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"The property was well kept and getting around the place was easy. " More

By a verified traveler on Sun 13 Nov 2022

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Hotel Description

3.5-star beachfront property near Half Moon Golf Course

On the beach

Within 3 miles (5 km) of this Montego Bay property, you'll find Half Moon Golf Course and Montego Bay Convention Centre. Rose Hall Great House is within 6 miles (10 km) and Montego Bay Marine Park is within 9 miles (15 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and 6 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the free kid's club, mini golf, and kid-friendly dining.

Standard Room, Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$204* Per night/room Dec 2 - Dec 3

Superior Room, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RoseHall 1 BD Suite - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

KidSuites

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Balcony, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Resort Montego Bay All-Inclusive ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Resort Montego Bay All-Inclusive

Everyone (13) Couples (4) Family (7)
5 out of 5
The property was well kept and getting around the place was easy.

Posted by on Nov 13, 2022

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1 out of 5
The soda machines were shut down almost the whole week,the staff was rude,you had to make reservations for all restaurants but the buffet,,they never had coconut rum(even though most drinks called for that),food choice was not good,we asked for a king size bed,got 2 doubles,we were told we could get rooms together,they were each 4 buildings away from each other,our air conditioner broke,took forever to get fixed,there was mold on curtains,no microwave or refrigerator,it was very hard trying to get water for our room,everything they advertised ,wasnt there..like slot machines,game room,the kids play ground was roped off,the mini golf course was horrible,you have to pay to use the computers to print your boarding passes..this was the worst resort we have ever stayed in!

Posted by on Sep 5, 2022

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1 out of 5
It was terrible. No running water in rooms (toilet or shower) and nobody was able to help. They ran out of everything (plates, cups, towels) and LONG lines for everything. Disaster.

Posted by on Aug 20, 2022

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1 out of 5

Posted by on Aug 10, 2022

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2 out of 5

Posted by , from LOXAHATCHEE on Jul 28, 2022

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5 out of 5

Posted by on Jul 22, 2022

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4 out of 5
The beach inlet was great. Food buffets and entertainment shows were great.

Posted by on Jul 20, 2022

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4 out of 5

Posted by on Jun 30, 2022

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2 out of 5
What I did not like was the room; our door did not shut and the air conditioner ran very loudly. Food was not good. We found out when we got there reservations had to be reserved. There was no availability.

Posted by on Jun 18, 2022

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5 out of 5
Staff was awesome from the moment we checked in till we checked out. A great experience.

Posted by on Jun 17, 2022

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About the Holiday Inn Resort Montego Bay All-Inclusive

Location Rose Hall, St. James, Montego Bay, Saint James

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and select beverages included
  • Basic alcoholic beverages included

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Miniature golf
  • Tennis
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Motorized water sports
  • Scuba-diving excursions
  • Spa/beauty facilities and services

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte dining included
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Basic alcoholic beverages included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Tennis included
  • Volleyball included
  • Scuba diving excursions not included
  • Surcharge for bottled wine
  • Motorized water sports not included
  • Spa/beauty facilities and services not included
  • Miniature golf included
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Holiday Inn Resort Montego Bay All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the white sand beach. At Holiday Inn Resort Montego Bay All-Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Smoking is allowed in designated areas at this 3.5-star Montego Bay property.

  • 518 guestrooms or units
  • 4 levels
  • 7 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 4650 sq ft of conference space
  • 432 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Holiday Inn Resort Montego Bay All-Inclusive offers 518 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies or patios. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.

SeaBreeze - This restaurant specializes in seafood and serves dinner only. Reservations are required.

Portside Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Barefoot Bar and Grill - This poolside restaurant serves lunch and light fare. Open daily.

De Terrace - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Sorrento Restaurant - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Nearby Activities

A private beach and 4 outdoor tennis courts are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Miniature golf on site
  • Sailing on site
  • Basketball on site
  • Beach volleyball on site
  • Kayaking on site
  • Scuba diving nearby

Spa Services

Sol Mer Spa and Salon has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 10 years old are not allowed in the spa.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Deep tissue massage
  • Minimum age to access spa is 10
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • All Inclusive Holiday Inn SunSpree Montego Bay
  • Holiday Inn All Inclusive
  • Holiday Inn All Inclusive Montego Bay
  • Holiday Inn Montego Bay SunSpree
  • Holiday Inn Montego Bay SunSpree All Inclusive
  • Holiday Inn SunSpree Montego Bay Resort
  • Montego Bay Holiday Inn SunSpree
  • Montego Bay SunSpree Holiday Inn
  • Montego Bay SunSpree Resort
  • Montego Bay SunSpree Resort Holiday Inn
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Jamaica All Inclusive
  • Holiday Inn Montego Bay Jamaica
  • Holiday Inn Montego Bay Jamaica All Inclusive
  • Holiday Inn Jamaica All Inclusive
  • Holiday Inn SunSpree Resort Montego Bay All Inclusive
  • Inn Jamaica All Inclusive
  • Montego Inclusive Inclusive
  • Holiday Inn Resort Montego Bay Jamaica All Inclusive
  • Holiday Inn Resort Montego Bay All-Inclusive Montego Bay

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.