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4.4 out of 5

"Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could compl ... " More

By a verified traveler on Mon 11 Nov 2019

Hotel Description

4.5-star adults-only resort near Pfeiffer Big Sur State Park

Oceanside stay

Within 3 miles (5 km) of this Big Sur resort, you'll find Pfeiffer Big Sur State Park and Big Sur Station. Andrew Molera State Park is within 6 miles (10 km) and Julia Pfeiffer Burns State Park is within 9 miles (15 km).

Award-winning

A full-service spa, 2 outdoor pools, and 2 spa tubs are featured at this luxury resort. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free valet parking. Enjoy a meal from the restaurant and perks like free full breakfast and free self parking.

Free Internet, patios

The 59 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with DVD players, and thoughtful touches like espresso makers and bathrobes. Patios, WiFi, and minibars are also available.

Room, 1 King Bed, Fireplace (Ventana)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$1,180* Per night/room Dec 2 - Dec 3

Cottage

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Bathtub (vista Hot Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Fireplace)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Fireplace, Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed (Spa, Big Sur)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ventana Big Sur, an Alila Resort - Adults Only ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Ventana Big Sur, an Alila Resort - Adults Only

Everyone (3) Family (1)
5 out of 5
Beautiful property exceeded our expectations. I heard there were a lot of negative reviews after we arrived and can’t imagine what anyone could complain about. Ventana was as close to heaven as I’ve ever been.

Posted by on Nov 11, 2019

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5 out of 5

Posted by on Sep 10, 2019

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5 out of 5

Best of Big Sur

You are going to splurge when you stay here, but it’s a small slice of hevan in the woods. My daughter and I stopped on the way down from San Fran and wished we had time for a few extra days. She talked me into morning yoga which was relaxing with some good stretching! We will be back~

Posted by , from KY on Jul 2, 2018

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5 out of 5
Outstanding! It is a great hotel with 2 beautiful pools and hot tubs. The food is excellent as well. The views are amazing.

Posted by , from Boston on May 3, 2018

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2 out of 5

Hotel charged 200 dollars per night deposit then held on to this money for three days after I checked out!!! Unacceptable!

Pros: Free breakfast, Quiet
Hotel is over priced for the quality. The restaurant was very expensive for super small portions. My debit card was charged 200 dollars deposit for each night I stayed and this money was not returned to me for 3 days AFTER check out. UNACCEPTABLE.

Posted by , from California on Oct 16, 2011

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4 out of 5

Nature's Paradise

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, hotel 5 star restaurant was great.
My daughter and I experienced a wonderful stay at the hotel. The grounds are pristine, with miles of walking trails. The breakfast buffet offered a hot and cold array of fresh food. The complimentary wine and cheese hour was the start of a perfect evening at the hotel restaurant. Yoga, vistas of the ocean, local wildlife (deer), with numerous fireplaces throughout the resort made for a memorable experience.

Posted by , from Corona Del Mar, CA on Feb 4, 2011

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5 out of 5

Amazing resort

Beautiful property on hwy 1 in Big Sur. The Inn is located at the top of a mountain surrounded by red woods and amazing views of the ocean. Upon arrival golf cart trucks help you with your baggage then drive you up the hill to the main building. We were offered a glass of wine while we checked in, our room was upgraded and the cary drove us to our room. The suite was huge, with spectacular views. The bed had soft cotton sheets, down quilts and tons of pillows! Leather chairs, flat screen TV, fireplace, a bottle of champagne waiting for us, a private deck with a hammock , a mini bar filled with yummies and more. Quaint trails that are light at night take you to the main restaurant- or you can get a ride in the carts if you wish. Free Breakfast daily with healthy options such as granola, fresh fruit, oatmeal, eggs, pastries etc. Free daily Yoga in the library. Wine and cheese from 4-6, Spa, heated pools, japanese hot baths, trails to explore, and more! The food in the restaurant was delicious!!! Ran the Big Sur Marathon while we were there-never wanted to leave Ventana Inn. As a mom of 6 kids It was nice to be at an adult only resort.

Posted by on May 1, 2010

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About the Ventana Big Sur, an Alila Resort - Adults Only

Location 48123 Highway One, Big Sur, CA 93920

Property Features

Ventana Big Sur, an Alila Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, and 2 spa tubs along with a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this resort measures 12000 square feet (1115 square meters) and includes conference space. A library, a terrace, and gift shops/newsstands are also featured at the luxury Ventana Big Sur, an Alila Resort - Adults Only. A free area shuttle within 5.00 mi is available. Free self parking and valet parking are available. This 4.5-star Big Sur resort is smoke free.

  • 59 guestrooms or units
  • 2 levels
  • 8 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Monterey Peninsula Airport (MRY) (56.4 km / 35.1 mi)
  • Property shuttles: Free area shuttle within 5.00 mi
  • Parking: Free valet parking and self parking

Room Amenities

Ventana Big Sur, an Alila Resort - Adults Only offers 59 air-conditioned accommodations with DVD players and minibars. Rooms open to patios. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • DVD player
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7:00 AM to 11:00 AM. Additionally, full breakfast is available daily for a fee.

The Sur House Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Kayaking nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa Alila. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. Public bath/onsen services include an outdoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas.

The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Detoxification wrap
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 94.71 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ventana Inn Joie de Vivre Boutique Hotel
  • Ventana Inn Joie de Vivre Boutique Hotel Big Sur
  • Ventana Joie de Vivre Boutique
  • Ventana Joie de Vivre Boutique Big Sur
  • Ventana Inn JdV Hotel Adults Big Sur
  • Ventana Inn JdV Hotel Adults
  • Ventana JdV Adults Big Sur
  • Ventana JdV Adults
  • Ventana Big Sur Alila Resort Adults
  • Ventana Alila Resort Adults
  • Ventana Big Sur Alila Adults
  • Ventana Alila Adults
  • Ventana Inn Spa a JdV Hotel – Adults Only
  • Ventana Big Sur an Alila Resort Adults Only
  • Ventana Big Sur Adults Only
  • Ventana Inn Spa Adults Only
  • Ventana Inn Spa a Joie de Vivre Boutique Hotel
  • Ventana Big Sur, An Alila
  • Ventana Big Sur, an Alila Resort - Adults Only Resort
  • Ventana Big Sur, an Alila Resort - Adults Only Big Sur
  • Ventana Big Sur, an Alila Resort - Adults Only Resort Big Sur

You should know

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Set meals are served in guestrooms only (no menus or public dining).

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.