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"This was our second time to stay here. The staff is friendly and helpful and we always meet terrific people there. The rooms are inviting and cozy. " More

By a verified traveler on Sat 06 May 2017

Hotel Description

3-star inn near Napa Valley Wine Train

In Napa

You'll find Napa Valley Wine Train and Oxbow Public Market within 2 miles (3 km) of this Napa inn. JaM Cellars and Quent Cordair Fine Art Gallery are also within half a mile (1 km).

Free perks

This inn doesn't skimp on freebies - guests receive free breakfast, free WiFi, and free self parking. Concierge services are provided for your convenience.

Free Internet, fireplaces

Boasting fireplaces, the 21 guestrooms also offer free WiFi and flat-screen TVs. Other amenities include free wired Internet, room service, and free newspapers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$99* Per night/room Dec 16 - Dec 17

Standard Room, 1 King Bed, Non Smoking (Large Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Napa Valley, Ascend Hotel Collection ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Napa Valley, Ascend Hotel Collection

Everyone (1) Couples (1)
2 out of 5
This was a pretty disappointing experience. First off, the property is not a hotel, but a bed and breakfast. On the Travelocity site, this property lists that pets are not allowed except for service animals, but when we walked into our (extremely tiny) room, the smell of animals was present, which was quite irritating. In addition, because this is actually an old home, we could hear every footstep around and above us, as well as a crying baby/infant, keeping us awake fairly late, only to be greeted by the staccato barking of the neighbor's dogs at a bright and early 4:45AM. Because we arrived at 7:30PM, the front desk was closed and there was no one to speak with about these issues. The highlight of our stay was the breakfast served in the basement. It was some sort of egg souffle and was served with croissants and fresh fruit. We would not stay here again and feel it should be made more clear on the Travelocity listing that this property is NOT a hotel.

Posted by , from Galveston on Oct 22, 2019

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Comment from Hotel Management

Oct 24, 2019 by Dolly

Thank you for taking the time to review your stay with us. I am sorry to hear that your stay did not meet your expectations.I have shared your feedback with the staff to ensure that all issues will be corrected. Thanks, Dolly

5 out of 5

Comfortable Getaway

Pros: Unlike a regular hotel, it's like being at home.
Cons: Minor details like a ceiling fan that made a little noise ....etc
Location: Perfect location. Within walking distance to downtown Napa and minutes away from access to the wine country.
This was our second time to stay here. The staff is friendly and helpful and we always meet terrific people there. The rooms are inviting and cozy.

Posted by , from Dallas,Tx on May 6, 2017

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About the Hotel Napa Valley, Ascend Hotel Collection

Location 1556 Polk St, Napa, CA 94559

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Hotel Napa Valley, Ascend Hotel Collection also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Free self parking is available. This 3-star Napa inn is smoke free.

  • 21 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (97.9 km / 60.8 mi)
  • Parking: Free self parking

Room Amenities

Hotel Napa Valley, Ascend Hotel Collection offers 21 air-conditioned accommodations with fireplaces and complimentary newspapers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Napa inn provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Fireplace
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free local cuisine breakfast daily from 8 AM to 10 AM. The inn hosts a free manager's reception daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 PM

Special check-in instructions:

The front desk is open daily from 8:00 AM - 7:00 PM.
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation. An adult age 18 or older must assume all liability for the booking.

Front Desk hours 9 AM - 6 PM. Guests arriving after 6 PM must contact the property prior to 3 PM on the day of arrival. Guests can contact the property using the number on the reservation confirmation received after booking.

The front desk at this property is open daily from 8:00 AM - 7:00 PM.
Guests arriving after 3 PM must make advance arrangements by contacting the property using the information on the booking confirmation. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators

Hotel Names

  • Hotel Napa Valley
  • Napa Valley, Ascend Collection
  • Hotel Napa Valley, Ascend Hotel Collection Inn
  • Hotel Napa Valley, Ascend Hotel Collection Napa
  • Hotel Napa Valley, Ascend Hotel Collection Inn Napa
  • Hotel Napa Valley an Ascend Hotel Collection Member
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.