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"This was our only disappointment for the trip. This hotel was not what I was expecting. The rooms were very small and average. In the heart of town w ... " More

By a verified traveler on Fri 24 Nov 2017

Hotel Description

Family-friendly 4-star hotel near Monteverde Orchid Garden

Monteverde retreat

Stay at this Monteverde hotel and you'll be within half a mile (1 km) of Monteverde Orchid Garden and 2 miles (3 km) of Curi-Cancha Reserve. Also, Sky Adventures Monteverde Park is within 3 miles (5 km) and Monteverde Cloud Forest Biological Reserve is within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this smoke-free hotel. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Relax with a drink at the swim-up bar and enjoy free perks like cooked-to-order breakfast and free self parking.

Flat-screen TVs

The 32 guestrooms have flat-screen TVs with cable channels and offer room service and coffee/tea makers. Hair dryers, laptop-compatible safes, and showers are also available.

Bromelia 2 Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$148* Per night/room Sep 20 - Sep 21

Queztal 2 Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queztal 1 Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Forest Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

Garden Family

Bed Count 1 King Bed Maximum Occupancy 5 Max

Bromelia 1 Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel & Spa Poco a Poco ratings based on 3 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel & Spa Poco a Poco

Everyone (3)
3 out of 5

Cloud Forest

Pros: friendly staff
Cons: better representation online. I would rate this a 2 or 3 star
Location: was surprised to find it in the heart of town, was expecting something a little more remote. Was able to get some good walking in and near shops.
This was our only disappointment for the trip. This hotel was not what I was expecting. The rooms were very small and average. In the heart of town which was a surprise. No chairs in the room so if you wanted to hang out in the room, you either stood on the balcony or sat on the bed. Cost was even more per night than the other higher quality/location etc! Motel 6ish.

Posted by , from Tx on Nov 24, 2017

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Comment from Hotel Management

Dec 22, 2017 by Hotel Management

Thank you for your comments. Your feedback will help us improve our services and the quality of stay we provide. We hope your review will be helpful to other readers and we encourage them to contact us if they need to make a special request or if they have any hesitation about our property. We wish to state that we cater for your satisfaction, and we´ll do our best to assist you. Hotel Poco a Poco is definitely a great lodging option for travelers looking to get the most of their time spent in Monteverde, we are strategically located, just 4 blocks away from down town Santa Elena, the center of town offers lots of colorful attractions: cafés, restaurants, gift shops, minimarkets, ice cream parlors, live music shows and much more. Our guests enjoy our restaurant very much: great food, local recipes, Costa Rican cuisine, live music regularly, or they can just go across the street and find stores, supermarket and various choices of food. After a nice day of activities, Hotel Poco a Poco offers a very nice heated, covered pool, a hot tub, spa for massages, wraps and exfoliations, a very nice way to recover and cleanse your senses. Our garden, open areas and rest spaces offer good opportunities to enjoy a sunset, to see the clouds and mist rise up the hills or enjoy a cool afternoon downpour. Our facilities are modern and comfortable, even though our rooms are small, they are very well equipped, Wi-Fi is available throughout the property, king size beds are available and we have a special category of garden rooms, one for couples and one for families, they feature air conditioning ( we have the first four rooms with A/C in Monteverde ) mini fridges and are very spacious and well displayed. We always get compliments about our service, Front desk personnel, our waiters and everybody involved in guest service is outgoing, helpful and willing to provi

4 out of 5

Comfortable and convienant!

After a couple nights sleeping on what seems to be the Costa Rican normal ( we are spoiled in America ) uncomfortable hArds beds we decided to pay more for our room in monteverde. The beds were in deed more comfortable but probably still not the expectations of people from the states. The room was on the back side of town so it was quiet but super convienant to town only about 5 minute walk. The only downfall is no a/c and no screens so you do get some bugs. Great little breakfast included. Was the perfect place after a loud noisy uncomfortable stay in fortuna.

Posted by , from montana, usa on Apr 20, 2017

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2 out of 5

Not an impressive hotel, but good service.

Pros: The service was wonderful!! We had 3 or 4 different reception people helping us during the day and all were very helpful.
Cons: Just rip down room #45. :)
Location: Walk to coffee shop and grocery store! $6 cab ride to get you to awesome restaurants and bars.
The service that we got here was great! The reception people were beyond helpful in getting us excursions booked ASAP. We arrived there at 1pm and so many of Monteverde's activities are early afternoon. Within minutes, we had our priority excursions booked. (suspension bridges, tram and night coffee tour). However, Monteverde is very windy. An average day will bring you a consistent 35mph wind. This hotel has no escape when it comes to wind. We stayed in room #45 which is seriously the WORST room for wind. If you are staying here, I'd recommend a ground room near the restaurant.

Posted by , from Fargo, ND on Mar 25, 2015

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Comment from Hotel Management

Mar 31, 2015 by Poco a Poco

Dear Kelly, Thank you, we want to make sure our guests are treated in the best way possible, our team is always prompt to assist, help and make our guests feel they are in the best hands. I´m sorry it was windy and to be honest, you are right, room number 45 is the one most exposed to the wind. I´m very sorry. It does get very windy and we are going to perform some important changes in our building in order to isolate the wind. Thank you.

Property Features

Hotel & Spa Poco a Poco offers its guests a full-service spa, an indoor pool, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A terrace, a complimentary children's club, and tour/ticket assistance are also featured at the family-friendly Hotel & Spa Poco a Poco. An area shuttle within 1 km and an airport shuttle (available 24 hours) are available for a fee. Limited free parking is available on a first-come, first-served basis. This 4-star Monteverde hotel is smoke free.

  • 1 building
  • 32 guestrooms or units
  • 4 levels
  • Built in 2001
  • Cooked-to-order breakfast (free)
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Property shuttles: Airport shuttle and area shuttle within 1 km available for a surcharge
  • Parking: Free self parking

Room Amenities

Hotel & Spa Poco a Poco offers 32 accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free cooked-to-order breakfast daily from 6:30 AM to 9:30 AM.

Otocuma - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Horse riding/rental on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Naroa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily.

  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 110000 per vehicle (one way)
  • Airport shuttle fee per child: CRC 25000.00 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Poco Poco
  • Hotel Poco Poco Monteverde
  • Poco Hotel
  • Poco Poco Hotel
  • Poco Poco Monteverde
  • Hotel & Spa Poco a Poco Costa Rica/Monteverde
  • Hotel Poco a
  • Poco a Monteverde
  • Hotel Spa Poco a Poco
  • Hotel & Spa Poco a Poco Hotel
  • Hotel & Spa Poco a Poco Monteverde
  • Hotel & Spa Poco a Poco Hotel Monteverde

You should know

  • Hotel & Spa Poco a Poco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't allowed at Hotel & Spa Poco a Poco.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.