"Sink was plugged, remote didn’t work, either did the next one they brought. " More
In historical district
You'll find Mercy Medical Center Mt. Shasta and Cascade Range within 2 miles (3 km) of this hotel. Mount Shasta City Park and Gateway Trailhead are also within 3 miles (5 km).
Multiple dining options
This smoke-free hotel includes 2 restaurants, an indoor pool, and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.
Free WiFi, comfy beds
Featuring conveniences like refrigerators and microwaves, the 98 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Pillowtop beds, coffee/tea makers, and free local calls are also available.
Aug 26, 2020 by -The Treehouse Team
We apologize that we did not exceed our high service standards during your stay.
Jul 11, 2020 by The Treehouse team
Thank you for your review. I am sorry you had some issues. I hope you will give us another chance to make your experience better next time.
Dec 19, 2019 by The Treehouse Team
Thank you for your great review. We look forward to seeing you again.
Nov 8, 2019 by The treehouse team
Thank you for your great review.
Aug 26, 2019 by Treehouse staff
Thank you for your wonderful review; we hope to see you again soon!
Aug 13, 2019 by Treehouse staff
Thank you for your review! We are looking forward to your next visit.
Jun 9, 2019 by Tree house staff
Hello, Thank you for your feedback. We are looking forward to welcoming you back again soon.
May 15, 2019 by Tree house staff
Hello, Thank you for your feedback. We are looking forward to welcoming you back again soon.
Jan 28, 2019 by Treehouse staff
Thanks for staying with us. We appreciate your feedback!
Jan 22, 2019 by Treehouse staff
Thank you for the wonderful review! Hope to see you again soon.
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Plus Tree House offers its guests an indoor pool, a spa tub, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 1500 square feet (139 square meters) and includes conference space. The business-friendly Best Western Plus Tree House also features a terrace, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This Mount Shasta hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , RV, bus, truck parking
Best Western Plus Tree House offers 98 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Tree House Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Cooper's Bar & Grill - Overlooking the pool, this restaurant specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Please note for guests booked in a breakfast-inclusive rate category breakfast is offered for up to 2 guests. Breakfast is available for a surcharge for additional guests.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.