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4.3 out of 5

"Appreciated hotel shuttle service from airport. Front desk allowed late check-out graciously. " More

By a verified traveler on Tue 28 Aug 2018

Hotel Description

Hotel near Mall of America in Bloomington

Close to airport

Your stay at this East Bloomington hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Sea Life Minnesota Aquarium and Crayola Experience are also within 2 miles (3 km).

Renovated in 2017

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and an area shuttle

WiFi, flat-screen TVs

The 273 guestrooms have flat-screen TVs with satellite channels and offer WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$68* Per night/room Feb 4 - Feb 5

Standard Room, 1 King Bed with Sofa bed, Non Smoking (1 Person Sofa bed, Top Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn MSP Airport - Mall of America ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn MSP Airport - Mall of America

Everyone (15) Couples (6) Family (8)
5 out of 5
I was there for 4hrs..got in late, then got up early.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5
Close to airport. 7 minutes drive. Bed was comfortable and it was quiet.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 16, 2020 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

1 out of 5
The property in the last two years has really gone down hill we used to stay there all the time we will no longer stay there anymore The staff acts like you are their worst mortal enemy if you walk up and ask them a question. It was raining while we were there and there was water running in all over in the lobby, bathrooms and some of the rooms It’s too bad this used to be her favorite place to stay near the mall of America and with the outback steakhouse attached but we will be looking for other entities

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by manager

Thank you for your review. We apologize that our service did not satisfy your expectations. I will share this with my team to make sure we are able to provide improved services and cleaner environment to all guests. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. I would appreciate another chance to earn your business.

3 out of 5
We didn't like the strong smoke smell, and would have liked a hot tub in the pool area. hotel and staff were very good

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by manager

Thanks for sharing your review. We value your opinion and suggestions as these comments help us to improve upon the guest experience at our hotel. I hope that we will impress you with exemplary service during future visits.

4 out of 5
Very long walk from desk to room. Quick, friendly check in, convenient airport shuttle

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 18, 2019 by Manager

Thank you for your review and comments regarding our shuttle and room. We hope to someday have another opportunity to host your stay.

5 out of 5

Posted by on Nov 5, 2019

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Comment from Hotel Management

Nov 6, 2019 by Carmen

Dear guest, thank you for giving us a decent rating. I am sure our entire staff enjoyed accommodating you as much as you enjoyed your stay. Hope to see you soon! Take Care!

5 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

3 out of 5
The property was mostly clean. The staff was fairly pleasant. However, our hallway had a nasty smell to it. I'm not sure if it was another guest who brought in something gross, but it smelled terrible. Also, the walls in this hotel are SUPER thin. We could clearly hear the conversations and television in the room next to us. At night time, they were quiet enough for us to sleep, but we felt as if we could not have private conversations, for everyone could hear us. We will not be returning.

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 1, 2019 by Manager

Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

2 out of 5
Closeness to Mall of America. Room not cleaned thoroughly. Finding things on floor from previous guests. Employees leaning at counter instead of standing at counter. When answering a question from guest replied with sarcastic answer. Employee yelling to another employee across breakfast area. Employees sitting while guest cleaned up a mess that guest made instead of cleaning it. Room phone inoperable.

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 8, 2019 by Manager

To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our area and your insights regarding our breakfast. We hope to see you again to provide you with an exceptional level of service and hospitality.

4 out of 5

Posted by on Aug 28, 2019

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Comment from Hotel Management

Aug 28, 2019 by Manager

We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

About the Comfort Inn MSP Airport - Mall of America

Location 1321 E 78th St, Bloomington, MN 55425

Property Features

Comfort Inn MSP Airport - Mall of America offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn MSP Airport - Mall of America. An area shuttle within 5 meters and a roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee. A complete renovation of Comfort Inn MSP Airport - Mall of America was completed in July 2017. This Bloomington hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dining venue
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (8 km / 5 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 5 meters, and shopping center shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Inn MSP Airport - Mall of America offers 273 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Bloomington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Comfort Inn MSP Airport - Mall of America has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Airport-Mall
  • Comfort Inn Airport-Mall America
  • Comfort Inn Airport-Mall Hotel
  • Comfort Inn Airport-Mall Hotel America
  • Comfort Inn Airport-Mall America Hotel Bloomington
  • Comfort Inn Airport-Mall America Hotel
  • Comfort Inn Airport-Mall America Bloomington
  • Comfort Inn Airport Hotel Bloomington
  • Comfort Inn Airport Hotel
  • Comfort Inn Airport Bloomington
  • Comfort Inn Airport Mall of America
  • Comfort Msp Mall Of America
  • Comfort Inn MSP Airport - Mall of America Hotel
  • Comfort Inn MSP Airport - Mall of America Bloomington
  • Comfort Inn MSP Airport - Mall of America Hotel Bloomington

You should know

  • Comfort Inn MSP Airport - Mall of America offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.