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4.6 out of 5

"Good stay for the price. Beds aren't very comfortable. Rooms are nice but could be nicer if they were cleaned correctly - they weren't "dirty" but t ... " More

By a verified traveler on Mon 07 Nov 2022

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Hotel Description

4.5-star luxury hotel near Marquette University

Close to airport

You'll be within half a mile (1 km) of Marquette University and 2 miles (3 km) of Harley-Davidson Museum with a stay here. The Rave-Eagles Club and Fiserv Forum are also within 2 miles (3 km).

Luxury amenities

This hotel features a coffee shop, concierge services, and free parking. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants. Luggage storage is provided and the front desk is staffed around-the-clock.

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$175* Per night/room Mar 20 - Mar 21

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Potawatomi Hotel & Casino ratings based on 21 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potawatomi Hotel & Casino

Everyone (11) Couples (6) Family (4)
5 out of 5

Posted by on Apr 4, 2023

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Comment from Hotel Management

Apr 24, 2023 by Nancy Cline - Guest Relations Manager

Hello Ryan,Thank you for taking the time to rate your stay with us!Kindest regards,Nancy

4 out of 5

Posted by on Nov 20, 2022

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5 out of 5
Good stay for the price. Beds aren't very comfortable. Rooms are nice but could be nicer if they were cleaned correctly - they weren't "dirty" but there is dust in areas that aren't cleaned regularly (bathroom shelves). I liked the self serve drink fountain but was disappointed that alcoholic beverages aren't served as a courtesy in the casino (as they are in most casinos). Liked that there was no parking fees and the hotel is close to the airport.

Posted by on Nov 7, 2022

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Comment from Hotel Management

Nov 7, 2022 by Nancy Cline - Guest Relations Manager

Hello Katherie,Thank you for sharing your thoughts regarding your recent stay with us. I have shared those with the appropriate departments so we can make improvements. I do hope you stay with us again!Kindest regards,Nancy

5 out of 5

Posted by on Oct 20, 2022

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4 out of 5

Posted by on Sep 22, 2022

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5 out of 5
Wonderful city views

Posted by on Sep 21, 2022

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Comment from Hotel Management

Sep 21, 2022 by Dominic - Guest Relations

Hi Jessica! Thank you for rating us 5 out of 5! I'm glad that you enjoyed the view from your room. I hope that you will visit us again. Dominic - Guest Relations

5 out of 5
Amazing

Posted by on Aug 4, 2022

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Comment from Hotel Management

Aug 5, 2022 by Sr. Guest Relations Specialist

Thank you Armando for your rating. I'm glad that everything was amazing during your stay. I hope that you will join us again soon! Best Regards, Dana

5 out of 5
Perfect stay as usual!

Posted by , from Beloit on Jul 18, 2022

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Comment from Hotel Management

Jul 18, 2022 by Nancy Cline - Guest Relations Manager

Hello Teresa, I am pleased to hear that your stays with us are enjoyable! Thank you for sharing. Kindest regards, Nancy

5 out of 5

Posted by on Jul 5, 2022

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5 out of 5
Room was AWESOME! Excellent view of the city. Bathroom was beautiful and HUGE. Great staff and service. Only one downside, no pool. Otherwise, EXCELLENT. WE EVEN WON SOME MONEY!!!!! SUPER BONUS!

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 30, 2022 by Dominic - Guest Relations

Hi Walter! Thank you for rating us 5 out of 5! I'm happy to hear that you enjoyed your stay. Dominic - Guest Relations

About the Potawatomi Hotel & Casino

Location 1611 West Canal Street, Milwaukee, WI 53233

Property Features

There are 3 restaurants on site, along with a coffee shop/café. There are 10 meeting rooms available. A casino, tour/ticket assistance, and concierge services are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available. This 4.5-star Milwaukee hotel is smoke free.

  • 500 guestrooms or units
  • 19 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2014
  • Casino
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Milwaukee Intermodal Station (1.9 km / 1.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Canal Street Café - This restaurant specializes in American cuisine.

Stone Creek Coffee - Onsite coffee shop. Open daily.

Ruyi - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open daily.

Fire Pit Sports Bar - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10–20 for adults, and USD 10–20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Potawatomi Casino Milwaukee
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.