Aparthotel HSM Lago Park

3.0 star property
Family-friendly 3-star aparthotel near Playa de Muro

Choose dates to view prices

Photo gallery for Aparthotel HSM Lago Park

Porch
Property entrance
Premium Apartment, 1 Bedroom, Balcony | Free WiFi, bed sheets
Premium Apartment, 1 Bedroom, Balcony | Living area | TV, table tennis
Premium Apartment, 1 Bedroom, Balcony | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Reviews
8.0

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle Yola s/n, Playa de Muro, Muro, Mallorca, 7458
  • Popular LocationPlaya de Muro5 min walk
  • Popular LocationAlcúdia Beach20 min walk
  • Popular LocationAlcúdia Port6 min drive
  • AirportPalma de Mallorca (PMI)47 min drive

Room options

Premium Studio, Balcony

  • 161 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Sofa Beds

Premium Apartment, 1 Bedroom, Balcony

8.6/10 Excellent
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the neighborhood

Muro

Seaside stay .With a stay at this well-placed aparthotel, you'll be half a mile (1 km) from Playa de Muro and within 2 miles (3 km) of Alcúdia Beach. Also, Platja dels Francesos is within half a mile (1 km) and Cova de Sant Martí is within 2 miles (3 km).

What's nearby

  • Playa de Muro - 5 min walk
  • Alcúdia Beach - 20 min walk
  • Albufera Natural Park - 3 min drive
  • Hidropark - 5 min drive
  • Alcúdia Port - 6 min drive

Getting around

  • Sa Pobla Station - 11 min drive
  • Palma de Mallorca Airport (PMI) - 48 min drive

Restaurants

  • Bellevue - 4 min drive
  • Joker's Irish Pub - 4 min drive
  • Smith's Cafe-Bar-Restaurant - 3 min walk
  • Pizzeria Roma Steak House - 3 min drive
  • S'àmfora - 3 min drive

About this property

Entire place

Aparthotel HSM Lago Park

Family-friendly 3-star aparthotel near Playa de Muro
Aparthotel HSM Lago Park offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A nightclub, a terrace, and a complimentary children's club are also featured at the family-friendly Aparthotel HSM Lago Park.

This 3-star Muro aparthotel is smoke free.

  • 135 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1994
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Aparthotel HSM Lago Park offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Muro aparthotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is provided on a limited basis.

Languages

English, French, German, Lithuanian, Polish, Russian, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach umbrellas

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Car rental

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Restaurante Buffet
  • Snack-Bar Pool Bar

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Shower only
  • Towels provided

Entertainment

  • Nightclub
  • TV with cable channels

Outdoor areas

  • Balcony
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Housekeeping (limited availability)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the sea

Things to do

  • Arcade/game room on site
  • Bicycle parking on site
  • Bicycle rentals on site
  • Bicycle storage on site
  • Billiards/pool table on site
  • Children's pool on site
  • Free children's club on site
  • Free supervised activities for children on site
  • Gym on site
  • Table tennis on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 135 units
  • 2 buildings
  • 4 floors
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Built in 1994

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
  • In-room safe fee: EUR 30 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Apartamentos HSM Lago Park
Apartamentos HSM Lago Park Alcudia
Apartamentos HSM Lago Park Aparthotel
Apartamentos HSM Lago Park Aparthotel Alcudia
Apartamentos Hsm Lago Park Hotel Playa De Muro
Apartamentos HSM Lago Park Aparthotel Muro
Apartamentos HSM Lago Park Muro
Apartamentos HSM go Park
Apartamentos HSM Lago Park
Aparthotel HSM Lago Park Muro
Aparthotel HSM Lago Park Aparthotel
Aparthotel HSM Lago Park Aparthotel Muro

Frequently asked questions

How close is Aparthotel HSM Lago Park to the airport?

Aparthotel HSM Lago Park is 39 mi (48-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Aparthotel HSM Lago Park have an airport shuttle?

Aparthotel HSM Lago Park offers an airport shuttle.

How close is Aparthotel HSM Lago Park to the beach?

This aparthotel is a short 5-minute walk from Playa de Muro and 6-minute walk from Platja dels Francesos. Don't forget your sunscreen!

Does Aparthotel HSM Lago Park offer free breakfast?

Free breakfast isn’t provided at Aparthotel HSM Lago Park, but buffet breakfast is offered for a fee of EUR 13 for adults and EUR 6.50 for children.

Is there a casino at Aparthotel HSM Lago Park?

No, there is no casino at this aparthotel.

What time is check-in at Aparthotel HSM Lago Park?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Aparthotel HSM Lago Park?

Free parking is not available at this aparthotel.

Does Aparthotel HSM Lago Park have a pool?

Aparthotel HSM Lago Park features a seasonal outdoor pool and a children's pool. Pool access starts at 9:00 AM.

Does Aparthotel HSM Lago Park have a restaurant?

Yes, there is a restaurant on site.

Does Aparthotel HSM Lago Park have a spa?

There are no spa services available at this aparthotel.

How close is Aparthotel HSM Lago Park to downtown Muro?

Aparthotel HSM Lago Park is 6.4 mi away from Muro.

Aparthotel HSM Lago Park Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 73 out of 249 reviews" "
Rating 8 - Good. 118 out of 249 reviews" "
Rating 6 - Okay. 47 out of 249 reviews" "
Rating 4 - Poor. 6 out of 249 reviews" "
Rating 2 - Terrible. 5 out of 249 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

alex

Liked: Cleanliness
Very clean and staff were friendly we’re coming back next year
Stayed 10 nights in Oct 2023

8/10 Good

Amber

Liked: Property conditions & facilities
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Stayed 5 nights in Oct 2023

10/10 Excellent

HALYNA

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
very good
Stayed 13 nights in Aug 2023

6/10 Okay

Rebecca

Traveled with family and small children
Disliked: Property conditions & facilities
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Stayed 7 nights in Jul 2023

8/10 Good

Robin

Stayed 11 nights in Jun 2023

10/10 Excellent

Ruslan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Stayed 8 nights in May 2023

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
Stayed 4 nights in Apr 2023

10/10 Excellent

Kate

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Stayed 13 nights in Sep 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 5 nights in Apr 2022

8/10 Good

Deepak, North York

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are nice with kitchenette & balcony. The staff is very helpful and responsive. The hotel is well located with a nice pool, bar and restaurant. However, the property just opened after being closed for 2 years due to Covid. So lot of issues with door keys, tv and appliances in the room. They were fixed promptly but these items should have been inspected and fixed prior to hotel’s re-opening rather than inconveniencing guests during their stay. Except for that, it’s a very nice place to stay..
Stayed 7 nights in Mar 2022