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4.0 out of 5

"Just another overpriced facility. " More

By a verified traveler on Sat 02 Apr 2022

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Hotel Description

Mount Sterling guestrooms with free WiFi

In Mount Sterling

You'll be within half a mile (1 km) of CHI Saint Joseph Health - Saint Joseph Mount Sterling and 16 miles (25 km) of Lykins Park. Bluegrass Heritage Museum and Community Park are within 16 miles (25 km).

Free perks

This hotel features an indoor pool and a spa tub. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$72* Per night/room Sep 5 - Sep 6

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Inn and Suites ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn and Suites

Everyone (3) Couples (2) Family (3)
3 out of 5
Just another overpriced facility.

Posted by on Apr 2, 2022

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4 out of 5
Room was clean. Staff Friendly. Breakfast could be improved upon. Sweet rolls were hard.

Posted by on Dec 10, 2021

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Comment from Hotel Management

Dec 13, 2021 by GM

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Hotel Staff General Manager

5 out of 5
Very close to restaurants and stores

Posted by on Oct 26, 2021

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Comment from Hotel Management

Oct 26, 2021 by GM

Jennifer, We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Hotel Staff

2 out of 5
They posted with breakfast. There were frozen breakfast burritos and a microwave and a coffee maker… that is not a hot breakfast… no juice no eggs no meat… I have stayed at many other Comfort Inns and was very pleased. This one had weeds above my knee in the parking lot… the pool was not functional and grossly green…

Posted by on Jul 22, 2021

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2 out of 5
Very noisy from outside the hotel to in the hallways. Doors didn’t want to shut like they should, looked like latches had been jimmied. TV didn’t work right. Air conditioning in the room wouldn’t work no matter how much I tried. Elevator always seemed to close on us as we walked in to it. Definitely my worst hotel experience in a long time.

Posted by on May 2, 2021

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4 out of 5
It was very convenient to where we were visiting. The room was clean and comfortable. Unfortunately, the pool was out of order during our stay.

Posted by on Sep 30, 2019

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3 out of 5

About 40 minutes from Red River Gourge

Pros: Good breakfast .open till 11:00.
Cons: Maps of area and things to do would have helped.
Location: Cattleman resturaunt next door decent food
Clean room needed some maintanace,Air Conditioner and Heater, shower handle but once reported it was fixed that day.

Posted by on Nov 12, 2016

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Comment from Hotel Management

Nov 14, 2016 by General Manager

Dear Valued Guest, Thank you so much for choosing to stay with us and for sharing your experience with other potential guests. We greatly value your business and your feedback as it helps us to improve our service. Our staff members enjoy taking care of our guests and have maps of the area as well as a list of "things to do" while in town. I'm terribly sorry if they weren't proactive in providing you with these during your stay. I would also like to apologize for any issues with your A/C and I'm happy to hear that it was fixed the same day you requested. Once again, we thank you for your business and would love to have another chance to provide you with an even better experience next time. We hope to see you again soon! Sincerely, Mike N. General Manager

5 out of 5

Well worth the stay

We were visiting in Lexington during the Breeder Cup horse race. This was as close as we could get (30 min away). But well worth it. The price was great the room was very clean, the staff was friendly. Breakfast was very great. Would stay again.

Posted by on Nov 1, 2015

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5 out of 5

Hotel Staff = AMAZING

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
I can't stand writing anything negative about this hotel because the staff were so kind to me. Wow, I was treated like royalty. The hotel needs some repairs done and it looks like they are working on it. That's all the negative I can write. ;) Sarah

Posted by on Nov 15, 2011

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5 out of 5

STAY AGAIN

Very nice, bed was very comfortable and will stay again.

Posted by on May 18, 2009

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Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Comfort Inn and Suites offers its guests an indoor pool and a spa tub. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Comfort Inn and Suites also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Mount Sterling hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn and Suites offers 60 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fairfield Inn Marriott Lexington/Mount
  • Fairfield Inn Marriott Lexington/Mount Hotel Sterling
  • Fairfield Inn Marriott Lexington/Mount Sterling
  • Inn Mt Sterling
  • Comfort Inn Hotel Mount Sterling
  • Comfort Inn Mount Sterling
  • Comfort Inn and Suites Hotel
  • Comfort Inn and Suites Mount Sterling
  • Comfort Inn and Suites Hotel Mount Sterling

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.