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4.6 out of 5

"Bathroom very small. Sink in common area giving no privacy for personal hygiene " More

By a verified traveler on Mon 30 Dec 2019

Hotel Description

Hotel near Monticello Casino and Raceway in Monticello

In Monticello

You'll be within half a mile (1 km) of Monticello Casino and Raceway and 6 miles (10 km) of Resorts World Catskills. Bethel Woods Center For The Arts and Bethel Woods are also within 12 miles (20 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Flat-screen TVs

The 62 guestrooms offer flat-screen TVs with cable channels, along with coffee/tea makers and free local calls. Hair dryers, showers, and ironing boards are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$85* Per night/room Feb 24 - Feb 25

Business Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Monticello ratings based on 14 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Monticello

Everyone (4) Couples (1) Family (4)
4 out of 5
Bathroom very small. Sink in common area giving no privacy for personal hygiene

Posted by , from Albany on Dec 30, 2019

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Comment from Hotel Management

Jan 8, 2020 by Best Western

Thank you for your feedback.

4 out of 5
I liked the updated bathroom.I didn't like he wanted to keep a copy machine photo of my credit card.The room was freezing when I arrived, someone should of turned the heat on before my arrival. It took 2 hours before the room was comfortable heated.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Randy Crawford - Front Desk Agent

I do apologize for the inconvenience. We ended up not making a copy of your information so you can rest assured that your information is secure. I would also like to extend an apology for your room being cold. We try to manage our electrical cost to bring our guest every day low prices. Our apologies we will work on making sure all of our guest are warm and welcomed when entering our property. We hope that you will continue to do business with us in the future and give us another try for an even better experience!

5 out of 5

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 22, 2019 by Best Western

Thank you for your feedback we are glad you enjoyed your stay and hope to see you soon. Thank you

5 out of 5
great hotel, friendly staff, clean room and quiet .

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 22, 2019 by Best Western

Thank you for your feedback we are glad you enjoyed your stay and hope to see you soon. Thank you

5 out of 5
Everything was nice and clean. Inside and out. It was busy when we got here but check in was quick and easy.

Posted by on Oct 5, 2019

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Comment from Hotel Management

Oct 22, 2019 by Best Western

Thank you for your feedback we are glad you enjoyed your stay. We do try to make sure check in is as quick as possible, hope to see you soon. Thank you

5 out of 5

Small bathroom and icy parking lot!

Pros: Close to the wrestling venue and Tilly's was a good place to eat.
Cons: Take care of the parking lot when you know it is icy and dangerous.
Location: Not a lot. Kind of an isolated place.
Good visit while we attended a wrestling tournament 20 minutes. Over-priced for the very small bathroom that is outdated and all kinds of caulk missing in the tub area, etc. Breakfast was good, but the 2 staff members lurking around made many of us feel uncomfortable at times. Maybe a simple 'hi' or 'how's breakfast' would have broken the ice a bit. Speaking of ice, area around hotel was hit with a mini-icing overnight. When we got up at 8am, it had ended for about 2 hours. By 10am, the parking lot, and it is hilly, had not been salted, etc. The only place that has salt was at the main entrance, under the covering. The rest of the parking lot: iced over and very challenging to walk on. It was dangerous. I was surprised nothing had been done. They had time for this before most people got up and left. I was disappointed. Would I stay again, probably, but I would look elsewhere first.

Posted by , from Rochester, NY on Jan 15, 2018

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5 out of 5

It was better than I expected!

Pros: Clean, up to date, super friendly and helpful people!
Cons: Not much in need of improvement.
Location: Bethel arts center. Not a whole lot else.
Some friends and I were headed to Bethel, NY to see a concert. Not a whole lot going on in the immediate vicinity, I'm sorry to say. This Best Western was the highest rated and close to the venue. We got there at about 11 and check in is at 2. The lady behind the desk was very nice and even understanding as I had managed to forget my wallet at home. I managed to get a pic of my license to serve as ID. They rushed to get the room ready. We sat out back on the patio and had lunch. The room was finally ready. Very, very clean! Not at all fancy, but nicer than I had anticipated. The bathroom was a decent size and well stocked with toiletries and towels. The queen sized beds were very welcoming and comfortable. Sheets were crisp white and sparkling clean. There was a nice sized LED TV with a new kind of remote that gets cleaned and sanitized before you get the room. Very nice! The continental breakfast was even nicer than I imagined. The usual muffins and toast was available but you could also make your own waffles, which were quite good. The coffee was great, with several types of milk to choose from. Hard boiled eggs, bacon strips and several varieties of name brand cereal were available. The only thing I could fault was that the pool was a little cloudy. I have been to very nice hotels and been disappointed. This was a medium priced facility that not only met, but exceeded my expectations! Thanks, Best Western, Monticello!

Posted by , from bordentown, nj on Jul 22, 2016

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4 out of 5

Good Motel at a Good Price

Pros: Convenience.
Cons: The breakfast.
Location: Site of Woodstock '69. Terrific drive down the Delaware Water Gap.
The motel was quite adequate for the price.

Posted by on Nov 5, 2015

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3 out of 5

Not worth it

Pros: Near the highway exit. Hotel would be satisfactory for a brief stay if it were cheaper. Much too expensive.
Cons: It is very over-priced.
Location: There is very little to do in the town. It is a very depressed area.
I've stayed in a variety of Best Westerns for a variety of prices. Without having done my research, I booked this one, and based on the price, assumed it would be one of the nicer ones. However, it was not. I recently stayed in a Motel 6 in a nice area near a beach that was half the price and nicer than this Best Western. This Best Western was average. I was fairly clean and served an average breakfast. The furnishings were older. The fridge top was cracked. The blankets were old.

Posted by on Aug 5, 2015

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5 out of 5

Close to everything in the area...

Pros: Everything.
Cons: N/A
Location: Casino, restaurants, sightseeing
Awesome hotel, very, very clean, terrific staff. Overall, a very positive experience. Would most certainly come again.

Posted by , from New Rochelle, NY on Jul 25, 2015

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About the Best Western Monticello

Location 16 Raceway Rd, Monticello, NY 12701

Property Features

As a guest of Best Western Monticello, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi and wired Internet. You'll find a business center on site. Free breakfast is served daily. The business-friendly Best Western Monticello also features an arcade/game room, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. This Monticello hotel is smoke free.

  • 62 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Newark, NJ (EWR-Liberty Intl.) (155.4 km / 96.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Monticello offers 62 air-conditioned accommodations with coffee/tea makers and hair dryers. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include showers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Monticello
  • Best Western Monticello Hotel
  • Monticello Best Western
  • Best Western Monticello Hotel Monticello
  • Best Western Monticello
  • Best Western Monticello Hotel
  • Best Western Monticello Monticello
  • Best Western Monticello Hotel Monticello

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.