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"This hotel, located in the Terminal 2 building at Mexico City Airport is a convenient, comfortable place to rest between flights. Unfortunately the ho ... " More

By a verified traveler on Wed 03 Jan 2018

Hotel Description

4-star luxury hotel near Autodromo Hermanos Rodriguez, connected to the airport

Near the airport

Your stay at this Venustiano Carranza hotel places you within 3 miles (5 km) of Autodromo Hermanos Rodriguez and Sports Palace Dome. Foro Sol and Alfredo Harp Helú Stadium are also within 3 miles (5 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, a garden, and a computer station are also offered.

Free WiFi, flat-screen TVs

The 287 guestrooms have flat-screen TVs with cable channels and offer free WiFi and 24-hour room service. Other amenities include minibars, rainfall showerheads, and pillow menus.

Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$124* Per night/room Feb 21 - Feb 22

Junior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Extra Bed 4 adults)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room (Extra Bed 3 adults)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Superior Room (Extra Bed 4 adults)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

NH Collection Mexico City Airport T2 ratings based on 9 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Collection Mexico City Airport T2

Everyone (6) Family (1)
4 out of 5
Difficult to find access Bathroom need maintainence

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 2, 2019 by Sharon Garduño

Dear guest, Thank you for the time you have taken to write a review about our installations and services, we are sorry to know that your experience in your stay has not lived up to your expectations, but rest assured that this comments will help us to keep on improving for our distinguished guests, such as you. Once again thank you for your feedback, we hope to have the opportunity to have you back with us. Kind regards, Sharon Garduño Guest Relations Manager

4 out of 5
Excellent breakfast buffet, open from 5:00 am with everything that you could imagine. Public restrooms definitely need attention, not so clean. Overalls good hotel, I’ll return again

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 16, 2019 by Dolores Flores / Quality

Dear World Traveler Thank you very much for your kind comment We are happy to see that you had a good stary with us, We apologize for the cleaning of the restooms, which have been carefully discussed with all the housekeeper in order to avoid this kind of discrepancies in the future We hope to see you soon again, Will be our pleasure to be your host again Sincerely

4 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 7, 2019 by Sharon Garduño

Estimado huésped, Muchas gracias por la valoración que se ha tomado el tiempo de otorgarnos, para nosotros será un gusto tenerle nuevamente y poder recibirle con la más cálida bienvenida. Saludos cordiales, Sharon Garduño Guest Relations Manager

4 out of 5
Nice option to stay in near our gates since we were stranded by Delta in Mexico City for 18 hours. Appreciative of the cleanliness and hospitality of this location.

Posted by on Dec 31, 2018

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Comment from Hotel Management

Dec 31, 2018 by Sharon Garduño

Dear guest, We appreciate the trust placed in our hotel, we are pleased to know that the facilities and service have lived up to your expectations and that we have happily fulfilled your satisfaction. We hope to have the pleasure of having your presence again. Best regards, Sharon Garduño Guest Relations Manager

5 out of 5
Excellent hotel, friendly service. The only issue was the bathroom door which it does not lock and seal. Very nice but when you are with another person in the room it is a little inconvenient

Posted by , from Austin, TX on Oct 15, 2018

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Comment from Hotel Management

Oct 17, 2018 by Sharon Garduño

Dear Mr. Miguel, We would like to thank you for taking the time to write a review about your last stay with us, regarding the feedback about the bathrooms doors, we regret to know that the design of it has not been of your liking. Sincerely, Sharon Garduño Guest Relations Manager

2 out of 5

Great Location but ....

Pros: The food is pretty good!!!
The Hotel has a great location for quick trips into Mexico City or to avoid the heavy traffic on some occasions; but the AC was not working properly, I reported it about 1930 Hrs, and had a phone call about 2300 Hrs telling me that they "were waiting for me at the lobby for the past three hours to change me from room" Not quite so nicely by the way.

