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4.4 out of 5

"Room was AWESOME! Excellent view of the city. Bathroom was beautiful and HUGE. Great staff and service. Only one downside, no pool. Otherwise, EXCELLE ... " More

By a verified traveler on Sun 30 Jan 2022

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Hotel Description

4.5-star luxury hotel near Marquette University

Close to airport

You'll find Marquette University and Harley-Davidson Museum within 2 miles (3 km) of this hotel. The Rave-Eagles Club and Fiserv Forum are also within 2 miles (3 km).

Luxury amenities

This smoke-free hotel features a casino and 3 restaurants. Traveling on business? Take advantage of the 10 conference rooms and free valet parking. Free self parking, a coffee shop, and luggage storage are also offered.

Signature Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$139* Per night/room Jul 5 - Jul 6

Luxury Suite, Corner

Bed Count 1 King Bed Maximum Occupancy 5 Max

Signature Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Suite

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed with Sofa bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Potawatomi Hotel & Casino ratings based on 55 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Potawatomi Hotel & Casino

Everyone (24) Couples (12) Family (25)
5 out of 5
Room was AWESOME! Excellent view of the city. Bathroom was beautiful and HUGE. Great staff and service. Only one downside, no pool. Otherwise, EXCELLENT. WE EVEN WON SOME MONEY!!!!! SUPER BONUS!

Posted by on Jan 30, 2022

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Comment from Hotel Management

Jan 30, 2022 by Dominic - Guest Relations

Hi Walter! Thank you for rating us 5 out of 5! I'm happy to hear that you enjoyed your stay. Dominic - Guest Relations

5 out of 5

Posted by , from MILWAKEE on Jan 8, 2022

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2 out of 5
Check in took far too long. We stood in line for about 20 minutes ro check in to our room.

Posted by on Dec 12, 2021

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Comment from Hotel Management

Dec 13, 2021 by Dominic - Guest Relations

Hi Jason! Thank you for taking the time to share your experience with us. I'm sorry that it took so long to check-in. I hope you will visit us again. Dominic - Guest Relations

5 out of 5
everything was great except no food court and cafe and coffee shop closed at 300 way to early to close when you have alot of customers no snack vending machines either

Posted by on Nov 8, 2021

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Comment from Hotel Management

Nov 8, 2021 by Dominic - Guest Relations

Hi Katherine! Thank you for rating us 5 out of 5! Unfortunately, due to the pandemic we aren't fully open yet. I apologize for any inconvenience this may have caused. I hope that you will visit us again. Dominic - Guest Relations

5 out of 5

Posted by on Oct 24, 2021

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5 out of 5
Everything was fine

Posted by on Oct 21, 2021

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Comment from Hotel Management

Oct 21, 2021 by Nancy Cline - Guest Relations Manager

Hello Helen, Thank you for taking the time to rate your stay with us! Kindest regards, Nancy

4 out of 5
The room was very clean and spacious… I know it’s because of Covid but it would have been better if the restaurants were open.

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 14, 2021 by Dominic - Guest Relations

Hello! I'm glad that you liked your hotel room. For future reference, guests will be allowed to dine-in at the Fire Pit, Ruyi and Canal Street Café starting August 19, 2021. I hope you will visit us again. Dominic - Guest Relations

5 out of 5
Nice place

Posted by on Aug 4, 2021

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Comment from Hotel Management

Aug 4, 2021 by Dominic - Guest Relations

Hello! Thank you for rating us 5 out of 5! I'm glad you enjoyed your stay. Dominic - Guest Relations

3 out of 5
No one was able to help my husband and I get our free play. Other then that it was one of the best hotel stays

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 20, 2021 by Nancy Cline - Guest Relations Manager

Hello, I am so sorry no one could assist you with your free play. If you have issues in the future, you can always ask to speak with Guest Relations and we can assist. I am glad to hear that you enjoyed our Hotel and hope you stay with us again! Kindest regards, Nancy

5 out of 5
The room was clean, comfortable, and overall we had no complaints. We visited the casino one night and the staff was all friendly and helpful.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Dominic - Guest Relations

Hello! Thank you for rating us 5 out of 5! I'm glad you were happy with your room and our service. Dominic - Guest Relations

About the Potawatomi Hotel & Casino

Location 1611 West Canal Street, Milwaukee, WI 53233

Property Features

There are 3 restaurants on site, along with a coffee shop/café. There are 10 meeting rooms available. A casino, tour/ticket assistance, and concierge services are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available. This 4.5-star Milwaukee hotel is smoke free.

  • 500 guestrooms or units
  • 19 levels
  • 2 buildings
  • 3 dining venues
  • Built in 2014
  • Casino
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking

Transport

  • Train station: Milwaukee Intermodal Station (1.9 km / 1.2 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on request.

  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to noon.

Canal Street Café - This restaurant specializes in American cuisine.

Stone Creek Coffee - Onsite coffee shop. Open daily.

Ruyi - This restaurant specializes in Asian cuisine. Guests can enjoy drinks at the bar. Open daily.

Fire Pit Sports Bar - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Potawatomi
  • Potawatomi
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  • Potawatomi Casino Hotel
  • Potawatomi Casino Milwaukee
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  • Potawatomi Hotel & Casino Milwaukee
  • Potawatomi Hotel Casino Milwaukee
  • Potawatomi Hotel Casino
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  • Potawatomi Hotel & Casino Hotel
  • Potawatomi Hotel & Casino Milwaukee
  • Potawatomi Hotel & Casino Hotel Milwaukee
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.