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4.4 out of 5

"We were very disappointed with our stay. We have stayed here whenever we are in the area and loved it. This time things were different. We did not ... " More

By a verified traveler on Wed 15 Mar 2023

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Hotel Description

Hotel near Mall of America in Bloomington

East Bloomington stay

Your stay at this East Bloomington hotel places you within 2 miles (3 km) of Mall of America and Nickelodeon Universe. Also, Great Wolf Lodge Water Park is within half a mile (1 km) and Sea Life Minnesota Aquarium is within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy freebies like buffet breakfast and a shopping center shuttle

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
$112* Per night/room Mar 27 - Mar 28

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Communication Accessible)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel ratings based on 58 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel

Everyone (32) Couples (7) Family (19)
3 out of 5
We were very disappointed with our stay. We have stayed here whenever we are in the area and loved it. This time things were different. We did not have a friendly front desk staff, the wonderful Holiday Inn Express pillows were gone, and the property was in need of some general maintenance (loose faucets, trash in halls etc.

Posted by , from Brooklyn Park on Mar 15, 2023

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Comment from Hotel Management

Mar 15, 2023 by Jeremy L

Good Evening Phillip.We appreciate your feedback and thank you for staying with us. We will pass on your feedback to the appropriate departments, and hope you will visit us again.

4 out of 5
Didn’t know I would have to pay for overnight parking, $15!

Posted by , from Duluth on Mar 11, 2023

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Comment from Hotel Management

Mar 13, 2023 by Jeremy L

Hi Joanne,We are sorry to hear that you stay was less than perfect. Ask us how to avoid the parking charge next time you stay with us. We hope we will see you again!

2 out of 5
Paying $15 to park is pretty sad. Not like it’s in downtown.

Posted by , from ASHLAND on Mar 4, 2023

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Comment from Hotel Management

Mar 4, 2023 by Jeremy L

Hello, Thank you for staying with us and leaving a review. We hope to see you again soon.

5 out of 5
Liked, new No dislikes

Posted by on Mar 2, 2023

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Comment from Hotel Management

Mar 2, 2023 by Jeremy L

Hi Katherine,We are glad you enjoyed your stay. Please visit us again soon!

2 out of 5

Posted by on Feb 8, 2023

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Comment from Hotel Management

Mar 8, 2023 by Veronica R

Thank you for your review Andrew. Please let us know what we could do better next time to earn those extra stars.

1 out of 5
Travelocity listed parking for $15 per night. Once we were checking in we were told this was NOT available. Pretty annoying seeing as we are going to Mexico for 7 days, dishonest amenity listed from Travelocity.. I will not use this hotel ever again. So thanks a lot, now I have to drive to the airport, just stupid advertising. I’ll bet you do nothing about it though,,,,,sigh…

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 6, 2023 by AGM

Hi Dustin,Thank you for your feedback. Please know that the 15/day parking is for registered overnight hotel guest. We only have Park and Fly packages that allowed staying one night and leaving your car. We do not allow non Park and Fly package reservations to park daily for the fee. We apologize for any misunderstanding.

4 out of 5

Posted by , from CEDAR FALLS on Jan 27, 2023

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Comment from Hotel Management

Mar 8, 2023 by Veronica R

Thank you for your review PAULA! We can't wait to host you again.

5 out of 5
Everything was fine.

Posted by on Jan 18, 2023

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Comment from Hotel Management

Jan 30, 2023 by AGM

Thank you Daniel for the 5/5 feedback!

5 out of 5

Posted by on Jan 3, 2023

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Comment from Hotel Management

Mar 8, 2023 by Veronica R

Thank you for your review 5-star review Andrea!

4 out of 5
The room was very comfortable and clean. Big problem with the window shade. The room faced the main entrance with a large picture window. The shade worked electronically. There were no instructions how to work the panel to make it move and the shade was twisted and stuck. I managed to get it unstuck and lowered it for the night. I reported it to the desk clerk when I checked out the next morning and he was very indifferent. I do not think he was going to do anything about it.

Posted by on Dec 28, 2022

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Comment from Hotel Management

Dec 29, 2022 by AGM

Hi Jean,Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

About the Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel

Location 7801 12TH Ave S, Bloomington, MN 55425

Property Features

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily. A roundtrip airport shuttle (available 24 hours) and a shopping center shuttle are free. The business-friendly Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel also features gift shops/newsstands, a front-desk safe, and an elevator. For a fee, parking is available. This Bloomington hotel is smoke free.

  • 171 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers 171 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Holiday Inn Express & Suites Mall of America - MSP Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Northwood Inn Bloomington
  • Northwood Bloomington
  • Holiday Inn Express Bloomington W Mall Area
  • Hotel Holiday Inn Express & Suites Bloomington W - Mall Area
  • Holiday Inn Express Suites Mall of America MSP Airport
  • Holiday Inn Express Bloomington W Mall Area Hotel
  • Holiday Inn Express Hotel
  • Holiday Inn Express
  • Northwood Inn Suites

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.