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"Nice hotel but could have been cleaned a little better, the shower curtain was dirty. " More

By a verified traveler on Mon 14 Jan 2019

Hotel Description

Enjoy free breakfast at this Eagan hotel

Near the airport

You'll find Fort Snelling State Park and Cascade Bay Waterpark within 3 miles (5 km) of this hotel. Mall of America and Nickelodeon Universe are within 9 miles (15 km).

Free perks

A 24-hour fitness center, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like on-the-go breakfast and WiFi in public areas. A picnic area and barbecue grills are also provided.

Free WiFi, kitchens

The 128 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and hair dryers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Jun 28 - Jun 29

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Minneapolis - Airport - Eagan-North ratings based on 10 Verified Reviews

Review Summary
1.9 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America - Minneapolis - Airport - Eagan-North

Everyone (6) Couples (1) Family (2)
1 out of 5
I didn’t not stay there and was charged for a nights stay

Posted by on Aug 17, 2019

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1 out of 5
Front desk clerk had to be called for. Dirty facilties all around. Broken bathroom door handle. Missing lamp bulb. Dripping kitchen faucet. Nothing available in kitchen had to go to front desk to ask for. Beds werent matching one somewhat comfortable the other sleeping on springs. One of the two electric burners disassembled and not working. Blanket on beds dirty. Complimentary breakfast a joke included granola bars and frozen packaged muffins. Not recommended!!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 18, 2019 by Hotel Management

Thank you for being our guest. We sincerely apologize for the difficulties you encountered while you were here and regret that we couldn’t deliver a perfect stay of your desire. Your comments are important for our improvement, so we have discussed them with the appropriate individuals to ensure we deliver much better future guests experiences going ahead. Please give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management

1 out of 5
Well the property is very dirty from the time you walked in the door the time you got to your room which is even worse you would think they would make your personal space cleaner anyway I went in the room the bedding was gross we are afraid to set her things down we looked around and even found more dirt So we decided to leave. And this is a great inconvenience as we are from out of town! I could not find another hotel and had to drive all the way the way home.

Posted by on May 5, 2019

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Comment from Hotel Management

May 6, 2019 by Hotel Management

Thank you for the feedback about your stay. We are very disappointed to see that your feedback referenced the description of our hotel as "filthy". Our promise to our guest includes a commitment to providing a clean, fresh environment and we are very sorry that did not happen when you were here. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping for review and action. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Hotel Management

Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management

1 out of 5
We had to book due to weather and road conditions. We booked on line and received a rate higher than what the hotel typically charges. At check in we were told we could receive the hotel rate, but at check out the front desk said we would be charged the higher, on-line rate. Poor communication. Lacks integrity.

Posted by , from Austin, Minnesota on Feb 24, 2019

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3 out of 5
Nice hotel but could have been cleaned a little better, the shower curtain was dirty.

Posted by on Jan 14, 2019

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Comment from Hotel Management

Jan 15, 2019 by Extended Stay

We are sorry we missed meeting your expectations. We appreciate you sharing your feedback as it will help us better serve our guests. We hope you will choose us again so that we can provide you with an improved experience.

1 out of 5
The shower in the first room we were put in was full of mold. The room smelled so badly of mold that we requested to be moved. It was also on the first floor and the drapes wouldn't close. Bathroom floor had a soap wrapper on it so clearly it hadn't even been swept. Hallway door to the outside had been propped open so anyone could come in. The second room had a dirty washcloth still on the tub, stains on the comforter, what looked like a recently used toilet and still smelled. We asked for a refund and found a different hotel.

Posted by , from Minneapolis, MN on Oct 28, 2018

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Comment from Hotel Management

Oct 30, 2018 by Hotel Management

Laura, thanks for evaluating your experience at our hotel. We apologize and regret the inconvenience you encountered here. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service and facilities moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

1 out of 5

Expect the unexpected

Pros: Hot cocoa AND Keurig machine. However it was placed on the entrance door.
Cons: CLEAN the rooms with complete towels in the room. Make sure there are no hairs on the bed sheets. Poster must match exactly what's in the rooms.
Location: Mall of america
Does not look like the pictures posted. One staff. Rooms are not clean and they are old. Breakfast is more like a snack in the lobby. HOTELl did not feel inviting.

Posted by , from chicago, il on May 29, 2015

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1 out of 5
A poorly kept up, dirty room. Had to stand in line for 30 minutes to check in.I won't be back.

Posted by on Mar 23, 2015

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4 out of 5

Decent Stay

Pros: Free Internet, Quiet
Cons: Nothing close
Hotel grounds and building kept nice, desk attendant not overly friendly but not rude. Some scuffs on hallway walls. Room was adequate and clean, kitchenette nice with some dishes and utensils provided. Bed was average on comfort, bathroom was clean. Driving distance to restaurants and gas was acceptable though walking to eat would have taken more time as no restaurants, etc. were immediately next to the hotel. Hotel was not fancy but overall it was clean and adequate.

Posted by , from Phoenix, AZ, USA on Aug 7, 2012

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About the Extended Stay America - Minneapolis - Airport - Eagan-North

Location 3015 Denmark Ave, Eagan, MN 55121

Property Features

Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness center, barbecue grills, and a picnic area are also featured at Extended Stay America - Minneapolis - Airport - Eagan-North. Self parking is free. This Eagan hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 3 levels
  • Built in 1998
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (10.4 km / 6.4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Minneapolis - Airport - Eagan-North offers 128 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Minneapolis Airport Eagan-North
  • Extended Stay America Minneapolis Airport Eagan-North Aparthotel
  • Extended Stay America Minneapolis Aparthotel Eagan-North Airport
  • Extended Stay America Minneapolis Aparthotel
  • Extended Stay America Minneapolis Hotel
  • Extended Stay America Minneapolis
  • Extended Stay America Minneapolis Airport Eagan North
  • Extend Stay America Minneapol

You should know

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.