- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this trip for my wife’s birthday 4 weeks out. When we arrived at the hotel I was told the room I reserved was no longer available because of events at the hotel. They tried to put us in a smaller room at the same rate and I said that wasn’t excitable. They lady behind the counter made a phone call and they found us a room.