Skip to main content
Beginning of main content

Enter dates to see availability

4.3 out of 5

"Great Location. No issues with service due to COVID-19 " More

By a verified traveler on Sun 19 Jul 2020

Hotel Description

3-star Victorian hotel near Lakeshore Convention Center

In entertainment district

Your stay at this Muskegon hotel places you within a 10-minute walk of Lakeshore Convention Center and Frauenthal Center for the Performing Arts. Also, Muskegon Museum of Art is within half a mile (1 km) and Hackley and Hume Historic Site is within 2 miles (3 km).

Marina, indoor pool

A marina, 2 restaurants, and 2 spa tubs are all featured at this Victorian hotel. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 2 beach bars and enjoy perks like free self parking.

Free WiFi, kitchenettes

The 140 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and flat-screen TVs with satellite channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Apr 25 - Apr 26

Standard Room, Multiple Beds Smoking policy Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Shoreline Inn & Conference C, Ascend Hotel Collection ratings based on 21 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Shoreline Inn & Conference C, Ascend Hotel Collection

Everyone (7) Couples (2) Family (2)
1 out of 5
I would not stay here again. There r no amenities which they fail to tell u on the site.I was supposed to have a room with a king and queen bed,i got a room with king and full bed.the room i clicked on to reserve was a totally different room.i was not happy with this experience. I will not come here again and or use travelocity again

Posted by , from Muskegon mi on Jul 31, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 7, 2020 by Collette Taylor-AGM

Thank you for posting your review. We apologize that you had a less than enjoyable experience. Thank you again for sharing and we hope your next visit to Muskegon will be even more pleasant than the previous one.

5 out of 5
Great Location. No issues with service due to COVID-19

Posted by , from Detroit,MI on Jul 19, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 23, 2020 by Collette Taylor-AGM

Thank you for taking the time to post your review. We appreciate your feedback and I will share this with our team. We look forward to providing you the same pleasant accommodations and service the next time you are in town.

5 out of 5
Loved the property everything was close and on site.

Posted by on Dec 9, 2019

Was this review helpful to you?
5 out of 5
The Hotel and property were fabulous clean inviting the staff were more than accommodating.

Posted by on Oct 22, 2019

Was this review helpful to you?
5 out of 5
The room...i just wish it came with breafast...and add more pillows and grabet bag in tbe room....v But other than that i just love it will come back again and again thank you

Posted by on Mar 30, 2019

Was this review helpful to you?
5 out of 5

Posted by on Mar 3, 2019

Was this review helpful to you?
4 out of 5
Nice hotel close to family get together. Would stay again.

Posted by on Dec 23, 2018

Was this review helpful to you?
5 out of 5

Great hotel

Pros: Courteous and friendly staff, location
Cons: the outdoor pool could have been a bit cleaner- open bar by the pool would have been awesome as would convenience of towels outdoors.
Location: 15 minutes from my daughter's camp, right on the water
We stayed one night, was dropping my daughter off at Blue Lake Fine Arts Camp the next day. If we would have known how nice the hotel and pools were we would have come for an extra day or two. The staff could not have been nicer. Also recommend the outdoor restaurant on the marina. Will def be staying there next year.

Posted by , from OH on Jul 12, 2018

Was this review helpful to you?
5 out of 5

A 1 service.

Pros: I use to live in Muskegon, but I still found myself saying what a view.
Everytime a come home, I attempt to shop around for a low price place to stay. However over the years I have learned you get what you pay for. However, at Shoreline I received more, Staff was very helpful in late check-in to early morning breakfast. Staff was willing to show my son the birds outside, while the Mrs. and I fixed or plate. I know the prices go up in the summer and the weekends, but i still know where I'll be staying.

Posted by , from Florida on May 2, 2016

Was this review helpful to you?
4 out of 5

Nice place to Stay

Overall a good stay - Just there one night. I liked the views. It was right on the water. Will stay again.

Posted by on Dec 14, 2015

Was this review helpful to you?

About the Shoreline Inn & Conference C, Ascend Hotel Collection

Location 750 Terrace Point Blvd, Muskegon, MI 49440

Renovations + Closures

The following facilities or services will be unavailable from May 14 2020 to February 28 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Business center
  • Daily housekeeping
  • Dining venue(s)

The following facilities will be closed during the winter:

  • One of the swimming pools

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Shoreline Inn & Conference C, Ascend Hotel Collection offers its guests a marina, 2 spa tubs, an indoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A seasonal outdoor pool, barbecue grills, and a vending machine are also featured at the business-friendly Shoreline Inn & Conference C, Ascend Hotel Collection. Self parking is free. This Victorian Muskegon hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2001
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Gerald R. Ford International Airport (GRR) (86.9 km / 54 mi)
  • Parking: Free self parking

Room Amenities

Shoreline Inn & Conference C, Ascend Hotel Collection offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 27-inch flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Muskegon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The Lake House Waterfront - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

The Lake Effect Bistro - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sledding nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Snowshoeing nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom
  • Wheelchair accessible parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shoreline Hotel
  • Shoreline Inn Conference Center an Ascend Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Hotel
  • Shoreline Inn & Conference C, Ascend Hotel Collection Muskegon

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
url importing http://travel.travelocity.com/Muskegon-Hotels-Shoreline-Inn-&-Conference-C,-Ascend-Hotel-Collection.h1153072-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Muskegon-Hotels-Shoreline-Inn-&-Conference-C,-Ascend-Hotel-Collection.h1153072-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Muskegon-Hotels-Shoreline-Inn-&-Conference-C,-Ascend-Hotel-Collection.h1153072-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.