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"The staff was friendly and helpful. Everyone was respectful. Facility smelled good. In many economy facilities, the air smells bad. This facility ... " More

By a verified traveler on Mon 03 Aug 2015

Hotel Description

Brooklyn Center guestrooms with kitchens

In Brooklyn Center

Stay at this Brooklyn Center hotel and you'll be within 9 miles (15 km) of Target Center and Target Field. Basilica of Saint Mary and Mill Ruins Park are within 9 miles (15 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is also provided.

Free WiFi, kitchens

The 104 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Jan 2 - Jan 3

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America - Minneapolis - Brooklyn Center ratings based on 9 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Extended Stay America - Minneapolis - Brooklyn Center

Everyone (7)
1 out of 5

You pay "TWICE" for you get.

Pros: Nothing
Cons: You need to make it clear on Travelocity there is going to be an additional charge of 50$ deposit upon arrival in addition to the Nightly room fee.
Location: The Twin Cities.
When I arrived I was told by the night clerk that they were overbooked and that he needed to know when I made my reservation so that he could see if it was still possible to give me the room I pre paid through Travelocity. He told me that it was a first come first server bases due to the overbooking. Upon seeing that I had pre paid through Travelocity he then told me there was a 50$ additional charge that is not listed on the Travelocity website you have to pay to secure in case of "damages" are you F#$King kidding me? I'm staying in the room for a night. I've herd of service fees but 50$ for what? you have to pay this 50$ on top of what 70$ already paid for the room prior to your arrival. This he claims was refundable as long as the room was left in the condition that it was received in. It being almost 11pm at night and me having to a Track and Field meet the next morning at the University of Minnesota i really had no choice to pay this. It said that this is going to be refunded in full but takes anywhere from 8-10 business days to received and i have yet to get confirmation that this is being done. The short of it is you think your getting a decent deal on a hotel. In reality due to the experience of it i'll gladly be paying more for a different hotel so i don't have to pay a 50$ security fee on a F%$King hotel room. This isn't an apartment its a hotel room for 1 night and i still haven't gotten confirmation my 50$ is getting returned after trying to call.

Posted by on Mar 5, 2018

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Comment from Hotel Management

Mar 7, 2018 by Hotel Management

We strive to consistently deliver exceptional service, so we apologize that you had a disappointing experience with us. We have shared your feedback with the staff members and steps have already been taken to prevent these mistakes from being repeated in the future. We hope to have the opportunity to redeem ourselves on a future date. Sincerely, Hotel Management

2 out of 5

Staff shortage

Pros: Location was close to our son's apartment.
Cons: Old, dirty, under staffed. Rooms not clean and not made up.
When checking into our two rooms at 5 PM rooms were not made up. Needed towels and pillow cases. Found a live spider on bed. Has strong cigarette smell in one bathroom. Trash cans out front were overflowing and trash in parking lot. Talked to staff about all this and they say they were understaffed with some employees working 24 hour shifts.

Posted by , from Rochester, MN on Oct 24, 2016

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2 out of 5

Nice updates, poor service and cleaning cost $$

Pros: Full kitchen.
Cons: Room cleaning should not cost, especially if all we want is trash removal.
The motel had a really bad smell that would not go away. They would not take the trash out without a fee. They said they only clean when you check out of the motel. You have to ask for things, such as shampoo, toothpaste, toothbrush, etc.. Room was not very clean, carpet was stained and bed was all wrinkly, as though it was never changed from last guest. Some of the guests were very rude and were outside of the building, smoking, drinking and urinating in public right on the side of the building. - Nothing was done by motel staff.

Posted by on Oct 21, 2016

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2 out of 5

Sleeping on a brick

Rude staff, no cooking equipment, a rock hard bed, very thin walls with active neighbors and coffee and a power bar for breakfast. There are better deals.

Posted by , from greater mn on Aug 6, 2016

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1 out of 5

Worst hotel EVER!

Can't begin to tell how dirty this hotel was. Checked in and they only had smoking room which we did not request. Walls dirty, phone really dirty. Burn holes on counter tops from I assume cigarettes. Smelled so bad we had to keep windows open wide entire time. Would not even think of leaving a laptop or Anything of value in the room. Minus 10 stars!

Posted by on Oct 19, 2015

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5 out of 5

Convenient, Near major freeways,

Pros: Service, cleanliness, and convenience.
Cons: No complaints
Location: Had access to major roads and freeways. Easy drive to Minneapolis.
The staff was friendly and helpful. Everyone was respectful. Facility smelled good. In many economy facilities, the air smells bad. This facility smelled good and service was good.

Posted by , from Brookliyn Center/ Twin Cities on Aug 3, 2015

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2 out of 5

Close to work

This is a different kind of hotel. I get that it may be different by the name. I did not see anything that informed a customer about rules, products, or services. The room was not clean.

Posted by on May 12, 2015

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1 out of 5

This Secret Hotel Pick Was A Loser

My first impression of the smoke free room was an overwhelming smell of smoke. This room had been smoked in continously. When pointed out to the front desk, it was not an issue. Nothing done. The setup of the room was nice. Seemed clean otherwise until I went to go to bed. There was hair in the bed, not just a strand or two and it had obviously been slept in. There was even lipstick on the pillow!

Posted by , from Rush City, MN 55069, USA on Jun 21, 2012

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4 out of 5

Staff was excellent!

Front desk staff was great both upon checking in and out! Would definitely stay here again

Posted by on Feb 7, 2011

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About the Extended Stay America - Minneapolis - Brooklyn Center

Location 2701 Freeway Blvd, Brooklyn Center, MN 55430

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Extended Stay America - Minneapolis - Brooklyn Center also features coffee/tea in a common area, laundry facilities, and a safe deposit box at the front desk. Self parking is free. This Brooklyn Center hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (31.2 km / 19.4 mi)
  • Train station: Fridley Station (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Minneapolis - Brooklyn Center offers 104 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Brooklyn Center
  • Extended Stay America Minneapolis Brooklyn Center
  • Extended Stay America Minneapolis Hotel Brooklyn Center
  • Extended Stay America Minneapolis Brooklyn Center Hotel
  • Extended Stay America Minneapolis Brooklyn Center
  • Extended Stay America - Minneapolis - Brooklyn Center Hotel
  • Hotel Extended Stay America - Minneapolis - Brooklyn Center
  • Extended Stay America Minneapolis
  • Extended Stay America Minneapolis Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.