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"Stayed 3 nights while at a convention in the Palo Alto area, the room was clean and comfortable.  Only complaint would be that the free breakfast lack ... " More

By ericNdfw, from Fort Worth, TX on Tue 29 Oct 2013

Hotel Description

Motel near Computer History Museum in Mountain View

City center stay

Your stay at this North Los Altos motel places you within 3 miles (5 km) of Computer History Museum and Googleplex. San Antonio Shopping Center and Rengstorff Park are also within 2 miles (3 km).

Free perks

This motel features a fitness center and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 71 guestrooms also have free WiFi and TVs. Coffee/tea makers, free newspapers, and free local calls are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$108* Per night/room Nov 8 - Nov 9

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Mountain View Inn ratings based on 11 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain View Inn

Family (1)
4 out of 5
The Inn was clean, had a good location (for us), and was reasonable in price.

Posted by on Apr 13, 2019

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4 out of 5

Clean, comfortable room, convenient location

Stayed 3 nights while at a convention in the Palo Alto area, the room was clean and comfortable.  Only complaint would be that the free breakfast lacked variety.

Posted by , from Fort Worth, TX on Oct 29, 2013

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1 out of 5

Would not stay again

Room wasn't ready.  Staff was not friendly.  Mattress was incredibly soft and carpet stained.  Not a very clean room at all.

Posted by , from Modesto, CA on Jul 31, 2013

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4 out of 5

I would stay here gain

Pros: Free breakfast, Close restaurants, Free Internet
The daytime staff was great, the nighttime staff not so great could not answer a simple question about the TV service and responded as if we inconvienenced her shame because the rest of out experience was great.

Posted by , from Ferndale, WA, USA on Jul 25, 2012

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3 out of 5

Clean room & staff was nice

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Room was clean, staff was nice and enjoyed the breakfast

Posted by on Jun 18, 2011

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5 out of 5

Great place. Close to everything we wanted to do.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Very comfortable, clean and affordable. Helpful staff. Good breakfast each morning.

Posted by , from Michigan on Feb 7, 2011

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5 out of 5

Great Customer Service

I think this is a very good hotel. I came to attend a Conference at Stanford University and this hotel was exactly what I needed. It's very close to this university. Rooms are very clean and nice (for the price they charged me I wasn't sure what to expect). The front desk people at this hotel are very friendly and they'd do whatever is needed to make your stay as pleasant as possible. Good job!

Posted by on Mar 15, 2010

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5 out of 5

Great Value!!!

carpets in room need to be cleaned, suite was very nice, breakfast was good, very friendly staff, wish it was easier to get to the 3rd floor then using the stairs,\noverall are stay was great. thanks! wish i would of found you earlier, been coming to palo alto every 2 weeks for 4 months due to my son being in the TBI unit at the VA hosipital (injured in Afghanstan War) Great Value. very relaxing.\nsylvia

Posted by on Apr 11, 2008

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1 out of 5

DO NOT STAY HERE!!!

On this vacation we traveled many miles throughout the Southwest and stayed in many hotels. We stayed in other brand hotels along with Best Western and without question this was the worst night stay. \n\nHere are a few of the issues we encountered:\n1)\tThe wrong room configuration was given to us, we reserved a room with two Queen beds. Upon check-in a King bed room was presented to us. This reservation was made two months in advance. \n\n2)\tUpon clarification of the reservation, the desk clerk (she was very helpful and accommodating) gave us two rooms with King Beds. \n\n3)\tOne room was unclean and the toilet seat had old urine stains. Furthermore, the sleep sofa when open had a dead roach on the bedding.\n\n4)\tThe room was swapped for us and the next room?s air conditioner changed to heat in the middle of the night.\n\nIn our opinion this hotel was not up to the Best Western standards, as my granddaughter named it ?Worst Western?.

Posted by on Aug 19, 2007

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5 out of 5

unexpected stay

my dad was in standford hospital and we had to come up for the week-end, we expected a smelly hotel at a high rate. BIG surprise this is the most cleanest and nicest place we have ever stayed. rate was good also. Thank You again.

Posted by on Dec 8, 2006

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Property Features

As a guest of Mountain View Inn, you'll find a seasonal outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served. The business-friendly Mountain View Inn also features multilingual staff, coffee/tea in a common area, and concierge services. Self parking is free.

  • 71 guestrooms or units
  • 3 levels
  • 2 buildings
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (20.2 km / 12.5 mi)
  • Train station: Palo Alto Station (7.5 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Mountain View Inn offers 71 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Mountain View motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 5:30 AM
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed

Hotel Names

  • Best Western Inn Mountain View
  • Best Western Mountain View
  • Best Western Mountain View Inn
  • Best Western Plus Mountain View
  • Best Western Plus Mountain View Inn
  • Mountain View Best Western
  • Best Western Plus Mountain View Hotel Mountain View
  • Mountain View Inn Motel
  • Mountain View Inn Mountain View
  • Mountain View Inn Motel Mountain View

You should know

  • The seasonal pool will open in April and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.