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4.6 out of 5

"Beautiful hotel, great pools, restaurants and bars. Fantastic staff. Can't wait to go back! " More

By a verified traveler on Fri 17 Jun 2016

Hotel Description

5-star beachfront resort near Crandon Park

Beachfront retreat

Within 12 miles (20 km) of this resort, you'll find Bayside Marketplace and American Airlines Arena. University of Miami is within 12 miles (20 km) and Miami Beach Boardwalk is within 16 miles (25 km).

Luxury amenities

A full-service spa, 4 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. Relax with beach cabanas, sun loungers, and beach umbrellas. There's fun for all ages with a children's pool and an arcade/game room, and supervised childcare is an added bonus.

Jetted tubs, comfy beds

The 402 soundproofed guestrooms offer WiFi and comfy beds. Other amenities include balconies, jetted bathtubs, and flat-screen TVs with cable channels.

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Ocean View (1 Bedroom, Residential Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton Key Biscayne, Miami ratings based on 30 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton Key Biscayne, Miami

Everyone (3)
5 out of 5

Posted by on Feb 23, 2019

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5 out of 5

Fantastic hotel!

Beautiful hotel, great pools, restaurants and bars. Fantastic staff. Can't wait to go back!

Posted by , from Los Angeles on Jun 17, 2016

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5 out of 5

very nice

Pros: location location location
Cons: shower flooded
Location: resturants were very nice out side of hotel
shower flooded and would not drain bit gross but very nice room

Posted by , from miami fl on Aug 10, 2015

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4 out of 5

This hotel is very well maintained

Cons: No free Internet
The hotel is beautiful. The rooms are great. The service is excellent. HOWEVER, there is a charge for everything and for me the cost is not what worth it. For example, they charge $32 a day for parking a car; charge for connection to WI-FI; charge for using the computer printer to print our airline boarding pass; and the list goes on. If you're looking for a beautiful place with staff that waits on you hand and foot....and are fine paying for it....I highly recommend.

Posted by on Jun 29, 2012

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5 out of 5

Absolutely beautIful

Pros: Quiet
Cons: Nothing close, No free Internet
The food here is remarkable, the beds are amazing. This place is a dream!!

Posted by , from Dallas, TX on Nov 17, 2011

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5 out of 5

Amazing Exprience

Pros: Quiet, amazing service
Cons: No free Internet
From the moment that my self and my wife arrived at the hotel they were nothing but kind and friendly. Always ready and willing to help and provide us with great location. My self and my wife live very stressful lives as Attorneys so it was the perfect place to just get away and relax. The spa was amazing with the services they provided. The one-on-one attention to your needs left us speechless. We were able to get room service any hour of the night, with the food being fresh rather then frozen. The rooms were clean, and the beach was amazing. My self and my wife are looking forward to going back in 3 months. I would recommend this place to any one that is looking to escape from the stress of life and just get away with there loved one. If you are a person that is looking for the night life of Miami and do not want to deal with the drunk people all hours of the night then this is the place. It is close to the strip and yet away to give you the peace you are looking for when sleeping.

Posted by , from New Jearsy on Oct 14, 2011

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5 out of 5

Simply the best!

Pros: adult pool & cabana
Cons: No free Internet
We are so glad that we decided to stay at the Ritz-Carlton Key Biscayne, Miami. This was our first time vacationing in Miami and a friend had recommended here. The service was awesome. The location is beautiful and very quiet, not too touristy like the South Beach area. We had an awesome view from our window that we were able to upgrade for only $150 more. The food was very tasty, though a bit pricey. The concierge service was simply the best. The only down side was high price valet service and the no free internet service. (although they comp internet service for us), regularly its around $11 bucks a day. All in all, this was a great vacation spot. It was quiet, friendly, clean, very hospitable and relaxing. We will come back again.

Posted by , from Greensboro, NC on Sep 3, 2011

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5 out of 5

Excellent service *****

My family and I enjoyed a fabulous 4th of July weekend at the Ritz Carlton in Key Biscayne. The service was incredible. The kind staff with their eager to please attitude made every experience on the beautiful property wonderful. It was truly a five star experience. I would reccomend this resort for all my family and friends.

Posted by , from Anaheim Hills CA on Jul 11, 2011

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5 out of 5

This hotel upholds the Ritz quality, and certainly the best close-by beach getaway that I know !

Pros: beach location with warm clear water
Cons: pricey spa services
We have been there twice now, and never been disappointed. Service is top notch, food is excellent, and the property with the beach and warm water is outstanding. I would definitely go back again. Spa services a little pricey, but I guess this is the Ritz Carlton, right ?

Posted by on Feb 14, 2011

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5 out of 5

This property is first class all the way!

Pros: Quiet
We spent 4 nights at this hotel and loved every minute of it. The hotel was very clean, very modern and the staff went out of their way to ensure our stay was wonderful! There is two pools, one for adults and one for families. We spent time at both and had a great time! The fitness center and spa is first class. The food was excellent but a little pricey so we found ourselves venturing out for dinner each night. We loved the location being away from the hustle and bustle of downtown Miami but only a short drive to South Beach for shopping and night life. We will be back soon!

Posted by , from Atlanta, GA on Feb 8, 2011

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About the The Ritz-Carlton Key Biscayne, Miami

Location 455 Grand Bay Dr, Key Biscayne, FL 33149

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At The Ritz-Carlton Key Biscayne, Miami you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a spa tub. For a fee, parking is available. This 5-star Key Biscayne resort is smoke free.

  • 1 building
  • 402 guestrooms or units
  • 14 levels
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (24.4 km / 15.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton Key Biscayne, Miami offers 402 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to balconies. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels, video-game consoles, and pay movies. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Key Biscayne resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Pillowtop beds
  • Jetted tub
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Netflix
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.

The Ritz-Carlton Key Biscayne, Miami has 4 restaurants serving breakfast, lunch, and dinner.

Cantina Beach - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.

Dune Burgers On The Beach - This restaurant specializes in American cuisine and serves lunch and light fare. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The Ritz-Carlton Spa has 21 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 21
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The daily resort fee, included in the room rate, covers high-speed Internet access (2nd tier); use of beach chairs and umbrellas; daily beach activities, such as stand up paddle boards, floats, kayaks, and snorkel gear; 1-hour fitness class for up to 2 guests daily; access to the spa tub, sauna, and steam room at the spa: and unlimited in-room local and domestic long distance phone calls.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 40 per accommodation, per night

The resort fee includes:

  • Spa access
  • Beach loungers
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 35 for adults and USD 19 for children (approximately)
  • Fee for in-room wireless Internet: USD 10.95 per day (rates may vary)
  • Valet parking fee: USD 45 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Key Biscayne Miami Ritz-Carlton
  • Key Biscayne Ritz-Carlton
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  • Ritz Key Biscayne
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  • The Ritz-Carlton Key Biscayne, Miami Key Biscayne
  • The Ritz-Carlton Key Biscayne, Miami Resort Key Biscayne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.