Posted by , from Panama on Jul 4, 2018

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Comment from Hotel Management

Jul 4, 2018 by Gisela Ramirez

Dear Mr. Gus, I would like to thank you for the time you took to review your recent experience at the NH Mexico City Airport T2 hotel, we welcome your feedback and value the assessment of our hotel's installations and services. Let me tell you that we have reviewed your observations and we are taking the necessary measures to ensure this actions are not repeated. My team and I appreciate the opportunity we had of being of service to you and will be glad to welcome you back in the near future. Sincerely, Gisela Ramírez Guest Relations

4 out of 5

Comfortable place to rest

Pros: Location! Comfortable beds, nice showers, good, affordable and reliable room service.
Cons: They could keep things the same and lower the price, or they could offer a few extras and keep the high price.
Location: There's not much nearby, dense traffic, concrete jungle, but you can get a taxi from the airport and tour the city.
This hotel, located in the Terminal 2 building at Mexico City Airport is a convenient, comfortable place to rest between flights. Unfortunately the hotel lacks certain amenities like free drinking water and in room coffee maker. The hotel is expensive, and should offer more in my opinion. Nevertheless, it did the job of providing a safe and pleasant place to rest. Bring your own water.

Posted by , from Oaxaca, Mexico on Jan 3, 2018

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Comment from Hotel Management

Jan 5, 2018 by Gisela Ramirez

Dear Mrs. Juanita, We appreciate the trust placed in our hotel, without a doubt one of the advantages in staying with us is the location, we are glad to know that the strategic location of our facilities has been an advantage for your flight itinerary. With regard to the feedback that tells us about your stay, we appreciate the comments because in this way we can take action on these details to achieve the total satisfaction of our guests. Best regards, Gisela Ramírez Guest Relations Manager

2 out of 5

A Poor Business Model for an International Hub

First, una disculpa a todos los chilangos/as (y otras etnias) laborando en este hotel dedicados a hacer bien su trabajo y brindar un buen servicio. There is something fundamentally wrong with this hotel in my eyes. I am not a business traveler nor a member of Mexico's vampire elite; I simply wanted a quiet and convenient place for my family to sleep before a morning flight out of the AICM. You would think that a hotel that charges over $* a night as its base rate could provide that and more. Instead, the staff (who initially seemed to doubt that I was fit to be served by the hotel) placed my family with young children at the farthest extreme of the hotel, next to their unfinished pool where a faulty piping system filled our room with the loud gurgling sound of water that woke both my wife and I from a sound sleep and required that maintenance come into our room in the middle of the night to fix the problem. I also was not pleased that the hotel staff would not honor the "15% discount on food" advertised in my reservation through Travel AGENCY And, for over $* a night, does it really seem necessary to provide a coffee maker and lock the packets of coffee in the extravagantly overpriced mini-bar safe? In sum, this hotel is a fine addition to the leisure facilities of Mexico's super-rich and their international associates. It is not, however, a functional service for the range of travelers passing through Terminal 2 who might have need of a hotel,

Posted by on Feb 6, 2011

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3 out of 5

Good value, clean and quiet but...

The place is very modern and somewhat clinical. Stayed there for about 4hrs while waiting for an early AM flight. The downside is that it is in Terminal 2. At the time I did not know that in order to get to Terminal 2 from Terminal 1 you needed a taxi ($* each way and about 10 minutes). Therefore, plan accordingly bc it's a hassle to arrive and depart from T1 and have to take a taxi to T2. Otherwise a fine "airport" hotel.

Posted by on Mar 29, 2010

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About the NH Collection Mexico City Airport T2

Location Capitan Carlos Leon S/N T2 Floor 6, Mexico City, CDMX 15620

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 13563 square feet (1260 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and a garden are also featured at the luxury NH Collection Mexico City Airport T2. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 4-star Mexico City hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 3 levels
  • 13563 sq ft of conference space
  • 1260 sq m of conference space
  • Built in 2009
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

NH Collection Mexico City Airport T2 offers 287 air-conditioned accommodations with minibars and safes. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning

Food & Drink

The hotel hosts a free manager's reception daily.

NH Collection Mexico City Airport T2 has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets and service animals are not allowed at NH Collection Mexico City Airport T2

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • No pets or service animals allowed
  • Minimum guest age is 18

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 297 and MXN 732 per person (approximately)
  • Self parking fee: MXN 195 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aeropuerto T2
  • Aeropuerto T2 Hotel
  • Nh Aeropuerto T2 Mexico
  • Nh Aeropuerto T2 Mexico Hotel
  • NH Collection Mexico City Airport T2 Hotel
  • Collection T2 Hotel
  • NH Collection Mexico City Airport T2
  • Collection T2
  • Nh Aeropuerto t2 Mexico Hotel Mexico City
  • Nh Collection Mexico City T2
  • NH Collection Mexico City Airport T2 Hotel
  • NH Collection Mexico City Airport T2 Mexico City
  • NH Collection Mexico City Airport T2 Hotel Mexico City

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.