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4.4 out of 5

"Amazing staff and huge layout. Very accommodating. " More

By a verified traveler on Mon 24 Sep 2018

Hotel Description

Family-friendly 4-star resort near Garland Ranch Regional Park

Carmel retreat

At this Carmel resort, you'll be within 3 miles (5 km) of Garland Ranch Regional Park and 9 miles (15 km) of Carmel Beach. Point Lobos State Natural Reserve is within 12 miles (20 km) and Monterey Bay Aquarium is within 16 miles (25 km).

Golf course, steam room

This smoke-free resort features a golf course, a full-service spa, and 3 restaurants. Bring the family and enjoy the children's club, children's pool, and playground. Enjoy a meal in one of the 2 coffee shops/cafés and free perks like valet parking and WiFi in public areas.

Fireplaces, free WiFi

Boasting fireplaces, the 181 guestrooms also offer free WiFi and patios. Other amenities include iPod docks, refrigerators, and flat-screen TVs with cable channels.

Suite, 1 King Bed with Sofa bed (Ranch)

Bed Count 1 King Bed Maximum Occupancy 5 Max
$368* Per night/room Nov 29 - Nov 30

Room, 1 King Bed with Sofa bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed (Hilltop Ranch)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, Multiple Beds (Hilltop Ranch)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, Accessible (2 Double Beds with Sofa Bed, Ranch)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite (Hilltop Garland)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Carmel Valley Ranch - The Unbound Collection by Hyatt ratings based on 8 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Carmel Valley Ranch - The Unbound Collection by Hyatt

Everyone (1) Family (1)
4 out of 5
Amazing staff and huge layout. Very accommodating.

Posted by on Sep 24, 2018

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Comment from Hotel Management

Sep 25, 2018 by glama

Thank you for providing a personal review of Carmel Valley Ranch. We are so pleased to hear that you love The Ranch! Our mission at Carmel Valley Ranch is to exceed your expectations through personalization, thoughtfulness, and graciousness and it looks liked we met the mark during your stay. We hope to welcome you back to The Ranch soon! Sincerely, Giuseppe Lama Managing Director Carmel Valley Ranch

2 out of 5

Good for kids, not for infants.

Pros: Rooms were nice an spacious. No complaints there.
I had arranged (with several advanced phone calls) to have a crib available for our arrival. The hotel had run out due to an unexpected number of "walk-ins." My requests had been overlooks for those without reservations. Could have brought my own but there was no communication from staff. It took several phone calls just to get a clarification of an expected late delivery of a crib. To their credit, they went out and bought more that day to fulfill the request. Regardless, my child had to skip his nap, which any parent of an infant knows is devastating. Poor communication and even worse management by their leadership Additionally, we ate about 5 meals at the restaurant. Almost every meal had a small mix-up or inconsistency in food quality. Not a huge deal, but for a hotel of this expected caliber, quite disappointing. The Napa Valley has many more higher quality resorts. I will remain a loyal visitor there.

Posted by on Jul 7, 2016

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5 out of 5

Carmel Valley Ranch is pure heaven and Camp for Adults

Pros: Close restaurants, Free Internet, Quiet, peaceful, wildlife, every sport imaginable
My wife and I had 2 wonderful days of pampering. If you enjoyed Summer Camp as a kid, you will love.... Carmel Valley Ranch. An 18 hole golf course, 2 swimming pools, beautiful grounds for hiking, tons of wildlife, amazing food and lots more.

Posted by , from Oakand, CA on Oct 25, 2012

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5 out of 5

Very relaxing and great escape

Pros: Free Internet, Quiet
- great spa - nice pool - great view - nice golf course - nice to have wild life wondering around - great dining

Posted by , from Dubai - United Arab Emirates on Nov 18, 2011

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5 out of 5

Lovely place to stay. Staff was excellent, grounds were beautiful. The bee tour was so much fun, and an experience not many places offer.

The grounds are beautiful, and it is high up enough to have fog for a couple hours then it clears off quickly. the rooms are large and roomy, and we enjoyed the fireplaces every night. They have a smore night by the pool which was a blast. Only complaint is that the service at the restaurant several times was pretty slow and non attentive. Other than than it was an awesome visit.

Posted by on Sep 17, 2011

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5 out of 5

Birthday get away

OMG!! this place is great!! You can't ask for more. We got the massage package thru their site. The food is a little pricey, but you never left feeling disappointed. They gave us a free room upgrade, but even the smaller room would've been fine. Want to make a good impression or just get a way!! Yes this is the place! :)

Posted by on Mar 24, 2009

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5 out of 5

Great Experience

We stayed here 2 nights to celebrate an anniversary. We got the STAR treatement. Service was best in class. The room was HUGE. It had 2 fireplaces with real wood burning logs. They will pick you up and cart you anywhere around the property which is huge also. The view from our suite was amazing. The secret is to tell them ahead of time that it is a special occasion for you. You won't be disappointed. We did not try the restraunt or other recreation facilities, but Yes, there really are live deer walking around the ranch. Go for it. Enjoy.

Posted by on Mar 20, 2008

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4 out of 5

quick getaway

the room was spacious , no room service , bell dest was not helpful , the chef at the bar was great very helpful

Posted by on Jun 21, 2007

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About the Carmel Valley Ranch - The Unbound Collection by Hyatt

Location One Old Ranch Road, Carmel, CA 93923

Property Features

Carmel Valley Ranch - The Unbound Collection by Hyatt offers its guests a full-service spa, a golf course, 3 outdoor swimming pools, and 2 spa tubs. There are 3 restaurants and 2 coffee shops/cafés, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a poolside bar, and a bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. A children's pool, a fitness center, and a steam room are also featured at the family-friendly Carmel Valley Ranch - The Unbound Collection by Hyatt. Self parking and valet parking are free. This 4-star Carmel resort is smoke free.

  • 1 floor
  • 181 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 8
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking

Transport

  • Airport: Monterey Peninsula Airport (MRY) (20.7 km / 12.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Carmel Valley Ranch - The Unbound Collection by Hyatt offers 181 accommodations with fireplaces and iPod docking stations. Rooms open to patios. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Carmel resort provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Microwaves and in-room massages can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Fireplace
  • Private patio
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Valley Kitchen - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

The Clubhouse Grill - Overlooking the golf course, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

River Ranch Cafe - This café serves lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a golf course, outdoor tennis courts, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Snorkeling nearby
  • Hiking/biking trails on site
  • Surfing/boogie boarding nearby
  • Tennis lessons on site
  • Windsurfing nearby
  • Mountain biking on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Basketball on site
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa Aiyana has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

  • Number of treatment rooms 11
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.73 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 30 for adults, USD 6 and USD 20 for children (approximately)
  • Pet fee: USD 150.00 per pet, per stay
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carmel Valley Ranch
  • Carmel Valley Ranch Hotel
  • Ranch Carmel Valley
  • Carmel Valley Hotel
  • Carmel Valley Ranch Hotel Carmel
  • Carmel Valley Resort
  • Carmel Valley Ranch Resort
  • Carmel Valley Ranch
  • Carmel Valley Ranch - The Unbound Collection by Hyatt Resort
  • Carmel Valley Ranch - The Unbound Collection by Hyatt Carmel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.