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"We changed our room to the main building because the alder is a separate building and we didn’t want to walk outside from the pool to our room. You n ... " More

By a verified traveler on Wed 08 Jan 2020

Hotel Description

4-star spa hotel near Resorts World Catskills

Monticello retreat

Stay at this Monticello hotel and you'll be within half a mile (1 km) of Resorts World Catskills and 2 miles (3 km) of Concord Monster Golf Course. Monticello Casino and Raceway and Holiday Mountain Ski and Fun Park are also within 6 miles (10 km).

Full-service spa, 24-hour fitness

A full-service spa, 7 restaurants, and a 24-hour fitness center are all featured at this hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 7 bars/lounges and enjoy perks like free self parking.

Free WiFi, iPod docks

Along with free WiFi, the 101 guestrooms offer iPod docks and LED TVs. Premium bedding, coffee/tea makers, and free bottled water are also available.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Alder at Resorts World Catskills ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Alder at Resorts World Catskills

Everyone (8) Couples (3) Family (2)
2 out of 5

Posted by on Mar 15, 2020

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5 out of 5
We changed our room to the main building because the alder is a separate building and we didn’t want to walk outside from the pool to our room. You need indoor passage

Posted by on Jan 8, 2020

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5 out of 5

Posted by on Sep 9, 2019

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5 out of 5
Everything great. Even got an upgrade . Beautiful place

Posted by on Aug 28, 2019

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4 out of 5
Buildings seem very plain. The Alders looked more like a dorm. The rooms were very clean and smelled fresh. Pool area was beautifully decorated and clean. The Casino was very nice and clean. The service was very poor (bar at Alders Tuesday night) Not enough staff members to help out at the bar. The staff members were very pleasant and helpful.

Posted by on Aug 1, 2019

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5 out of 5
Brand new hotel! Excellent! Clean, fresh, roomy, beautiful view!

Posted by on Jul 15, 2019

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3 out of 5

Posted by on Jul 8, 2019

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3 out of 5
Everything was great, staff was a little uninterested. Our only real complaint is that the shower head was awful, hardly enough water pressure to wash our hair! Weird for a brand new facility!

Posted by on Jul 7, 2019

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2 out of 5
The room was clean and new but service was not helpful. Could not check in until after 6:00 with no explanation.

Posted by on Jul 7, 2019

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2 out of 5
The staff was terrible.I asked her when I checked in what floor we were on and she was very nasty and said go look on your card I just gave you

Posted by on Jun 19, 2019

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Comment from Hotel Management

Jun 25, 2019 by Myla

Thank you for taking the time to complete our survey. At Resorts World Catskills, we pride ourselves on providing our guests with a relaxing oasis for leisure travelers with even better service and we sincerely apologize that we missed the mark in regards to your most recent stay. We are continuously training our new team members to focus on creating memorable experiences for our guests and we will use your feedback to propel us toward our higher level of service. If your travels should bring you to the Catskills in the future, we would very much like to welcome you back and display a higher level of service. Wishing you safe travels

About the The Alder at Resorts World Catskills

Location Resorts World Drive, Monticello, NY 12701

Renovations + Closures

This property is closed from 16 March 2020 to 1 May 2020 (dates subject to change).

Property Features

The Alder at Resorts World Catskills offers its guests a full-service spa and a 24-hour fitness center. There are 7 restaurants on site. You can unwind with a drink at one of the 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Multilingual staff, gift shops/newsstands, and laundry facilities are also featured at the business-friendly The Alder at Resorts World Catskills. You'll have access to the indoor pool at a partner property. Free self parking is available. Smoking is allowed in designated areas at this 4-star Monticello hotel.

  • 101 guestrooms or units
  • 7 dining venues
  • 7 bars or lounges
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Alder at Resorts World Catskills offers 101 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch LED televisions come with pay movies. Bathrooms include showers, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

Dos Gato - Onsite restaurant.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Spa Services

Crystal Life Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:30 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 15.99 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Fitness center access
  • Partner property pool access
  • Internet access
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 16 for adults, USD 7 and USD 16 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alder Resorts World Catskills Hotel Monticello
  • Alder Resorts World Catskills Hotel
  • Alder Resorts World Catskills Monticello
  • Alder Resorts World Catskills
  • The Alder at Resorts World Catskills Hotel
  • The Alder at Resorts World Catskills Monticello
  • The Alder at Resorts World Catskills Hotel Monticello

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.