"I don’t know why there was a full size refrigerator in the room. It looked out of place. The toilet didn’t completely flush and a bucket of water had ... " More
Close to airport
You'll find United States Coast Guard Academy and Connecticut College within 2 miles (3 km) of this hotel. Old Town Mill and Connecticut College Arboretum are also within 2 miles (3 km).
Free perks
The hotel's indoor pool, gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy a meal from the restaurant and perks like free buffet breakfast and free self parking.
Jan 16, 2024 by Guest Relations Specialist
Hi James,Thank you for sharing your feedback, and we sincerely apologize for the concerns you raised regarding the cleanliness of our property, especially in the public areas. Your comments are taken seriously, and we regret any discomfort you experienced.We will investigate and address these issues promptly to ensure improvements in our services. If there's anything else you'd like to share or if we can assist you further, please feel free to contact us directly. We appreciate your honesty and hope to have the opportunity to provide a better experience in the future.
Oct 23, 2023 by Guest Relations Specialist
Hi Brian,I'm sincerely sorry for the numerous issues you encountered during your stay. The lack of basic amenities, noise, and cleanliness concerns are unacceptable, and I apologize for any inconvenience and frustration this may have caused.I understand the importance of a comfortable and well-equipped stay, and your feedback highlights areas where we need to make immediate improvements.Regarding the breakfast situation, I'm sorry to hear that there were challenges with availability and cleanliness. This is not reflective of the standards we aim to uphold.Your satisfaction is important to us, and we want to address your concerns promptly.We appreciate your feedback and hope to have the opportunity to provide a vastly improved experience in the future.
Oct 17, 2023 by Guest Relations Specialist
HHi Ruth,Thank you for sharing your feedback about your recent stay with us. We appreciate your honest comments and are glad to hear that you found the shower to be good and the bed comfortable.We apologize for any confusion regarding the full-size refrigerator in your room. Your feedback about the toilet issue is also valuable, and we're sorry for any inconvenience caused. We will address these matters with our maintenance team to ensure a more consistent and comfortable experience for our guests.We appreciate your input and hope to have the opportunity to welcome you back for an improved stay in the future.
Oct 14, 2023 by Guest Relations Specialist
Hi FRANK,We're sorry to hear that your experience didn't meet your expectations. If you have any specific feedback or concerns you'd like to share, please feel free to let us know. Your input can help us improve our services.
Sep 14, 2023 by Guest Relations Specialist
Hi Earl,Thank you for your positive feedback. We're thrilled to see that you had an excellent experience with us.Our team takes great pride in providing top-notch service and experiences, and we're glad that your stay met your expectations. If you ever find yourself in the area again, we would be delighted to welcome you back for another outstanding stay.
Jun 12, 2023 by Guest Relations Specialist
Hi PATRICIA,Thank you for your positive feedback! We're delighted to hear that you had a good experience with our accommodations and that our staff provided friendly service. We strive to create a welcoming and comfortable environment for our guests, and it's always rewarding to receive such positive feedback. We appreciate your support and hope to have the pleasure of hosting you again in the future.
Clarion Inn New London - Mystic offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 2702 square feet (251 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Clarion Inn New London - Mystic. Self parking is free. Smoking is allowed in designated areas at this New London hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking , Free RV, bus, truck parking
Clarion Inn New London - Mystic offers 136 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New London hotel provides complimentary wired and wireless Internet access. 32-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Shaking Crab - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Cascade Lounge - This bar serves dinner only. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.