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"Convenient location to Ball State University. Probably could use a little updating. " More

By a verified traveler on Mon 11 Apr 2022

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Hotel Description

Hotel near Ball State University in Muncie

Heart of Muncie

Stay at this Muncie hotel and you'll be within 2 miles (3 km) of Ball State University and 6 miles (10 km) of Horizon Convention Center.

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like full breakfast and free self parking.

Two Queen Beds, Non-Smoking, Accessible (Mobile Hearing Accessories)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$111* Per night/room Aug 28 - Aug 29

One king bed non smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hampton Inn & Suites Muncie ratings based on 11 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn & Suites Muncie

Everyone (6) Couples (1) Business (1) Family (4)
4 out of 5
Convenient location to Ball State University. Probably could use a little updating.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 19, 2022 by -The Hampton team

Thank you for taking the time to leave us a rate and review! We are so close to ball state that you can see the stadium from our top floor! We are also expecting a big remodel this fall and we can't wait for you to come back and see!

2 out of 5
The pool was out of order. They failed to provide the basics for the free breakfast.

Posted by on Aug 10, 2021

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Comment from Hotel Management

Sep 8, 2021 by Jarod

Thank you for the feedback. We will review our breakfast and compare to the current brand standards set forth by Hilton.

3 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Aug 4, 2021 by Jarod

Thank you so much for taking the time to leave us this review. Thanks for your feedback!

4 out of 5
Friendly staff, clean room

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 1, 2021 by Jarod

Thank you so much for the feedback and great review. We hope to have the opportunity to have you stay with us again.

2 out of 5
The staff was very friendly. The pool was closed which was the main reason we chose this hotel for our 2 kids. Our first room was dirty, hairs in tub, sprinkler head falling out above bed, floors were not cleaned and walls were filthy! The room they moved us to had hairs in the tub the floor was not clean and dust everywhere on lamps and clock. Chair was all stained up. It was not a good experience.

Posted by on Jan 20, 2021

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Comment from Hotel Management

Jan 26, 2021 by Mason

Thank you for your review of your stay at our hotel, Hampton Inn & Suites of Muncie. We appreciate all guest comments as they are one of our best tools for maintaining our high standards of guest comfort and satisfaction. I am so sorry to hear you were not satisfied with your stay. We want you to be a happy guest, and we will follow up with our team to make sure all of the problems you mentioned are rectified! Once again, thank you for staying with us, and we look forward to our next opportunity to serve you as our guest in the future.

5 out of 5
It was the NICEST room my wife and I have stayed in. No gaps in the trim work or tile.

Posted by , from DeMotte on Feb 29, 2020

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4 out of 5

Posted by on Dec 22, 2019

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Comment from Hotel Management

Dec 23, 2019 by Jarod

Thank you for the feedback. We hope to have the opportunity for you stay with us again should your travels bring you to the Muncie area.

5 out of 5
Very nice . greeted with a smile. Was given top notch service.

Posted by on Dec 21, 2018

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4 out of 5

Great place to stay if you are ever in Muncie

This hotel is very nice. The staff were kind and responsive to my needs. The room itself was clean and very spacious, as was the bathroom. There are plenty of outlets and I was able to adjust the temperature to my preference. The view from my room was not great--just an open, snowy field--but I didn't spend much time sitting in the room looking out the window, so no big deal! The complimentary breakfast was delicious and filling, and coffee was readily available throughout the day and evening. The parking lot could have been cleared/salted a bit better, as I came in the winter and it had snowed lightly earlier that day, and I had no trouble on the roads but had to tread carefully in my rental car when parking and going in/out. At least there is plenty of room and no charge for parking. The only thing I really didn't like was that I came back to my room on the second day and found a note stuck in my door, stating that the hotel staff will enter your room after 48 hours regardless of a "Do Not Disturb" sign to "ensure the safety of our residents." I always leave the DND sign up when staying in a hotel out of concern for the safety and security of my possessions, and was a bit put off by this policy, as I have never heard of another hotel doing this. I can understand the logic, but I was annoyed by this notice. Overall, though, this is a lovely hotel that I would recommend to fellow travelers.

Posted by on Dec 21, 2016

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5 out of 5
Very clean, uncluttered. Staff was prompt and courteous. Rooms large with all the necessities. Would glade stay there again.

Posted by on Aug 18, 2015

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About the Hampton Inn & Suites Muncie

Location 4220 W Bethel Ave, Muncie, IN 47304

Property Features

Hampton Inn & Suites Muncie offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 864 square feet (80 square meters). The business-friendly Hampton Inn & Suites Muncie also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Muncie hotel is smoke free.

  • 1 building
  • 88 guestrooms or units
  • 4 levels
  • 864 sq ft of conference space
  • 80 sq m of conference space
  • Built in 2008
  • Full breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hampton Inn & Suites Muncie offers 88 accommodations with safes and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers. This Muncie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Guests are served free full breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.