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"The hotel and rooms are in need of repair and their is no WiFi in the rooms, the TV and phones didn't work and the staff was a bit disorganized. The g ... " More

By a verified traveler on Fri 01 Jan 2016

Hotel Description

5-star beachfront resort near Diani Beach

Beachfront retreat

Within a 5-minute walk of this well-placed resort, you'll find Diani Beach and Diani - Chale Marine National Park and Reserve. Tiwi Beach is within 2 miles (3 km) and Kaya Kinondo Sacred Forest is within 9 miles (15 km).

Luxury amenities

A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a children's club and a children's pool, and supervised childcare is an added bonus. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like local cuisine breakfast and valet parking.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 143 guestrooms also offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and flat-screen TVs with cable channels.

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$89* Per night/room Aug 11 - Aug 12

Standard Double Room, Sea Facing

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Presidential Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diani Reef Beach Resort & Spa ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Diani Reef Beach Resort & Spa

Everyone (1)
3 out of 5

The beach and the food are excellent.

The hotel and rooms are in need of repair and their is no WiFi in the rooms, the TV and phones didn't work and the staff was a bit disorganized. The gardens could be beautiful, the setting is lovely but desperately needs a committed gardner. The pools were not filled completely so quite swallow. But the food and the beach were fantastic. In terms of value, the price is about 40% to high. The staff and people were friendly and we enjoyed the number of Kenyan residents and citizens who were guest there. Overall it was fine, just a built over-rated and priced.

Posted by on Jan 1, 2016

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About the Diani Reef Beach Resort & Spa

Location Diani Beach Road, Diani Beach, 80400

Property Features

Diani Reef Beach Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. A children's pool, a sauna, and a terrace are also featured at the luxury Diani Reef Beach Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. This 5-star Diani Beach resort is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 3 bars or lounges
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Mombasa (MBA-Moi Intl.) (41.8 km / 26 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Diani Reef Beach Resort & Spa offers 143 accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Diani Beach resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Luxury bedding
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 7:00 AM to 10:00 AM.

Coral Rock Cafe - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fins Seafood Restaurant - Onsite seafood restaurant. Open daily.

Sake Oriental - Onsite restaurant. Open daily.

The Pool Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a health club, and a sauna.

Children under 6 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Racquetball/squash on site
  • Golfing nearby
  • Bicycle rentals on site
  • Scuba diving on site
  • Volleyball on site
  • Motor boating on site

Spa Services

Maya Spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code in the restaurant.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Cribs (infant beds) are available for USD 30.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Diani Reef Beach Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts credit cards. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Grey water recycling system
  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

The charges below are included in your overall room price:

  • Gala dinner fee
  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 55 (one-way), (from 6 to 18 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 30.0 per night
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Diani Beach Reef
  • Diani Reef
  • Diani Reef Beach
  • Diani Reef Beach Resort
  • Diani Reef Beach Resort Ukunda
  • Diani Reef Beach Ukunda
  • Diani Reef Resort
  • Diani Reef Beach Resort Diani Beach
  • Diani Reef Beach Diani Beach
  • Diani Reef & Spa Diani
  • Diani Reef Beach Resort Spa
  • Diani Reef Beach Resort & Spa Resort
  • Diani Reef Beach Resort & Spa Diani Beach
  • Diani Reef Beach Resort & Spa Resort Diani Beach
  • Diani Reef & Spa Diani
  • Diani Reef Beach Resort & Spa Resort
  • Diani Reef Beach Resort & Spa Diani Beach
  • Diani Reef Beach Resort & Spa Resort Diani Beach

You should know

  • Diani Reef Beach Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • The total price shown includes a charge for a mandatory gala dinner.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.