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4.0 out of 5

"the location was Excellent.Almost everything within walking distance. " More

By a verified traveler on Wed 24 Jul 2019

Hotel Description

3.5-star hotel near Fundidora Park

Heart of Monterrey

Within a 10-minute walk of this Monterrey Centro hotel, you'll find Macroplaza and Barrio Antiguo. Also, Santa Lucia Riverwalk is within half a mile (1 km) and Fundidora Park is within 3 miles (5 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a fitness center on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, sofa beds

In addition to flat-screen TVs with cable channels, the 207 guestrooms offer free WiFi and sofa beds. Other amenities include 24-hour room service, espresso makers, and hair dryers.

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$63* Per night/room Mar 8 - Mar 9

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Monterrey ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Krystal Monterrey

Everyone (1) Family (3)
5 out of 5
the location was Excellent.Almost everything within walking distance.

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 25, 2019 by Quality Manager

Dear guest: It has been a pleasure to have received you at csa, it will be an honor to have you visiting soon. We will be waiting for your return. Thanks for your preference!

4 out of 5
They don't use carpet anymore in the rooms! Excellent!

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Quality Manager

Dear guest: Thanks to the time that our clients and guests provide, to give us the opportunity to know their cimenatrios. It has given us the opportunity to continue to improve our service quality for all of you. Thank you for your visit, it was a pleasure to have you at home. We will be waiting for your return. Thanks for your preference!

2 out of 5
the place was dead the morning buffet was cheap , they give us one coffee the first morning we had to buy coffee from them for our room. NOT HAPPY we will not stay at this place again.

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 22, 2019 by Quality Manager

Dear guest: It is a pleasure to greet you, we appreciate that you have given us the opportunity to know each one of your comments. We greatly regret what happened during your stay, we hope that your next visit will allow us to completely change your perspective, demonstrating that we are a quality hotel in your service. Thanks for your preference!

5 out of 5

Great hotel in the heart of Monterrey

The hotel was conveniently located to most tourist attractions. Everything was within walking distance and or an Uber ride away. The hotel staff was great and very welcoming. The staff spoke both English and Spanish, which is certainly a plus for nonnative speakers.

Posted by , from Houston, TX on Jun 20, 2017

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Comment from Hotel Management

Jun 22, 2017 by Quality Manager- ZJ

Dear Mr Robert We really thank you for sharing your comments with us, it is a pleasure to know that you enjoyed your stay here. We really hope to have you back soon! Best regards,

Property Features

Krystal Monterrey offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Krystal Monterrey also features tour/ticket assistance, concierge services, and laundry facilities. For a fee, parking is available. This 3.5-star Monterrey hotel is smoke free.

  • 207 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Monterrey, Nuevo Leon (MTY-General Mariano Escobedo Intl.) (31.6 km / 19.6 mi)
  • Metro station: General I. Zaragoza Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Krystal Monterrey offers 207 air-conditioned accommodations with espresso makers and safes. Accommodations are furnished with unspecified sofa beds. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Monterrey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Espresso maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.

Café Flores - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 260 for adults and MXN 100 for children (approximately)
  • Valet parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Monterrey Hotel
  • Krystal Monterrey Hotel
  • Krystal Monterrey Monterrey
  • Krystal Monterrey Hotel Monterrey
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.