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"Front desk people, a little reserved, they looked busy. Loved having drinks at Iron and appetizers were great. " More

By a verified traveler on Sat 18 Aug 2018

Hotel Description

3.5-star hotel near Mystic Aquarium and Institute for Exploration

In historical district

You'll be within half a mile (1 km) of Mystic Aquarium and Institute for Exploration and 2 miles (3 km) of Mystic Seaport - The Museum of America and the Sea with a stay here. Also, Mystic Seaport is within 2 miles (3 km) and Stonington Vineyard is within 6 miles (10 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free WiFi, comfy beds

The 184 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Standard two doubles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$68* Per night/room Jan 2 - Jan 3

One King Bed Deluxe

Bed Count 1 King Bed Maximum Occupancy 2 Max

One King Bed, with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

One King Bed, Non-Smoking, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Mystic ratings based on 31 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Mystic

Everyone (13) Couples (2) Family (4)
5 out of 5
Hotel was very clean. Room was large and clean as well. Staff was excellent

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 18, 2019 by Terri

Thank you.

5 out of 5

Posted by on Jul 31, 2019

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Comment from Hotel Management

Aug 1, 2019 by Terri

Thank you.

4 out of 5

Posted by on Jul 27, 2019

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Comment from Hotel Management

Jul 30, 2019 by Terri

Thank you.

3 out of 5
Hotel was without tv. I was told at check in that there was some problems with it. Found out that it had been out for 24 hours already, but some room had it. Not the one they put me in. I was there with my 6 year old grandson. We were there mostly for the pool so it was ok. Woke up after our first night and found out because of a huge storm that passed through, the pool was out of order! No pool and no tv! Rainy day! Hotel staff was not very apologetic about the situation. The hotel next door had both pool and tv and a room. I inquired about refunding my money for the second night if we left and got asked if I booked it through them or someone else. When I said Travelocity I was told "call them". No sorry or anything. Nice hotel BUT!!!Travelocity was very helpful and refunded my money. Went to other hotel for second night. TV, pool, breakfast, bigger beds and room, all for About $50 less!

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 30, 2019 by Terri

I sincerely apologize for the weather, and for my staff not being more helpful. Thank you for sharing this with us.

3 out of 5
Very clean and inviting place to stay, although I was disappointed that there was no breakfast buffet included as the website mentioned.

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Terri

Thank you. I apologize about breakfast, there are some rates that include breakfast, however it is not a standard to include breakfast. Again, I am very sorry and thank you for staying with us.

5 out of 5

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Terri

Thank you!

4 out of 5

Posted by on Apr 14, 2019

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Comment from Hotel Management

Apr 17, 2019 by Terri

Thank you.

1 out of 5
Confusion about payment at check in and the manager actually argued with me about whether or not I paid.

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 2, 2019 by Terri

Thank you for sharing this with us. I apologize for this lack of service.

5 out of 5

Posted by on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Terri

Thank you.

4 out of 5
Very comfortable, convenient to mystic attractions. Staff very friendly and helpful.

Posted by on Feb 10, 2019

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Comment from Hotel Management

Feb 11, 2019 by Terri

Thank you.

Property Features

Hilton Mystic offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8070 square feet (750 square meters) and includes conference space. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Hilton Mystic. Free self parking is available. This 3.5-star Mystic hotel is smoke free.

  • 184 guestrooms or units
  • 4 levels
  • 8070 sq ft of conference space
  • 750 sq m of conference space
  • Built in 1986
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: New London, CT (GON-Groton - New London) (12.5 km / 7.8 mi)
  • Train station: Mystic Station (3.3 km / 2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Hilton Mystic offers 184 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Irons - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Debit cards
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 for adults, USD 0 and USD 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Mystic
  • Hilton Mystic
  • Mystic Hilton
  • Hilton Mystic Hotel Mystic
  • Mystic Hilton Hotel
  • Hilton Mystic Hotel
  • Hilton Mystic Hotel
  • Hilton Mystic Mystic
  • Hilton Mystic Hotel Mystic

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.