"THE PROPERTY WAS VERY PLEASENT, BEAUTIFUL, CLEAN, AND STAFF VERY PROFESSIONAL. " More
City center retreat
Within a 15-minute walk of this Polanco hotel, you'll find Chapultepec Park and Auditorio Nacional. Museo Nacional de Antropologia and Paseo de la Reforma are also within 2 miles (3 km).
Full-service spa, 24-hour fitness
A full-service spa, 6 restaurants, and a 24-hour fitness center are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a snack bar/deli are also provided.
WiFi, flat-screen TVs
The 700 guestrooms have flat-screen TVs with cable channels and offer WiFi and 24-hour room service. Premium bedding, coffee/tea makers, and hair dryers are also available.
Jan 28, 2020 by Guillermo Valencia V.
Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General
Jan 28, 2020 by Guillermo Valencia V.
Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Guillermo Valencia V. General Manager
Dec 7, 2019 by Guillermo Valencia
Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General
May 29, 2019 by Guillermo Valencia V.
Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General
May 3, 2019 by Guillermo Valenica
Estimado huésped, Agradezco su preferencia y haberse tomado el tiempo de compartir sus valiosos comentarios con nosotros. Me alegra saber que disfrutó su estancia en nuestras instalaciones recientemente remodeladas y restaurantes, así como de nuestra excelente ubicación y el servicio proporcionado por nuestro personal. Será un placer darle la bienvenida nuevamente. Saludos, Guillermo Valencia V. Gerente General
Apr 6, 2019 by Guillermo Valencia V.
Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Guillermo Valencia V. General Manager
Apr 6, 2019 by Guillermo Valencia V.
Dear guest, Thank you for choosing us and taking the time to share your comments. I am glad to know you had a great experience at our well-located property and enjoyed the service provided by our staff. I will gladly share your comments with the corresponding area, in order for us to improve the service we provide Looking forward to welcoming you back again soon. Best regards, Guillermo Valencia V General Manager
Mar 16, 2019 by vem
Dear guest, Thank you for staying with us and taking the time to share your comments. I am pleased to hear you enjoyed your stay in our well-located property and the excellent service provided by our staff. We will be looking forward to welcoming you back soon. Best regards, Victor Estevez Weekend Manager.
InterContinental Presidente Mexico City, an IHG Hotel offers its guests a full-service spa and a 24-hour fitness center. There are 6 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly InterContinental Presidente Mexico City, an IHG Hotel. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Self parking (surcharge)
InterContinental Presidente Mexico City, an IHG Hotel offers 700 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 11 AM.
Au Pied de Cochon - This bistro specializes in French cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
Alfredo di Roma - This restaurant specializes in Italian cuisine and serves lunch and dinner.
Café Urbano - This family restaurant serves breakfast, brunch, lunch, and light fare. Open daily.
Balmoral - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness center.
Hela has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global) and Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.