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"It seems as though they are trying to renovate / upgrade the property, but there was only 2 outlets in the living area and one outlet was for 4 item b ... " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

Hotel near Mystic Aquarium and Institute for Exploration in Mystic

In Mystic

You'll find Mystic Aquarium and Institute for Exploration and Mystic Seaport within 2 miles (3 km) of this hotel. Also, Mystic Seaport - The Museum of America and the Sea is within 2 miles (3 km) and Stonington Vineyard is within 6 miles (10 km).

Business services

This hotel features an indoor pool and a gym. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Enjoy the sauna and perks like free self parking.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Oct 10 - Oct 11

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Mystic River Hotel & Suites Near Casinos ratings based on 34 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Mystic River Hotel & Suites Near Casinos

Everyone (11) Couples (10) Family (9)
2 out of 5
The place was nasty , no cleaning , refrigerator door did not close due to lg. amount of ice built up in the freezer ,cold water faucet leaked all the time , splashed on floor so counter and floor needing wiping, pool was not circulating could not use, hallways never cleaned , stunk , construction going on dirt and dust everywhere, window opened 4 inches not ADA compliant,no screen in .window.I feel our money was wasted

Posted by on Jun 13, 2022

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4 out of 5

Posted by on May 2, 2022

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3 out of 5
It seems as though they are trying to renovate / upgrade the property, but there was only 2 outlets in the living area and one outlet was for 4 item but could only plug in 2 of them. The walls are paper thin you can hear everything! The bed was one step away from sleeping on the floor. I would not return.

Posted by on Apr 3, 2022

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4 out of 5
The room was very nice, the beds were super comfortable, best sleep ive had in a while. Loved the mirror in the bathroom, it's great for styling your hair, and doing your make up. The only negative i would give this place is the fact that they don't jave any rooms for smokers, other than that. I enjoyed my stay.

Posted by on Sep 19, 2021

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5 out of 5
It was a large hotel with a large pool. Actually I booked this location because when I was searching it had 4 out of 5 stars and a large pool. It was close to the aquarium and the museum. The staff was courtesy. The place itself was dated and needed some attention. Again to be. Clear the staff I encountered was very accommodating and courtesy. My family was fine with the place but I felt as if I should have found a more modern place. I would absolutely go to this one traveling alone.

Posted by on Aug 27, 2021

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1 out of 5
The boiler broke, the place was filthy. Staff was pleasant and helpful.

Posted by on Jul 24, 2021

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1 out of 5
No hot water! Carpets are old and moldy smelling. Room had bugs. This place should be closed down!!

Posted by on Jul 20, 2021

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1 out of 5
This place had dirty sheet and pillow cases still on both beds. They changed them but that’s not the point. Cheap if you don’t mind the filth one as of the place.

Posted by on Jul 1, 2021

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5 out of 5
Clean room and service was great staff was respectful.

Posted by on May 30, 2021

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1 out of 5
Hotel was run down, musty smell, old furniture, and exterior of hotel was horrific. Reminded me of the hotel in the Shining. Not even a dining table and chairs in our room. No ventilation in bathroom and saw a cockroach. Some wake up call, instead of calling via phone, they knock on your door, very disturbing. No landscapers or maintenance crew. A total disaster. Don’t book there especially don’t bring your children. Hope I don’t get COVID there. Glad to be in our own home.Really disgusting!!!

Posted by on Aug 19, 2020

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About the Mystic River Hotel & Suites Near Casinos

Location 9 Whitehall Avenue, Mystic, CT 06355

Property Features

Mystic River Hotel & Suites Near Casinos offers its guests an indoor pool, a sauna, and a fitness center. Public spaces have free WiFi. Event space at this hotel measures 2442 square feet (227 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Mystic River Hotel & Suites Near Casinos. Self parking is free. This Mystic hotel is smoke free.

  • 1 building
  • 147 guestrooms or units
  • 2 levels
  • 2442 sq ft of conference space
  • 227 sq m of conference space
  • Built in 1973
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Mystic Station (3.1 km / 1.9 mi)
  • Parking: Free self parking

Room Amenities

Mystic River Hotel & Suites Near Casinos offers 147 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 20.0 per night
  • Facilities fee: USD 25 per accommodation, per stay and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ramada Mystic Hotel
  • Mystic River & Suites Casinos
  • Mystic River Hotel & Suites Near Casinos Hotel
  • Mystic River Hotel & Suites Near Casinos Mystic
  • Mystic River Hotel & Suites Near Casinos Hotel Mystic

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.