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"Everything was cleaned from the room to the pool/hot tub great staff they made sure we was comfortable very friendly during check in " More

By a verified traveler on Mon 16 Mar 2020

Hotel Description

Hotel near Grand Haven Beach in Grand Haven

In Grand Haven

You'll find Grand Haven Beach and Grand Haven State Park within 2 miles (3 km) of this hotel. Also within 9 miles (15 km) are Hoffmaster State Park and Kirk Park.

Business services

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a computer station are also offered.

Sofa beds, LED TVs

Featuring conveniences like sofa beds and refrigerators, the 104 guestrooms also offer microwaves and LED TVs with cable channels. Other amenities include coffee/tea makers, free long-distance calls, and free local calls. Housekeeping is available on request.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Apr 21 - Apr 22

Standard Room, 1 King Bed, Kitchenette, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Beacon Inn ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Beacon Inn

Everyone (6) Couples (1) Family (8)
5 out of 5
Everything was cleaned from the room to the pool/hot tub great staff they made sure we was comfortable very friendly during check in

Posted by , from Muskegon on Mar 16, 2020

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Comment from Hotel Management

Mar 18, 2020 by Manager

Thank you for your review! We're so happy you enjoyed your stay with us. Also, thank you for mentioning our cleanliness. We strive to ensure every guest has a clean, comfortable stay. We look forward to welcoming you again soon!

5 out of 5
Room was neat, quiet, clean, and the heating unit was quiet and efficient. My only complaint is the bathroom needs a night light.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 17, 2019 by TX

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

5 out of 5
It was so clean, the lobby was so welcoming, inviting and modern Our room was beautiful and staff was very accommodating

Posted by on Oct 28, 2019

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Comment from Hotel Management

Oct 28, 2019 by Manager

Thank you for your review! We're so happy you enjoyed your stay with us. Thank you also for mentioning how much you liked the lobby and rooms! I'll also make sure my staff sees your comments about the cleanliness and accommodating attitude! We look forward to seeing you again soon!

5 out of 5

Posted by on Oct 11, 2019

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Comment from Hotel Management

Oct 12, 2019 by Manager

Thank you for your rating! We're so pleased that you enjoyed your stay with us! We look forward to welcoming you again soon!

5 out of 5

Posted by on Oct 7, 2019

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Comment from Hotel Management

Oct 8, 2019 by Manager

Thank you for your rating! We're happy you enjoyed your stay with us! We look forward to welcoming you again soon!

3 out of 5
Pros: Clean hotel, comfortable beds, pool, friendly staff, patio area on the courtyard Cons: Listing was misleading (thought we would have access to a pull out couch) and there are no roll away beds, was told the pool is open until 11 pm (which is also indicated on a sign for the pool) but was unable to access after 10 pm but before 11 pm Overall, the facilities are nice enough but there were too many inconsistencies in the amenities we understood to be included with our room rate.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 24, 2019 by Manager

Thank you for your review! We're sorry you found Expedia's site for our hotel inconsistent. We do our best to ensure their information is correct, but we do not have control over what they put about us on their site. They say they pull from our site, but there are definite inconsistencies. We'd love to have you visit our site to ensure you have the exact amenities you want. We hope to see you again soon!

4 out of 5

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by Manager

Thank you for your rating! We're so pleased you enjoyed your stay with us. We look forward to welcoming you again soon!

5 out of 5
Our room was clean, beds were comfortable and breakfast was nice. I would stay here again.

Posted by on Aug 17, 2019

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Comment from Hotel Management

Aug 20, 2019 by Manager

Thank you for your review! We appreciate you mentioning the cleanliness and comfort! We look forward to seeing you again soon!

4 out of 5
The hotel was nice and clean. the only complaint I would have is the rooms walls seam to be thin and we could hear the people upstairs they sounded like elephants walking. you could also hear everyone shower running.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Manager

Thank you for your review! We appreciate your feedback about the sounds you could hear. It's important to us to hear both what we're doing right and where we could improve so we can continue to be as great as possible. We look forward to welcoming you again soon!

3 out of 5
Over priced, a little difficult to find. Staff was excellent, friendly. Could see light coming under the door seal, bathroom needed some detailing as trim didn't fit and caulk was used to hide gaps.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 13, 2019 by Manager

Thank you for your review! We appreciate you telling us both what you liked and didn't like about our property so we are aware of where we need to improve. We look forward to welcoming you again soon!

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Beacon Inn offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Best Western Beacon Inn also features a terrace, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Grand Haven hotel is smoke free.

  • 104 guestrooms or units
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Front desk (24 hours)
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Muskegon, MI (MKG-Muskegon County) (16.3 km / 10.1 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Beacon Inn offers 104 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. 40-inch LED televisions come with premium cable channels. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

  • Pull-out sofa bed
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beacon Best Western
  • Best Western Beacon
  • Best Western Beacon Grand Haven
  • Best Western Beacon Inn
  • Best Western Beacon Inn Grand Haven
  • Best Western Beacon Hotel Grand Haven
  • Best Western Grand Haven
  • Grand Haven Best Western
  • Best Western Beacon Inn Hotel
  • Best Western Beacon Inn Grand Haven
  • Best Western Beacon Inn Hotel Grand Haven

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.