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Red Lion Inn & Suites Missoula

2.5-star property
700 W Broadway St, Missoula, MT 1-855-201-7819
2.6 out of 5
See all 24 travelocity Reviews

"An older property that used to have a good reputation as a nice motel. Not much is being done to keep up appearances and it shows. Customer service ... " More

By a verified traveler on Thu 03 Aug 2023

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Hotel Description

Hotel perfectly located for exploring Missoula

City center stay

A stay at this Heart of Missoula hotel places you steps from St. Patrick Hospital and within a 5-minute walk of Bitterroot Valley. Clark Fork River and Missoula County Courthouse are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a snack bar/deli and laundry facilities.

Room, 1 Queen Bed, Accessible (Roll In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$75* Per night/room Nov 1 - Nov 2

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Red Lion Inn & Suites Missoula ratings based on 24 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Lion Inn & Suites Missoula

Everyone (8) Couples (8) Family (5)
1 out of 5

Posted by on Sep 9, 2023

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Comment from Hotel Management

Sep 30, 2023 by Kerry

We sincerely apologize that your stay with us fell short of your expectations.

1 out of 5
Breakfast was terrible. The room was dirty. Staff not friendly.

Posted by , from Idaho Falls on Aug 27, 2023

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Comment from Hotel Management

Aug 28, 2023 by Kerry

Hearing from our valued guests aids our constant growth and improvement, so thank you for reaching out. We truly regret that we dropped the ball on providing the comfort we are known for during your most recent visit. Please accept our sincere apologies that our accommodation fell below your expectations. Our dedicated team is committed to positive change, so we will reflect upon your concerns and take action to give our rooms the extra attention they deserve. We will also ensure that we're always putting our best foot forward and presenting our property, services, and all we offer in the best light.

3 out of 5
An older property that used to have a good reputation as a nice motel. Not much is being done to keep up appearances and it shows. Customer service was essentially nonexistent at check in and out. There was no welcoming effort made at check in. The room was ok but not thoroughly cleaned. No coffee machine in room but the AC worked at least. $149 is a lot of money for this kind of overnight experience.

Posted by on Aug 3, 2023

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Comment from Hotel Management

Aug 3, 2023 by Kerry

We sincerely apologize that your stay with us fell short of your expectations. Our team is always trying to improve our property and will use your feedback to help us do just that. Thank you for taking a moment to share your thoughts, and we hope you have safe travels."

1 out of 5

Posted by on Aug 31, 2022

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5 out of 5

Posted by on Aug 19, 2022

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2 out of 5
It looks like the property had been a different hotel and the Red Lion purchase the building but made no improvements and left it in a very sad state of disrepair and cleanliness. Not what I expected checking into Red Lion.

Posted by on Aug 10, 2022

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Comment from Hotel Management

Aug 11, 2022 by Red lion Staff

Thank you for your feedback.Sorry for the inconvenience we are going through a remodel. Hopefully, next time you visit Missoula you stay would be much better.

2 out of 5
Morning cleaning staff were very helpful. it looked like the hotel has been something else and Red Lion bought it but didn’t make any changes. Not what I would expect to experience at a Red Lion

Posted by on Aug 10, 2022

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Comment from Hotel Management

Aug 11, 2022 by Red lion Staff

Thank you for your feedback.Sorry for the inconvenience we are going through a remodel. Hopefully, next time you visit Missoula you stay would be much better.

1 out of 5

Posted by on Oct 15, 2021

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3 out of 5
The wall/corner near the bed and above the table lamp was spattered with something that looked like food or blood. The swinging door lock was broken and the door jam looked like it had been kicked in recently. This location needs a lot of upkeep/remodeling. And we were charged $25 more than we were quoted on Travelocity.

Posted by , from TANGENT on Sep 11, 2021

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Comment from Hotel Management

Sep 16, 2021 by Mary

I am very sorry for the disturbing way that you found the state of your room in. We are working hard to get things to a proper state. We apologize profusely and hope that you will give us another chance.

1 out of 5

Posted by on Aug 23, 2021

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About the Red Lion Inn & Suites Missoula

Location 700 W Broadway St, Missoula, MT 59802

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Red Lion Inn & Suites Missoula. Free self parking is available. Smoking is allowed in designated areas at this Missoula hotel.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Refrigerator
  • Microwave (on request)
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Red Lion Inn & Suites Missoula offers 76 accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Lion Inn Missoula
  • Red Lion Missoula
  • Missoula Red Lion
  • Red Lion Hotel Missoula
  • Red Lion Inn & Suites Missoula Hotel
  • Red Lion Inn & Suites Missoula Missoula
  • Red Lion Inn & Suites Missoula Hotel Missoula

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.