"What I didn’t like Was when I questioned the Clerk at the Front desk upon check-in, why the room was $89 & not $68 like advertised. He asked us to pro ... " More
Heart of Montreal
Within a 10-minute walk of this Ville-Marie hotel, you'll find Sainte-Catherine Street and The Underground City. Notre Dame Basilica and Complexe Desjardins are also within half a mile (1 km).
Business services
A 24-hour fitness center, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Business travelers can take advantage of the 24-hour business center.
Free WiFi, kitchenettes
The 161 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and LCD TVs with cable channels. Pillowtop beds, coffee/tea makers, and free newspapers are also available.
Dec 18, 2019 by Minh N. - FOM
Dear guest, The rate that you booked was 89$ CAD and the rate you show us was $68 USD. We explained it to you but you refused to listen. Thanks,
Nov 26, 2019 by Minh N. - FOM
Dear guest, Thank you for your feedback. Best regards,
Jul 8, 2019 by Minh N. - FOM
Dear Brian, Thank you for your feedback. As we were having a issue with our system, our hotel was overbook and we had to find you a room at the hotel next to us. We are sorry about this situation out of our will. Best regards,
Jun 20, 2019 by Minh N. - FOM
Dear guest, Thank you for rating us 4 out of 5. Best regards,
May 13, 2019 by Christopher - Front Desk Supervisor
Dear Ray, Thank you for your review and rating us 4 out of 5. We do apologise about the parking situation at the moment. Best regards,
Dec 11, 2018 by Minh N.
Dear guest, Thank you for your recent visit at Hotel Faubourg Montreal. We are happy to note that you liked our location and friendly staff. Have you contacted our staff to verify and fix the shower? Thank you,
Aug 1, 2018 by Minh N. - Front Office Manager
Dear guest, Thank you so much for your kind review. We are happy to read that you enjoyed our location in downtown Montreal and the cleanliness. We are sorry to hear that the complimentary breakfast did not meet your expectation. Best regards,
Jan 14, 2019 by Minh N.
Dear guest, Thank you for rating us a 5 out of 5. Best regards
Dec 31, 2018 by Minh N.
Dear guest, Thank you for rating us a 4 out of 5. Please share the details of your stay with our team and we will enforce with the housekeeping. Best regards
Jan 14, 2020 by Barbara
Bonjour, Nous vous remercions de votre bon commentaire par rapport à votre récent séjour parmis nous. Notre personnel est dévoué à offrir une expérience à tous nos clients. Merci!
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Faubourg Montreal Downtown Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Montreal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Limited onsite parking
Hotel Faubourg Montreal Downtown Hotel offers 161 air-conditioned accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization of CAD 50 within 24 hours of booking.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking. Cash is not accepted.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.