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4.2 out of 5

"Great town for sightseeing, hotel surrounded in beauty. " More

By a verified traveler on Sun 04 Nov 2018

Hotel Description

Hotel near Monterosso Beach in Monterosso al Mare

In historical district

With a stay at this Borgo Antico hotel, you'll be within half a mile (1 km) of Monterosso Beach and 3 miles (5 km) of Vernazza Beach. Cinque Terre Marine Protected Area and Torre Aurora are also within half a mile (1 km).

Free breakfast

This hotel features a bar/lounge, a coffee shop, and free WiFi in public areas. Enjoy the free buffet breakfast each morning. A terrace, a garden, and a snack bar/deli are also on offer.

Free WiFi, LCD TVs

The 24 guestrooms offer free WiFi, room service, and LCD TVs. Hair dryers, safes, and showers are also available.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$164* Per night/room Jul 2 - Jul 3

Comfort Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double or Twin Room, Terrace

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Panoramic Penthouse, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Comfort Double Room (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Souvenir ratings based on 6 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Souvenir

Everyone (6)
5 out of 5

Posted by on Jul 31, 2019

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1 out of 5
We booked a room with AC which was perfect for the heat wave Italy is experiencing. However, upon being shown to our room we noticed that it was very warm even with “the AC on”. We were given strict instructions about how to ensure the room stays cool but within minutes of moving around in the room it was incredibly uncomfortable heat wise. We took a closer look and realized the AC was not responding to changes in the settings. We brought this to the attention of the front desk clerk right away. We were dismissed and told we had close the windows and give it time. Our windows were closed, our bathroom door was closed, we turned the vents so they were pointed right at us and still felt no relief. They finally started sending staff (kitchen assistants, and luggage support) to check and no one was acknowledging that even though it was on the air was not cold and barely escaping the AC. It wasn’t until my husband insisted they give us a new room or call a repair person that they started taking us seriously. No new room was available until the next day we were told. So we settled on going out for the afternoon and allowing them to send repair man. When we got back to the hotel after dinner all management staff had gone home without updating us and they had stuck a fan in our room. The poor front desk attendant who worked in the kitchen was left with sweaty, uncomfortable, us. The room was unbearable after being closed up as they recommended and left it while “fixing the AC”. Again

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 6, 2019 by Francesco

Dear Guest, why are you writing as an anonymous? We have a completely different view of the situation. We had no complaints before your check-in, so when you reported the fact our first tough was that the other Guest shutted the a/c off and that the a/c was taking some time to refresh the room due to the heat wave. We gave you all the instructions to be sure that the a/c stay active. We tried to contact the Mitsubishi business assistance that is off in weekend; we can not do the impossible. We decided for devices of a top company but we have to submit to their assitance. When you went back after dinner and start shouting against the "poor front desk attendant" you were asked about your preference, to stay at the hotel for a reduced price that take care of the a/c issue or to leave for another accomodation. You would stay for the night, and the day after we found for you another accomodation that you accepted. We did everything to fix the situation and to accomodate you, we are sure of it. By the way your review is precious because let us show how much we take care of our guests. Regards

4 out of 5
Great town for sightseeing, hotel surrounded in beauty.

Posted by on Nov 4, 2018

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Comment from Hotel Management

Apr 23, 2019 by Francesco

Hello Christa, thank you for you words. See you soon.

5 out of 5

Nice modern hotel in the middle of Monterosso

We enjoyed this hotel. The guestrooms were a modern design and there's a nice courtyard in the middle of the two buildings to hang out and enjoy time away from the general foot traffic of Monterosso. You do have to climb a few steps up to get to it (not uncommon in this hilly little town), but it's worth it. Cars do not drive into town ... or park there ... so be prepared to get a spot in the public garage if you can. Otherwise, we were advised to drive back up the road until we found a white marked space. The b'fast was "okay".

Posted by on Jun 24, 2016

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5 out of 5

Excellent location, breakfast and room

Loved monterosso and cinqueterre. At least 3 days yo enjoy the beach.

Posted by , from nyc on Aug 18, 2015

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5 out of 5

Excellent Hotel

Pros: Nice modern room, very clean and quiet. Great staff who were all friendly and helpful.
Cons: Everything was great.
Location: Hotel is off of the main street in Monterosso on a paved path at the end of the lane. Shops and restaurants are all within walking distance.
Stayed in the new building above the dining room. Hotel staff was unbelievably helpful. Great breakfast and we could even order ham and/or cheese omelets. The room was very clean and modern with air conditioning. The hotel is convenient to the shops and restaurants. There are only stairs on the new section, but it was not a problem even with bags. There was a big storm one of the evenings we stayed there so the hotel asked everyone to stay in the hotel rather than venturing out and they actually served dinner and wine for all of the guests. Highly recommend this hotel and its wonderful staff.

Posted by , from Hawaii on Mar 24, 2015

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Renovations + Closures

The property is closed during the winter season.

Property Features

Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Souvenir. Smoking is allowed in designated areas at this Monterosso al Mare hotel.

  • 24 guestrooms or units
  • 2 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Deli
  • Towels for the beach
  • 1 conference room
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: Genoa (GOA-Cristoforo Colombo) (101.4 km / 63 mi)
  • Train station: Monterosso Station (9.5 km / 5.9 mi)
  • Property shuttles: Train station pick-up

Room Amenities

Hotel Souvenir offers 24 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers, bidets, and complimentary toiletries. This Monterosso al Mare hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 8 AM to 10 AM.

Room service (during limited hours) is available.

Hotel Policies


  • Check-in time starts at 2:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 10:00 AM - midnight. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 10:00 AM - midnight.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • One child stays free
  • No elevators
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Staffed front desk


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.50 per person, per night, up to 3 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Souvenir
  • Hotel Souvenir Monterosso al Mare
  • Souvenir Hotel
  • Souvenir Monterosso al Mare
  • Hotel Souvenir Monterosso Al Mare, Cinque Terre, Italy
  • Hotel Souvenir Hotel
  • Hotel Souvenir Monterosso al Mare
  • Hotel Souvenir Hotel Monterosso al Mare

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Hotel Souvenir offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.