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"TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email show ... " More

By a verified traveler on Sat 02 Jul 2022

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Hotel Description

Enjoy the free WiFi at this Syokimau guest house

In Syokimau

You'll be within 9 miles (15 km) of Nairobi National Park and 12 miles (20 km) of Uhuru Park. Nairobi Hospital and University of Nairobi are within 12 miles (20 km).

Free perks

A restaurant, free self parking, and a 24-hour front desk are among this guesthouse's amenities. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A garden, express check-in, and express check-out are also on offer.

Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$42* Per night/room May 1 - May 2

Twin Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Palm Airport Suites ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Palm Airport Suites

3 out of 5
TRANSPORTATION WAS HARD AS THE ROAD IS VERY BAD. They couldn't even recognize me and wanted to charge me until I threatened to pull out the email showing I had paid. The attendant tried to give me a single bed when I had paid for A Double bed.

Posted by on Jul 2, 2022

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Comment from Hotel Management

Jul 3, 2022 by Christine

We appreciate you staying with us. There were two check ins on the same time offcource we can not recognize you until you prove with your documents which you did and we appreciate.

Property Features

There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. Tour/ticket assistance, multilingual staff, and a garden are also featured at Palm Airport Suites. Self parking is free. Smoking is allowed in designated areas at this Syokimau guesthouse.

  • 6 guestrooms or units
  • 2 levels
  • 2 buildings
  • Built in 2010
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Syokimau Station (2.8 km / 1.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Palm Airport Suites offers 6 accommodations with complimentary bottled water and slippers. Digital television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and children's slippers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include computer monitors and printers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Washer
  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Slippers
  • Toiletries (free)
  • Iron and ironing board available
  • Portable fan
  • Children's slippers
  • Computer monitor
  • Printer

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Onsite venue - This restaurant serves breakfast only.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Palm Airport Suites offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve rollaway/extra beds

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve rollaway/extra beds. This property accepts Visa and Mastercard. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 2)
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blueman Safari Hostel JKIA Syokimau
  • Blueman Safari Hostel JKIA
  • Blueman Safari JKIA Syokimau
  • Palm Airport Suites Guesthouse Syokimau
  • Palm Airport Suites Syokimau
  • Guesthouse Palm Airport Suites Syokimau
  • Syokimau Palm Airport Suites Guesthouse
  • Palm Airport Suites Guesthouse
  • Guesthouse Palm Airport Suites
  • Blueman Safari Hostel JKIA
  • Palm Airport Suites Syokimau
  • Palm Airport Suites Syokimau
  • Palm Airport Suites Guesthouse
  • Palm Airport Suites Guesthouse Syokimau

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Palm Airport Suites.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.