- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great to be so close to visit with the family
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Located in Watsonville, Best Western Rose Garden Inn is in the suburbs. The area's natural beauty can be seen at Monterey Bay and Rio Del Mar Beach. Gilroy Gardens Family Theme Park and Santa Cruz County Fairgrounds are also worth visiting.
I am extremely disappointed with my stay and I am not the type of person to leave a review regardless but this was bad. I stayed in room 103 which should not be a room whatsoever. Here is why, it was next to the housekeepers room. I could hear everything loud and clear not considering the fact that they were talking incredibly loud in the hallway at 6/7 am and the washers and dryers going off. I had a 7 day work week, and yes I was incredibly exhausted and needed the sleep and quietness to visit family. It is almost like if there were no walls and you could hear everything they were saying and to my understanding it was nothing but gossip. On top of everything the bed was just horrible! It was like sleeping on cardboard and actually had back pain the next day. I am just mind blown by this room and needs to be looked at before other customers experience the same issue and this is definitely nothing like any other best westerns I have stayed at. Unfortunately I had no other option but to stay there because I had paid for the room already and hotel was fully books so there was no solution.