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4.0 out of 5

"Decent hotel. Very comfortable bed. The thermostat was on air conditioning so we frozen during an afternoon nap. " More

By a verified traveler on Sat 29 Feb 2020

Hotel Description

3.5-star guestrooms with free WiFi

In shopping district

You'll be within 6 miles (10 km) of Grant Park Beach and 9 miles (15 km) of Harley-Davidson Museum. Also within 9 miles (15 km) are Milwaukee Public Museum and Wisconsin Center.

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, cable TV

The 193 guestrooms have TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, free local calls, and hair dryers. Housekeeping is available on request.

Presidential Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (HEARING)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Worklife Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (MOBILITY)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Milwaukee South ratings based on 31 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Milwaukee South

Everyone (13) Couples (2) Family (5)
4 out of 5
Decent hotel. Very comfortable bed. The thermostat was on air conditioning so we frozen during an afternoon nap.

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by McKenzie- Front Office Management

Hello- I am glad that you room was comfortable however I am so sorry your AC was on and you did not have an enjoyable afternoon nap. We do hope to see you back soon.

2 out of 5

Posted by on Feb 19, 2020

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Comment from Hotel Management

Feb 19, 2020 by McKenzie- Front Office Management

Thank you for y9our visit with us. I am sorry that you did not have a better stay, please reach out to us directly if you would like to discuss further.

4 out of 5
Small but nice workout room, pool and jacuzzi clean-all had good hours of availability. On-site restaurant convenient. Shuttle service to/from airport and location very convenient. Overall would definitely recommend.

Posted by , from Tampa on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Mat M

Hi Kate: Thanks for taking the time to leave us a review. We hope to welcome you back to our hotel again soon. Sincerely, Mat Meadows General Manager

5 out of 5
Clean,friendly, everything I neededwhen I neefed it, very efficient staff and facilities

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 17, 2019 by McKenzie- Front Office Management

thank you for the kin response, I am glad you enjoyed your stay!

4 out of 5
Hotel was undergoing some renovations. Staff was friendly.

Posted by on Aug 22, 2019

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Comment from Hotel Management

Sep 2, 2019 by glenn lewis

Thank you your kind words we appreciate you as our guest. Come back and see us anytime in the near future where our renovations should be complete,

4 out of 5

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 11, 2019 by McKenzie- Front Office Management

Greetings- Thank you for taking the time to leave your feedback, we hope to see you back soon!

3 out of 5
We booked online and were suppose to get free breakfast and get wouldn't give it to us. And the hotel bar and restaurant we had dinner at the service was extremely slow and it wasn't very busy at all.

Posted by on Mar 9, 2019

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Comment from Hotel Management

Mar 22, 2019 by Mat M

Greetings: Thank you for the feedback. We are always striving for improvement and will use your feedback to coach our team and improve our services. Sincerely, Mat Meadows General Manager

4 out of 5

Posted by on Feb 28, 2019

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Comment from Hotel Management

Apr 2, 2019 by McKenzie- Front Office Management

Thank you for staying with us, we hope to see you back soon!

5 out of 5
The staff was super friendly and helpful. We had an extremely late flight and arrived in Milwaukee right after midnight from Florida (our body clocks said 1am). The airport shuttle made sure we were comfortable and quickly (but safely) escorted to the hotel. The front desk woman checked us in as quickly as possible stating that "You must be exhausted. Let me get you to your room quickly" and she did. She even offered a later check out time since it was the wee hours of the morning. The room was clean and ready for us. The breakfast buffet included the next morning was a godsend after eating airport food the entire previous day. Everything was full, hot, and delicious. I would definitely stay here again.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Feb 24, 2019 by McKenzie - Director of Front office

We appreciate your feedback and I am excited to see that you had a great stay after a long exhausting trip. I am happy our staff took great care of you! We do hope to see back at our Crowne Plaza Milwaukee Airport in the future!

3 out of 5
When we checking in the person on duty,Glenn was extremely pleasant! The next day we got back and couldn't get into the hotel using the secured doors because our keys had been deactivated for some reason. The per so at the front desk, whom I didn't ask her name. Proceeded to lecture me on keeping my keys away from other credit cards and key fobs so that this didn't happen again. While I appreciate the knowledge she was imparting on me. I could have done with out her being inconvenienced by me asking for help to get into the room I had already paid for. I hope in the future they just say I'm sorry that happened. let me make that card work and oh by the way try to keep it away from.... so that you don't have trouble in the future.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 13, 2019 by Mat M

Greetings: Thank you for highlighting Glenn and his amazing service. I also appreciate the feedback on the guest room key issues - I shared your feedback in our morning huddle and certainly the team understood your perspective. Thanks again for your business. Sincerely, Mat Meadows General Manager

About the Crowne Plaza Milwaukee South

Location 6401 S 13th Street, Milwaukee, WI 53221

Renovations + Closures

The following facilities or services will be unavailable from March 17 2020 to March 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Spa tub
  • Swimming pool

Property Features

Crowne Plaza Milwaukee South offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24004 square feet (2230 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Crowne Plaza Milwaukee South. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. This 3.5-star Milwaukee hotel is smoke free.

  • 1 building
  • 193 guestrooms or units
  • 5 levels
  • 24004 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 1973
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: General Mitchell Intl. Airport (MKE) (4.6 km / 2.9 mi)
  • Train station: Milwaukee Airport Station (2.9 km / 1.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Crowne Plaza Milwaukee South offers 193 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6 AM to 11 AM.

Altitude - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.95 and USD 13.00 per person (approximately)
  • Extended parking fee: USD 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Milwaukee Airport
  • Crowne Plaza Milwaukee Airport
  • Milwaukee Airport Crowne Plaza
  • Crowne Plaza Milwaukee Airport Hotel
  • Crowne Plaza Milwaukee Arpt Hotel Milwaukee
  • Crowne Plaza Milwaukee Airport
  • Crowne Plaza Milwaukee South Hotel
  • Crowne Plaza Milwaukee South Milwaukee
  • Crowne Plaza Milwaukee South Hotel Milwaukee

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.