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Norfolk Towers Serviced Apartments

3.5 star property
3.5-star apartment near United Nations Office at Nairobi

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Exterior
Garden
Business Studio, 1 Queen Bed, Balcony, Garden View | In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
Apartment, 3 Bedrooms, Balcony | Living area | 32-inch flat-screen TV with satellite channels, TV
Apartment, 3 Bedrooms, Balcony | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils
Reviews
8.0

Very good

Popular amenities

  • PoolPoolPool
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Kijabe Street, Nairobi, Nairobi, 100
  • Popular LocationUniversity of Nairobi1 min walk
  • Popular LocationKenyatta International Convention Centre3 min drive
  • Popular LocationThe Sarit Centre4 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)19 min drive

Room options

City Apartment, 1 Bedroom, Balcony, Garden View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

City Apartment, 2 Bedrooms, Balcony

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Apartment, 3 Bedrooms, Balcony

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 6
  • 1 Queen Bed and 3 Twin Beds

Business Studio, 1 Queen Bed, Balcony, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the neighborhood

Nairobi

Heart of Nairobi.With a stay at this Nairobi Central apartment, you'll be steps from University of Nairobi and Kenya National Theatre. Nairobi National Museum and City Market are also within half a mile (1 km).

What's nearby

  • University of Nairobi - 1 min walk
  • Nairobi National Museum - 7 min walk
  • Kenyatta International Convention Centre - 3 min drive
  • The Sarit Centre - 4 min drive
  • United Nations Office at Nairobi - 10 min drive

Getting around

  • Syokimau Station - 24 min drive
  • Nairobi (WIL-Wilson) - 7 min drive

Restaurants

  • Lord Delamere Terrace - 3 min walk
  • Chandarana Supermarket - 16 min walk
  • Number 7 Cocktail Bar - 9 min walk
  • Mawimbi Seafood - 1 min walk
  • Mister Wok Parklands - 12 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norfolk Towers Serviced Apartments

3.5-star apartment near United Nations Office at Nairobi
As a guest of Norfolk Towers Serviced Apartments, you'll find an outdoor pool, a garden, and concierge services. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Norfolk Towers Serviced Apartments also features laundry facilities, dry cleaning/laundry services, and an elevator.

Smoking is allowed in designated areas at this 3.5-star Nairobi apartment.

  • 70 guestrooms or units
  • 4 levels
  • 3 buildings
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • Smoking in designated areas
  • 1 conference room
Norfolk Towers Serviced Apartments offers 70 accommodations with laptop-compatible safes and irons/ironing boards. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Languages

English, Swahili

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children stay free (see details)
  • Free crib

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Toilet paper
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 32-inch flat-screen TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Meeting room

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Phone
  • Wedding services

Location highlights

  • In a business district
  • In the city center
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 3 buildings
  • 4 floors
  • 70 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 10:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments
Norfolk Towers Serviced Nairobi
Norfolk Towers Serviced
Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments Apartment
Norfolk Towers Serviced Apartments Apartment Nairobi

Frequently asked questions

How close is Norfolk Towers Serviced Apartments to the airport?

Norfolk Towers Serviced Apartments is 3.8 mi (7-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Norfolk Towers Serviced Apartments?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Norfolk Towers Serviced Apartments on May 30, 2024 start from $50.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Norfolk Towers Serviced Apartments have an airport shuttle?

Norfolk Towers Serviced Apartments offers an airport shuttle 24 hours a day, for a charge of USD 35 per vehicle, one-way.

Does Norfolk Towers Serviced Apartments offer free breakfast?

Norfolk Towers Serviced Apartments does not offer free breakfast.

Is there a casino at Norfolk Towers Serviced Apartments?

No, there is no casino at this apartment, but Lucky 8 Casino (7-min drive) is nearby.

What time is check-in at Norfolk Towers Serviced Apartments?

Check-in start time: 10:00 AM; Check-in end time: anytime.

Is there free parking at Norfolk Towers Serviced Apartments?

Free parking is not available at this apartment.

Does Norfolk Towers Serviced Apartments have a pool?

Norfolk Towers Serviced Apartments features an outdoor pool. Pool access starts at 6 AM.

Does Norfolk Towers Serviced Apartments have a spa?

There are no spa services available at this apartment.

How close is Norfolk Towers Serviced Apartments to downtown Nairobi?

Norfolk Towers Serviced Apartments is 1.2 mi away from Nairobi.

Norfolk Towers Serviced Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 58 reviews" "
Rating 8 - Good. 27 out of 58 reviews" "
Rating 6 - Okay. 7 out of 58 reviews" "
Rating 4 - Poor. 3 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Richard

Stayed 3 nights in Feb 2024

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, room comfort
Great for families
Great accommodation. Short walk to town. Friendly staff. Nice big swimming pool which the kids loved. I've stayed there before and would stay again.
Stayed 1 night in Dec 2023

10/10 Excellent

Alpesh, Nairobi

Liked: Cleanliness, amenities
Stayed 1 night in Jan 2023

10/10 Excellent

Julius

Traveled with family
Liked: Cleanliness, room comfort
One of the best vacations apartments in Kenya
My stay was very nice in this place. My family loved the apartment. The staffs are so friendly and helpful. It very clean and well taken care of.
Stayed 5 nights in Dec 2021

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could do better
Working holiday but could not get work done because their systems were always down. No response to requests for help.
Stayed 1 night in Mar 2020

4/10 Poor

John

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok Apartments horrible service
The apartments are ok but if you plan to get any work donr look elsewhere. The net or business office never works and no matter how many times you ssk for assistance no one cares. They have a technical support that works from home and the help they offer is telling you to wait till midnight and see if anything will work.
Stayed 1 night in Mar 2020

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff very friendly and helpful
Stayed 2 nights in Dec 2019

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit the bill
Staff at gate were supee friendly and helpful, room was perfect for our needs.
Stayed 2 nights in Dec 2019

10/10 Excellent

Wlllem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk Towers excellent accommodation
NTSA is fine place to stay, spacious and well furnished rooms, wifi functioning well and fine staff. Excellent for work as well as for holiday trips. Certainly value for money, also due self catering facilities.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
I liked the size of the rooms.They were very welcoming and even gave us an upgraded room. The property looked dated especially the kitchen. It had the 1960s decor which was in contrast to the pictures i saw online.
Stayed 5 nights in Jul 2019