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"smell of cigarettes on non smoke room not good " More

By a verified traveler on Sun 15 Aug 2021

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Hotel Description

3.5-star hotel near Monticello Casino and Raceway

In entertainment district

You'll find Monticello Casino and Raceway and Concord Monster Golf Course within 3 miles (5 km) of this hotel. Also, Resorts World Catskills is within 3 miles (5 km) and Holiday Mountain Ski and Fun Park is within 6 miles (10 km).

Terrace

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. A terrace, concierge services, and free newspapers are also on offer.

Two Double Bed

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$72* Per night/room Oct 2 - Oct 3

Single Full

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Romantic Single Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Single Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Single King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Inn at Monticello ratings based on 18 Verified Reviews

Review Summary
1.6 out of 5 1.5 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Inn at Monticello

Everyone (6) Family (4)
2 out of 5
Nothing. Toilet backed up. TV did not work. Internet did not allow streaming. Room was clean. Air conditioner worked. Outside needed renovation. Price was good. Great dinner across the street. Would not bring my wife there too shady.

Posted by , from LOUISVILLE on Jul 10, 2022

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Comment from Hotel Management

Jul 16, 2022 by inn at monticello

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1 out of 5
BAD!

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 30, 2021 by inn at monticello

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2 out of 5

Posted by on Aug 29, 2021

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1 out of 5
The rooms were disgusting, and I am shocked to find such horrible lodging from Travelocity. I have pictures if you would like to see them. We DID NOT stay in either room, and I was forced to drive 3 hours back home after a local event.

Posted by on Aug 24, 2021

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Comment from Hotel Management

Sep 27, 2021 by inn at monticello

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1 out of 5
It was gross and dirty.

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 28, 2021 by Management

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4 out of 5
smell of cigarettes on non smoke room not good

Posted by on Aug 15, 2021

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Comment from Hotel Management

Sep 27, 2021 by inn at monticello

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3 out of 5
The staff was friendly and accommodating. The room reasonably clean and the beds comfortable. Waited nearly and hour for my room to be ready as the pillowcases were still drying. The shower didn't work properly. Neither of us were able to have hot (or even warm) water for a shower or bath. There was no stopper for the tub so a bath was out of the question. The WiFi was very spotty and was continually disconnecting. I finally gave up and went to sleep.

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 11, 2021 by inn at monticello

Thank you for your feedback. When you came to check into the motel, you checked in early. You weren't not waiting for pillowcases but the entire room was not clean. that is why you have to wait for the room to be ready. Our motel rooms only provide showers, not baths which is the reasoning you could not take a bath. We do apologize for any issues that you did have.

1 out of 5
The Property should be torn down mattress was disgusting and the carpet was filthy I slept with my clothes on afraid to touch the sheets. I was charged more by Travelocity then the hotel was charging I paid twenty five dollars more going through Travelocity for a dump? You people should be ashamed of yourselves. The right thing to do is refund the money I overpaid

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 13, 2020 by Inn at Monticello

Thank you for your feedback. We do apologize for the inconvenience. We are currently working on renovating our rooms.

1 out of 5
No hot water when we checked in and in the morning. A bed and a hot shower the 2 things a room is for The shower was ice cold

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 13, 2020 by Inn at Monticello

Thank you for your feedback. We do apologize for the inconvenience.

1 out of 5
Stay away, stay away, stay away, stay away, oh yeah, stay away

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 16, 2019 by inn at monticello

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Property Features

As a guest of Inn at Monticello, you'll find a terrace, concierge services, and complimentary newspapers in the lobby. WiFi is free in public spaces. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Monticello hotel.

  • 47 guestrooms or units
  • Front desk (24 hours)
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator (on request)
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Inn at Monticello offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with premium cable channels. Bathrooms include bathtubs. This Monticello hotel provides complimentary wireless Internet access. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Bathtub
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 10 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 13
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Econo Lodge Hotel Monticello
  • Inn Monticello
  • Monticello Quality Inn
  • Quality Inn Monticello
  • Econo Monticello
  • Econo Lodge Monticello Hotel Monticello
  • Inn at Monticello Hotel
  • Inn at Monticello Monticello
  • Inn at Monticello Hotel Monticello

You should know

  • Up to 2 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.