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Ole Sereni

4.5 star property
4.5-star luxury hotel near Nairobi National Park

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Ole Sereni

Photo gallery for Ole Sereni

Outdoor pool, pool umbrellas, sun loungers
Property entrance
Superior Room, City View | Premium bedding, in-room safe, individually decorated, desk
3 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, body treatments, aromatherapy

Overview of Ole Sereni

Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Mombassa Road, Opp. Zain offices / Parkside Tower, Nairobi, 18187-00500
  • Popular LocationNairobi National Park15 min walk
  • Popular LocationNyayo National Stadium6 min drive
  • Popular LocationKenyatta International Convention Centre7 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)18 min drive

Room options

View all photos for Club Room

Premium bedding, in-room safe, individually decorated, desk

Club Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 3 Twin Beds

View all photos for Cozy Room

Premium bedding, in-room safe, individually decorated, desk

Cozy Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 3 Twin Beds

Similar properties

Reception
Emara Ole-sereni
Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (49)
The price is $202
per night
$238 total
includes taxes & fees
May 9 - May 10
Emara Ole-sereni

About the neighborhood

Nairobi

Lang'ata stay.Your stay at this Lang'ata hotel places you within 3 miles (5 km) of Nairobi National Park and Nyayo National Stadium. Parliament Building and Kenyatta International Convention Centre are also within 6 miles (10 km).

What's nearby

  • The Nextgen Mall - 5 min walk
  • Nairobi National Park - 15 min walk
  • Nyayo National Stadium - 6 min drive
  • Strathmore University - 6 min drive
  • Kenyatta International Convention Centre - 7 min drive

Getting around

  • Syokimau Station - 16 min drive
  • Nairobi (WIL-Wilson) - 11 min drive

Restaurants

  • Fifteen Rooftop - 10 min walk
  • Sana Sana (South B) - 3 min drive
  • Checkers Pub - 4 min drive
  • Nerkwo South B - 2 min drive
  • Golden Ice - 6 min walk

About this property

Ole Sereni

4.5-star luxury hotel near Nairobi National Park
Ole Sereni offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 1894 square feet (176 square meters) and includes conference space. A spa tub, a sauna, and spa services are also featured at the luxury Ole Sereni. An airport shuttle (available 24 hours) and a casino shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

  • 1 building
  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 2 bars or lounges
  • 1894 sq ft of conference space
  • 176 sq m of conference space
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Ole Sereni offers 134 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated accommodations have separate sitting areas. Beds feature premium bedding. 32-inch LED televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Swahili

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends; KES 2,000 for adults and KES 2,000 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests who require guaranteed early check-in must book their stay to include the early check-in date. Other early check-in requests are subject to availability, and a fee equal to 50% of the daily room rate is charged.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 40.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately KES 2000 for adults and KES 2000 for children
  • Airport shuttle fee: KES 2250 per person (one-way)
  • Airport shuttle fee per child: KES 1200 (one-way), (from 5 to 11 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
Tax ID - P051183856D
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    Guests must contact this property in advance to reserve rollaway/extra beds. The tax ID number is P051183856D. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ole Sereni
Ole Sereni Hotel
Ole Sereni Hotel Nairobi
Ole Sereni Nairobi
Sereni
Ole - Sereni Hotel, Nairobi Hotel Nairobi
Ole - Sereni Hotel
254 Ole Sereni
Ole Sereni Hotel
Ole Sereni Nairobi
Ole Sereni Hotel Nairobi

Frequently asked questions

How close is Ole Sereni to the airport?

Ole Sereni is 3.6 mi (11-min drive) away from the Nairobi (WIL-Wilson) airport, the closest popular airport to the property.

How much does it cost to stay at Ole Sereni?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Ole Sereni on May 23, 2024 start from $104.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ole Sereni have an airport shuttle?

Ole Sereni offers an airport shuttle 24 hours a day, on request, for a charge of KES 2250 per person, one-way.

Does Ole Sereni offer free breakfast?

Free breakfast isn’t provided at Ole Sereni, but buffet breakfast is offered for a fee of KES 2000 for adults and KES 2000 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Ole Sereni?

No, there is no casino at this hotel, but Lucky 8 Casino (11-min drive) is nearby.

What time is check-in at Ole Sereni?

Check-in start time: 2:00 PM; Check-in end time: 3:00 AM. A fee applies for early check-in.

Is there free parking at Ole Sereni?

This hotel offers free self parking and extended parking.

Does Ole Sereni have a pool?

Ole Sereni features an outdoor pool.

Does Ole Sereni have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine, brunch, and light fare.

Does Ole Sereni have a spa?

This hotel has a spa, which features massages, body scrubs, and facials.

How close is Ole Sereni to downtown Nairobi?

Ole Sereni is 3 mi away from Nairobi.

Ole Sereni Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 249 out of 586 reviews" "
Rating 8 - Good. 222 out of 586 reviews" "
Rating 6 - Okay. 64 out of 586 reviews" "
Rating 4 - Poor. 24 out of 586 reviews" "
Rating 2 - Terrible. 27 out of 586 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Aidan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
OK for dinner not overnight (the Hilton is nice)
Well, it’s difficult to know where to start. Giving the positives first, the food is not half bad. I don’t mean to say it’s good, it’s just okay. The rest of the experience not so much. My biggest complaint is the lack of attention to detail (I.e., taking towels out of the room but not replacing them or waiting over an hour to receive a check for dinner). The AC did not function in one of our two rooms. They did not provide an itemized bill at checkout so it feels the bill was ‘ball parked’. The rooms are dated and could be updated, but that’s the least of the worries. Also the ‘park view’ is of a sound wall - lovely stuff in what is (everywhere else) a beautiful county. If you like staying at a Motel 6 this is the place for you, otherwise stay anywhere else. Also their airport transfer is extortion (~$80 for a ~$9 ride) and they will charge as much as they can get away with.
The ‘park view’
Stayed 3 nights in Jan 2024

8/10 Good

Roberto

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
The AC units did not work properly
Stayed 2 nights in Jan 2024

8/10 Good

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.
Stayed 6 nights in Jan 2024

6/10 Okay

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Think twice befor booking
The hotel staff was great but had bad experience with a broken air condition unit. I called the front desk and who send a repairman they didn’t seem to understand what the issue was. In the end I spend the night sweating
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023

10/10 Excellent

Oore-ofe

Stayed 10 nights in Dec 2023

10/10 Excellent

Tyson

Stayed 1 night in Dec 2023

10/10 Excellent

Maria, Lexington

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best experience ever
The staff was extremely professional the room service and the food was great
Stayed 1 night in Dec 2023