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Hilton Garden Inn Montréal Centre-ville

3.5-star property
380 Sherbrooke St. West, Montreal, QC 1-855-201-7819

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4.3 out of 5
Very good!
See all 11 Travelocity Reviews

"I require my hotel receipt which is due from travelocity. The hotel would not provide me one. " More

By a verified traveler on Wed 14 Aug 2019

Points Of Interest

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Hotel Description

3.5-star Art Deco hotel near McGill University

City center stay

At this Ville-Marie hotel, you'll be well placed to visit McGill University and Sainte-Catherine Street, both within a 5-minute walk. The Underground City and Place des Arts are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, flat-screen TVs

The 221 soundproofed guestrooms offer free WiFi and free wired Internet, as well as room service. Flat-screen TVs come with cable channels, and other amenities include refrigerators and microwaves.

King Evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Jan 20 - Jan 21

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Evolution, Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queens Evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Montréal Centre-ville ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Montréal Centre-ville

Everyone (5) Couples (1) Family (4)
4 out of 5

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by mathilda B, guest relations

Dear anonymous guest, Thank you for sharing your feedbacks with us. We are delighted to know that everything went well and we are looking forward for your next stay.

5 out of 5
I require my hotel receipt which is due from travelocity. The hotel would not provide me one.

Posted by on Aug 14, 2019

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5 out of 5
Centrally located friendly staff. Had asked for a rollout via travelocity but was told on arrival not available in single king rooms. travelocity should have known that not the hotels fault. Restaurant in the hotel was nothing special. Not bad. Not great. Concierge knew great places in the area. Near mcGill.

Posted by on Aug 11, 2019

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4 out of 5
Good location, clean, friendly and helpful staff.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 6, 2019 by Margaux Boucher, Guest relations

Dear anonymous guest, Thank you for your time to review your recent stay among us. We hope to welcome you back in a recent future! Kindest regards,

4 out of 5

Posted by on May 27, 2019

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Comment from Hotel Management

May 28, 2019 by Jean D.

Thank you for your rating. We look forward to welcoming you again. Best regards.

5 out of 5
The location is wonderful. The staff was fabulous, and the hotel is immaculate, very nice and well appointed. We will definitely stay there again!

Posted by on Apr 22, 2019

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Comment from Hotel Management

May 5, 2019 by Jean D.

Thank you so much for your amazing reply! I wlil pass the message for the team, they will be very happy that you enjoyed our hospitality. We wish you a wonderful day and wil wait for your next visit! Best regards.

5 out of 5
Great staff very helpful great location I would highly recommend this hotel

Posted by , from Chicago on Oct 15, 2018

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5 out of 5
This is one of the best hotels I’ve ever been to . I enjoyed my stay there. I will definitely go back . Great staff , great customer service, nice and clean hotel .

Posted by , from new york on Jul 24, 2018

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Comment from Hotel Management

Jul 26, 2018 by Jean D

Thank you so much for sharing your experience with us. As you know service is the only product that we sell here at the Hilton Garden Inn. It was a pleasure to have you over, Hoping to see you soon again, Kind regards

4 out of 5
The location was excellent. The staff were really nice, the room were nice and clean.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Margaux Boucher, Guest relations

Dear anonymous guest, We thank you for this review in regards of your recent stay among us. We are glad to know that you enjoyed and that our staff took good care of you. Warmest regards,

1 out of 5
There was nothing unique about this property, no extra efforts were made on the part of the staff. At check in the manager took over the computer for another client while I was made to wait. Breakfast at the hotel restaurant was terrible, from the service to the food. The whole experience was such that I will not stay at this hotel again and will not recommend it to others.

Posted by on Apr 23, 2019

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About the Hilton Garden Inn Montréal Centre-ville

Location 380 Sherbrooke St. West, Montreal, QC H3A 0B1

Property Features

As a guest of Hilton Garden Inn Montréal Centre-ville, you'll find an indoor pool, a spa tub, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite business center. The business-friendly Hilton Garden Inn Montréal Centre-ville also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3.5-star Montreal hotel is smoke free.

  • 1 building
  • 221 guestrooms or units
  • 11 levels
  • Built in 2008
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Pierre Elliott Trudeau Intl. Airport (YUL) (19.3 km / 12 mi)
  • Train station: Montreal Central Station (1.4 km / 0.9 mi)
  • Metro station: Place des Arts Station (0.4 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Montréal Centre-ville offers 221 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Montreal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 9:00 AM.

Circos (Cafe-Resto-Bar) - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property Registry Number - 222171
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 18.95 per person (approximately)
  • Self parking fee: CAD 29 per day (in/out privileges)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Centre-ville
  • Hilton Garden Inn Montréal
  • Hilton Garden Inn Montréal Centre-ville
  • Hilton Garden Inn Montréal Centre-ville Hotel
  • Hilton Garden Inn Montreal Centre-Ville Hotel Montreal
  • Hilton Garden Inn Montréal Centre ville
  • Hilton Garden Inn Montréal Centre-ville Montreal
  • Montreal Hilton
  • Hilton Montreal Ville Montreal
  • Hilton Garden Inn Montréal Centre-ville Hotel
  • Hilton Garden Inn Montréal Centre-ville Montreal
  • Hilton Garden Inn Montréal Centre-ville Hotel Montreal

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.