks, WiFi

Offering conveniences like microwaves and coffee/tea makers, the 260 guestrooms also have WiFi and iPod docks. Other amenities include 24-hour room service, LED TVs, and minibars.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Mar 13 - Mar 14

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hilton Mexico City Santa Fe ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Mexico City Santa Fe

Couples (1) Family (1)
5 out of 5
Good location. Awesome staff. Very friendly and accommodating. made us feel welcome.

Posted by on Jul 2, 2019

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Comment from Hotel Management

Aug 28, 2019 by AK

Dear SEWSYL, Thanks for taking the time to send us your comments about your recent stay with us. It is a pleasure to read that you have a wonderful stay at Hilton Mexico City Santa Fe. The entire Team looks forward to welcoming you again in our property. Regards, Andres Korngold General Manager Hilton Mexico City Santa Fe

Property Features

Hilton Mexico City Santa Fe offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 7360 square feet (684 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Hilton Mexico City Santa Fe. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. A complete renovation of Hilton Mexico City Santa Fe was completed in 2014. This 4.5-star Mexico City hotel is smoke free.

  • 1 building
  • 260 guestrooms or units
  • 4 levels
  • 3 bars or lounges
  • 7360 sq ft of conference space
  • 684 sq m of conference space
  • Built in 2014
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (23 km / 14.3 mi)
  • Property shuttles: Airport shuttle and area shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Mexico City Santa Fe offers 260 air-conditioned accommodations with iPod docking stations and minibars. LED televisions are featured in guestrooms. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:30 AM.

Madera - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: MXN 1000 per pet, per stay, plus a deposit of MXN 700 per week
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Parking height restrictions apply
  • 24-hour check-in
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 275 and MXN 275 per person (approximately)
  • Fee for in-room wireless Internet: MXN 13.5 per night (rates may vary)
  • Fee for in-room wired Internet: MXN 13.5 per night (rates may vary)
  • Airport shuttle fee: MXN 1100 per vehicle (roundtrip)
  • Valet parking fee: MXN 9 per day
  • Pet deposit: MXN 700 per week
  • Pet fee: MXN 1000 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Santa Fe Mexico City
  • Hilton Santa Fe Mexico City
  • Hilton Mexico City Santa Fe Hotel
  • Hilton Mexico City Santa Fe
  • Hilton Mexico City Santa Fe Hotel
  • Hilton Mexico City Santa Fe Mexico City
  • Hilton Mexico City Santa Fe Hotel Mexico City

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.