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4.1 out of 5

"Very clean on the outside very clean in the inside parking free and very close " More

By a verified traveler on Wed 03 Feb 2021

Hotel Description

3.5-star hotel near Cherry Hill Mall

In shopping district

Within 6 miles (10 km) of this hotel, you'll find Adventure Aquarium and BB&T Pavilion. Also within 9 miles (15 km) are Pennsylvania Convention Center and Liberty Bell Center.

Business services

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the seasonal outdoor pool and perks like free self parking.

Free WiFi, refrigerators

In addition to flat-screen TVs with cable channels, the 400 guestrooms offer free WiFi and refrigerators. Other amenities include room service, free weekday newspapers, and video-game consoles. Weekly housekeeping is available.

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking, View (Overlooking View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, View (Overlooking View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Crowne Plaza Philadelphia Cherry Hill ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Philadelphia Cherry Hill

Everyone (14) Couples (1) Family (1)
4 out of 5
Very clean on the outside very clean in the inside parking free and very close

Posted by on Feb 3, 2021

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5 out of 5

Posted by on Jan 30, 2021

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5 out of 5

Posted by on Dec 22, 2020

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4 out of 5

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 24, 2020 by Crowne Plaza Philadelphia Cherry Hill

Thank you for sharing your feedback. It was a pleasure hosting you and we look forward to another great stay with us in the future.

1 out of 5
Location good Resturant and lounge provided high quality and affordable food

Posted by , from West Palm Beach FL on Nov 22, 2019

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4 out of 5

Posted by on Aug 3, 2019

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5 out of 5

Posted by on Apr 6, 2019

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5 out of 5
Very satisfied overall with entire experience and the location of the hotel.

Posted by on Feb 3, 2019

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5 out of 5

Posted by on Jan 27, 2019

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3 out of 5
Shower mechanism was hard to work. Restaurant was noisy, making a leisurely breakfast impossible. Perhaps groups should be given one section of the space, and couples other (the members of a wedding surrounded us at different tables, and while their joy was lovely to see, it really did make conversation at our table impossible)

Posted by on Dec 30, 2018

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About the Crowne Plaza Philadelphia Cherry Hill

Location 2349 Marlton Pike W, Cherry Hill, NJ 08002

Renovations + Closures

The following facilities or services will be unavailable from July 2 2020 to March 31 2021 (dates subject to change):

  • Daily housekeeping
  • Fitness facilities
  • Swimming pool

Property Features

Crowne Plaza Philadelphia Cherry Hill offers its guests a 24-hour fitness center and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 42000 square feet (3780 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Philadelphia Cherry Hill. Self parking is free. This 3.5-star Cherry Hill hotel is smoke free.

  • 400 guestrooms or units
  • 14 levels
  • 42000 sq ft of conference space
  • 3780 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Philadelphia International Airport (PHL) (24.8 km / 15.4 mi)
  • Train station: Cherry Hill Station (1.3 km / 0.8 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Philadelphia Cherry Hill offers 400 air-conditioned accommodations with video-game consoles and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (weekly)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Crowne Plaza Philadelphia Cherry Hill has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available through room service. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.00 and USD 14.00 per person (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cherry Hill Crowne Plaza
  • Cherry Hill Philadelphia
  • Crowne Plaza Cherry Hill
  • Crowne Plaza Cherry Hill Philadelphia
  • Crowne Plaza Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Hotel Cherry Hill
  • Philadelphia Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill Hotel
  • Crowne Plaza Philadelphia Cherry Hill Hotel
  • Crowne Plaza Philadelphia Cherry Hill Cherry Hill
  • Crowne Plaza Philadelphia Cherry Hill Hotel Cherry Hill

You should know

  • The seasonal pool will open in September and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.