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"Too expensive for the area and the condition Place is okay " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

Hotel near Brickell City Centre in Miami

Downtown Miami stay

Your stay at this Brickell hotel places you within 2 miles (3 km) of Brickell City Centre and Downtown Miami Shopping District. James L. Knight Center and Bayfront Park are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features a free area shuttle, self parking, and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning. A picnic area, laundry facilities, and barbecue grills are also on offer.

Free WiFi, kitchens

The 107 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$90* Per night/room Aug 10 - Aug 11

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Extended Stay America - Miami - Downtown Brickell - Cruise Port ratings based on 18 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Miami - Downtown Brickell - Cruise Port

Everyone (7) Family (3)
4 out of 5
Too expensive for the area and the condition Place is okay

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by Hotel Management

Thank you for choosing Extended Stay America. We are happy to know you had a pleasant stay with us. However, we regret you felt we did not merit the rate you paid. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management

2 out of 5
It wasn’t worth the price. Gouged during super bowl. Continental breakfast was not “continental”. Muffin or instant oatmeal. Really? No dishes in room built for “extended stay”.... too many issues to list

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Hotel Management

Thank you for being our guest. We are sorry and are disappointed to read our hotel’s service and facilities did not provide the value you were hoping. Kindly note, to ensure the cleanliness of kitchenware upon check-in, brand standards require us to keep dishware at the front desk. It is also disappointing to know our grab-and-go breakfast was not to your expectations. Your comments about it will be shared with our brand leaders to assist them when determining new choices. Please give us another chance so we can make it up to you. Sincerely, Hotel Management

3 out of 5
Didn't like that we paid $150 for 1 night stay then had to pay an additional $15 not including tax to park at the hotel.

Posted by , from Melbourne, FL on Nov 12, 2019

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Comment from Hotel Management

Nov 13, 2019 by Hotel Management

Denise, thank you for for sharing your feedback. Although your overall rating suggests your stay was an overall satisfactory one, we are sorry you did nor like thecost of your stay and our parking fee. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management

4 out of 5
Thanks 🙏 I had good night, it had a little problem at the air condition but the ms Kim solvered. Obrigada

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by Hotel Management

It was a pleasure having you as our guest at Extended Stay America. We are delighted to know our staff was able to make up for the inconvenience you had due to the HVAC unit. Thank you for highlighting the efforts of Kim. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management

5 out of 5
Clean, quiet, and convenient. Would stay here again.

Posted by , from eugene, OR on Dec 3, 2018

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Comment from Hotel Management

Dec 3, 2018 by Hotel Management

Dave, thank you for the great review! It is always exciting to know that we met all your expectations and we are glad you enjoyed your stay. It was our pleasure serving you at Extended Stay America, and we look forward to welcoming you back. Sincerely, Hotel Management

1 out of 5

TERRIBLE!

Pros: It was near many things.
Cons: Have a money back policy or provide some form of compensation for an experience this offensive.
Terrible! We were checked into a room that stunk of something like cooking greasy fish. When I went down to the front desk the ladies were aware the room had an issue; however, they assigned that room to us. TERRIBLE! Then, we get the room next door that happens to be directly over the front door of the hotel that slams each time someone uses it. All day, evening, and night each time the door closes it slams a loud bang directly under where I was sleeping, trying to sleep. TERRIBLE! When I told the lady at the desk at checkout she asked a couple of question and then said, "OK, the room is through Expedia, we'll email you a receipt". And that was it... TERRIBLE!

Posted by on May 14, 2018

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Comment from Hotel Management

May 17, 2018 by Hotel Management

Please accept our sincere apologies for the issues you encountered and the inconvenience caused. We regret not meeting all of your expectations and rest assured that corrective actions are being taken within the respective departments. Regarding your concern about the receipt we would like to mention that while making the reservation from the third party website, a guest usually gets the receipt at the same point of time. Thanks for your feedback, and we hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

1 out of 5

Horrible stay

Staff rude, rooms smelt like smoke they got our rooms mixed up and we had to pack all of our stuff and leave. Uncomfortable and it's in a back ally shut this hotel down or take it off of travelocity

Posted by , from michigan on Jul 18, 2017

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Comment from Hotel Management

Jul 20, 2017 by General Manager

We cannot apologize enough for what transpired. We can understand your disappointment and are truly sorry for the inconvenience you encountered. Your comments have prompted our management team to redouble training efforts, to ensure this does not happen again. Please consider giving us the opportunity to redeem ourselves in the future. Sincerely, General Manager

1 out of 5

Never stay here again!

Pros: nothing
Cons: replace staff with people who will listen to the customer and have staff do what they say they are going to do.
toilet had no flushing power, room was not cleaned up after my first night

Posted by on Feb 16, 2017

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5 out of 5

A Hidden Jewel

Pros: Quiet, lots of space, fast WiFi, nice staff, breakfast. Next door to a drug store and grocery. Also close to highway exit.
Cons: Not many options on the cable service. They really can't improve on this but the location is tricky because it's on a 5 street intersection.
Location: In a residential area so not much to do. Also not a lot of restaurants close by. However, the ones we found were nice; a few within walking distance.
Liked this hotel. Huge room with a kitchenette (which we didn't use) and reasonably priced. Shame we were only there 1 night.

Posted by , from Indianapolis on Dec 20, 2016

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1 out of 5

Terrible experience

We waited 25 minutes in looby for some one to attend us. They gave us a dirty room with bad odors.. we needed to request a diferent room... if was not prepaid we were ready to move to another place... this is the most ecpensive extended stay but terrible service. Then you have to pay $19.56 to park your car in the hotel.

Posted by on Jan 2, 2016

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About the Extended Stay America - Miami - Downtown Brickell - Cruise Port

Location 298 Sw 15th Rd, Miami, FL 33129

Property Features

Free breakfast is served daily. WiFi is free in public spaces. Extended Stay America - Miami - Downtown Brickell - Cruise Port also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available. This Miami hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 7 levels
  • Built in 2001
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (15.2 km / 9.4 mi)
  • Metro station: Brickell Metromover Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle; cruise terminal shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America - Miami - Downtown Brickell - Cruise Port offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 5
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Miami Brickell Port of Miami
  • Extended Stay America Port
  • Extended Stay America Brickell
  • Extended Stay America Brickell Hotel
  • Extended Stay America Brickell Hotel Miami Miami Port
  • Extended Stay America Miami Brickell Port Miami
  • Extended Stay America Miami Downtown Brickell Cruise Port Hotel
  • Extended Stay America Cruise Port Hotel
  • Extended Stay America Miami Downtown Brickell Cruise Port
  • Extended Stay America Cruise Port

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.