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"We came to Minnesota to visit the Mall of America and it was great! The best part was our stay at the Hilton Garden Inn. The staff was awesome!! They
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Within a 10-minute walk of this Downtown Minneapolis hotel, you'll find Minneapolis Convention Center and Nicollet Mall. U.S. Bank Stadium and Basilica of Saint Mary are also within 2 miles (3 km).
Free train station pick-up
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour fitness center and perks like free train station pick-up.
Free Internet, MP3 docks
Featuring conveniences like refrigerators and microwaves, the 210 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include MP3 docks, room service, and coffee/tea makers.
Hilton Garden Inn Minneapolis Downtown ratings based on 36 Verified Reviews
Review Summary
4.2
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Hilton Garden Inn Minneapolis Downtown
Everyone (11)Couples (1)Business (1)
5 out of 5
Service was amazing! A lot of construction around the area but still easy to access. Amenities in the room were great and I slept like a baby
Posted by a verified traveler on Nov 3, 2019
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Comment from Hotel Management
Nov 28, 2019
by Alyssa
Thank you for the 5/5!
4 out of 5
Having to pay a set price for breakfast should be outlined. I only wanted a bowl of oatmeal. $13.95 seems a bit steep, especially when most of the Hilton Gardens do not charge for breakfast.
Posted by a verified traveler on Sep 6, 2019
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Comment from Hotel Management
Sep 10, 2019
by Alyssa
Thank you for the 4/5! We will be sure to express your concerns with our team, and we appreciate you bringing this to our attention.
4 out of 5
Deposit fee that held up room reservation by 2.5 hrs because you said no deposit...incidence fees
Posted by a verified traveler on Sep 2, 2019
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4 out of 5
Posted by a verified traveler on Aug 9, 2019
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4 out of 5
Clean, updated rooms, nice breakfast buffet , valet parking
Posted by Keli on Feb 2, 2019
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Comment from Hotel Management
Feb 13, 2019
by Jody E.
Dear Keli,
Thank you for taking the time to share your recent experience with us.
We greatly value our guest's feedback and use it to make sure our staff is providing excellent service and accommodations.We look forward to having you as our guest again in the near future.
4 out of 5
The staff was very pleasant, and the overall experience was very good. My housekeeper even wrote nice notes to me. :)
Posted by Sherry, from Louisiana on Nov 20, 2018
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Comment from Hotel Management
Nov 27, 2018
by Jody E.
Dear Sherry,
Thank you for the 4 star review regarding your recent stay with us. I am happy to see that you enjoyed your visit, especially the handwritten note from the housekeeper! If you have any additional feedback or suggestions on how we could have made your experience even better, please let me know. I thank you again for providing us your input and look forward to having you back in the future!
4 out of 5
Nice views, good breakfast and comfortable and clean rooms
Posted by Jon, from Minneapolis on Sep 25, 2018
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Comment from Hotel Management
Oct 12, 2018
by Alex B
Dear Jon,
Thank you for taking a moment to review us here on Travelocity. We appreciate your feedback, and are happy to hear that you enjoyed your time with us. If there's anything we could have done to make your four star stay a five, please don't hesitate to mention it. You can count on us!
Sincerely,
Alex B - Front Office Manager
5 out of 5
Spring Break 2018!
We came to Minnesota to visit the Mall of America and it was great! The best part was our stay at the Hilton Garden Inn. The staff was awesome!! They were very friendly and gave great food recommendations. The breakfast buffet was pretty great too, we enjoyed everything they offered.
Posted by Damien, from Missouri on Mar 19, 2018
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5 out of 5
Perfect location just off interstate
Spacious room with super comfy beds and incredible hospitable staff. Definitely recommend!
Posted by Rick, from Winterville NC on Sep 25, 2017
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Comment from Hotel Management
Sep 28, 2017
by Will
Dear Rick,
Thank you for your feedback. We are so happy you enjoyed your stay. Please let us know how we can help with any future accommodations. Have a great weekend!
Sincerely,
Will Smith
Guest Experience Ambassador
2 out of 5
Serviceable room, expensive parking
Pros:Keurig coffee cups and a keurig in the room.
Cons:Better communicate that you charge valet parking of $25 a night with no other option and that you do not validate. Maybe put up a sign.
Location:The hotel is located right next to the highway off/on ramp. Its a long walk to the downtown mall and the light rail
Parking is $25 a night. But I didn't know that til I got the bill due to poor communication by staff. You have to use their valet for $25 (self-parking is not allowed). At first I gave my car to the valet and then while checking in, I asked if they validate? The front desk said "give us your valet ticket". So I did. She typed in the number and then gave it back to me. I assumed that meant validated. Nope. I stayed two nights and when I woke up on the morning I was going to check out, there was a bill slid underneath my room door for $77 - 3 charges of $25 plus tax - charged to my card. I took it down to the front desk and asked why I was charged. The same woman who checked me in said they do not validate (she could of said that when I checked in....) and that it was $25 a night (I wouldn't have booked if I knew that). I asked why I was charged 3 times and she said "whoops, that wasn't supposed to happen and credited me $25. Also, because I used my bank card, they withdrew another $50 transaction from my account as a "preauthorized hold" which did not release when the TWO transactions of $25 apiece came through. I had to call my bank to release it.
The room was clean-ish but old and slightly run down with what looked like old burns on the carpet. Other than that, it was fine. If you don't have a car, I guess it is fine.
Also, it is a bit of a walk (10-15 minutes) to the nearest light-rail station and to the mall downtown. The hotel is right next to the highway.
Posted by Matt, from Sioux Falls, SD on Jan 7, 2016
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Comment from Hotel Management
Jan 19, 2016
by Sylwia
Dear Matt,
I'm glad you enjoyed the Keurig machine in the room. I also completely understand your frustration about the improper charging for your valet expense. We do offer a self park option, but it is in a lot that is down the street, and not a very attractive option for guests. But regardless, you should have been informed of this. Guest satisfaction is our number one priority, and we hope that you will consider staying with us in the future, and be able to utilize that option. You can count on us!
Sincerely,
Sylwia Oak
Director of Operations
Hilton Garden Inn Minneapolis Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Hilton Garden Inn Minneapolis Downtown also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. For a fee, parking is available. This 3.5-star Minneapolis hotel is smoke free.
210 guestrooms or units
10 levels
Built in 2008
Dining venue
Bar or lounge
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Fireplace in lobby
ATM
No smoking on site
Family Friendly Amenities
Indoor pool
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Valet parking (surcharge)
Transport
Airport: Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) (15.7 km / 9.8 mi)
Train station: St. Paul - Minneapolis Station (9 km / 5.6 mi)
Property shuttles: Free train station pick-up
Parking: Valet parking available for a surcharge
Room Amenities
Hilton Garden Inn Minneapolis Downtown offers 210 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Minneapolis hotel provides complimentary wired and wireless Internet access. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
MP3 dock
In-room dining (limited hours)
HD television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Newspapers (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
Debit cards
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 13.95 per person (approximately)
Valet parking fee: USD 28 per night (in/out privileges)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Garden Inn Hotel Minneapolis Downtown
Hilton Garden Inn Minneapolis Downtown
Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis
Hilton Garden Inn Minneapolis Downtown Hotel
Hilton Garn Inn Minneapolis
Hilton Minneapolis Minneapolis
Hilton Garden Inn Minneapolis Downtown Hotel
Hilton Garden Inn Minneapolis Downtown Minneapolis
Hilton Garden Inn Minneapolis Downtown Hotel Minneapolis
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
