"An older property that used to have a good reputation as a nice motel. Not much is being done to keep up appearances and it shows. Customer service ... " More
City center stay
A stay at this Heart of Missoula hotel places you steps from St. Patrick Hospital and within a 5-minute walk of Bitterroot Valley. Clark Fork River and Missoula County Courthouse are also within half a mile (1 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a snack bar/deli and laundry facilities.
Sep 30, 2023 by Kerry
We sincerely apologize that your stay with us fell short of your expectations.
Aug 28, 2023 by Kerry
Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out. We truly regret that we dropped the ball on providing the comfort we are known for during your most recent visit. Please accept our sincere apologies that our accommodation fell below your expectations. Our dedicated team is committed to positive change, so we will reflect upon your concerns and take action to give our rooms the extra attention they deserve. We will also ensure that we're always putting our best foot forward and presenting our property, services, and all we offer in the best light.
Aug 3, 2023 by Kerry
We sincerely apologize that your stay with us fell short of your expectations. Our team is always trying to improve our property and will use your feedback to help us do just that. Thank you for taking a moment to share your thoughts, and we hope you have safe travels."
Aug 11, 2022 by Red lion Staff
Thank you for your feedback.Sorry for the inconvenience we are going through a remodel. Hopefully, next time you visit Missoula you stay would be much better.
Aug 11, 2022 by Red lion Staff
Thank you for your feedback.Sorry for the inconvenience we are going through a remodel. Hopefully, next time you visit Missoula you stay would be much better.
Sep 16, 2021 by Mary
I am very sorry for the disturbing way that you found the state of your room in. We are working hard to get things to a proper state. We apologize profusely and hope that you will give us another chance.
There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Red Lion Inn & Suites Missoula. Free self parking is available. Smoking is allowed in designated areas at this Missoula hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Red Lion Inn & Suites Missoula offers 76 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.