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4.3 out of 5

"Loved our room. Staff was really great. Spotlessly clean. How about hiring one (or 5) more staff to help the poor woman who had to handle the entir ... " More

By a verified traveler on Sun 03 Oct 2021

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Hotel Description

3.5-star guestrooms with free WiFi

In Napa

Within 3 miles (5 km) of this Napa hotel, you'll find Alston Park and Andretti Winery. Napa Valley Wine Train and Downtown Napa Association are also within 6 miles (10 km).

Business services

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 115 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, coffee/tea makers, and free weekday newspapers are also available. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$141* Per night/room Feb 1 - Feb 2

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobil Roll Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobil Roll Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Indigo Napa Valley, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Napa Valley, an IHG Hotel

Everyone (7) Couples (5) Family (7)
5 out of 5
Loved our room. Staff was really great. Spotlessly clean. How about hiring one (or 5) more staff to help the poor woman who had to handle the entire restaurant in the AM? She was waitress, cashier, bus person, responsible for seating people, kept up the coffee bar, cleaned the technology area, and made sure everyone was happy while doing it.

Posted by on Oct 3, 2021

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Comment from Hotel Management

Oct 4, 2021 by Jessica Carey, General Manager

Dear Kelly, Thanks for your time to give us your valued feedback. We are so glad our amenities, staff and clean promise made the difference on your experience in the Napa Valley. Thanks for your patience during our staffing shortage with our additional Cupa staff were out ill. We look forward to seeing you again soon, until then happy and safe travels.

2 out of 5
Dissappointed. Bathroom structure makes you feel claustrophobic. It's a good price but I wouldn't stay here again.

Posted by on Sep 15, 2021

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Comment from Hotel Management

Sep 15, 2021 by Jessica Carey, General Manager

Dear Rodrigo, Thank you for taking the time to give us your feedback about your stay at our hotel. We're committed to providing you with the best overall experience and we're saddened that we've missed the mark on your past visit with us. I'm sorry to hear about the bathroom claustrophobia you felt made a negative experience on your stay, as we get lot's of guest compliments on the arrangement of our rooms but we know everyone has different needs. I am please you found the value of our property well. Wishing you safe and healthy travels back to the Valley again soon.

4 out of 5

Posted by on Sep 7, 2021

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4 out of 5
comfortable beds pet friendly good location quiet great AC

Posted by on Jul 22, 2021

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Comment from Hotel Management

Jul 31, 2021 by Hotel Manager

Thank you and we look forward for your next visit.

5 out of 5
Nice place to stay. The morning walk was delightful with vineyards close by and hot air ballooning a floating above. It was delightful!

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 18, 2021 by Nick Homick, Operations Manager

That sounds like a delightful experience. Hotel Indigo Napa is a real gem. Nestled in the heart of Napa Valley, it is close to everything. We are so happy that you were pleased with your stay. We look forward to seeing you again when you are in the area. Thank you so much for staying with us!

5 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 31, 2021 by Hotel Manager

Thank you

5 out of 5
It was a nice, clean room. Seems like a convenient and safe location with helpful staff.

Posted by on Apr 20, 2021

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Comment from Hotel Management

Apr 30, 2021 by General Manager

we're happy to hear that you enjoyed your stay with us!

5 out of 5
They are doing a very good job in making guests safe during C-19 Rooms are quiet and clean.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 30, 2021 by Greg Magee / General Manager

Thank you for noticing! We have taken our Clean team to new heights over this past year in an effort to keep everyone safe!

4 out of 5
I like it's location and the beds are super comfortable.

Posted by on Mar 15, 2021

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Comment from Hotel Management

Mar 24, 2021 by Greg Magee / General Manager

Thank you for your glowing comments. Come see us again soon!

5 out of 5
Aaron who worked at the bar was so amazing! Kind, hard working and really made us feel welcome.

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by Front Desk

Feb 24, 2020 by Front Desk Dear Anonymous, It's a delight to know how much you enjoyed your stay with us. We truly appreciate the excellent rating you awarded us and hope you welcome you back to Hotel Indigo soon.

About the Hotel Indigo Napa Valley, an IHG Hotel

Location 4195 Solano Avenue, Napa, CA 94558

Renovations + Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Restaurant

Property Features

Hotel Indigo Napa Valley, an IHG Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hotel Indigo Napa Valley, an IHG Hotel. Free self parking is available. This 3.5-star Napa hotel is smoke free.

  • 115 guestrooms or units
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hotel Indigo Napa Valley, an IHG Hotel offers 115 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Napa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Cupa - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • An off-leash area is available
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Indigo Napa Valley
  • Ivy Hotel Napa
  • Best Western Premier Ivy Hotel Napa Valley
  • Best Western Premier Ivy Hotel Napa
  • Ivy Napa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.