- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Art Deco hotel with amazing art work & interior design... I also enjoyed our door area with separate pools for children & adults...
Your dates need to occur after 2019-11-22. Try updating your dates to see prices for your trip.
My husband and I have now stayed at the Confidante twice, and it constantly exceeds our expectations. Each time I can’t wait to come back. The level of service here is unmatched. Being in the hospitality industry, we understand what creating a culture of great service takes and wow this hotel has done it. Everyone on their staff is exceptionally friendly and helpful. They joke with you, help you when you need it, and make sure you’re in need of nothing. This trip, we arrived late after sitting in traffic and dealing with a nightmare customer service experience with a rental car and Laurent greeted us at the front desk with a huge smile. After an extremely stressful evening, he made us both laugh and finally feel like we were on vacation. He didn’t have to, but he apologized for the car situation and also made sure we’d eaten and that we had everything we needed to relax. And you could tell that he wasn’t even trying to hard, that’s just how he is... along with everyone else we’ve encountered here. Is the Confidante the cheapest place in Miami? No. But it’s worth every single penny. We don’t get to vacation much and being here is more than we could hope. The hotel is beautiful, the people are kind and helpful, and the painkiller cocktail is just about the most delicious thing you’ll ever be served on the beach. Let’s just say, we can’t wait until next time we’re in Miami. The Confidante has won us over for life.