"Gary and staff are super nice, accommodating and refreshing to be around... had a great stay and felt very welcomed! Thank you, Nena:) " More
City center stay
A stay at this Downtown Napa hotel places you steps from Uptown Theater and a 5-minute walk from Downtown Napa Association. Napa Valley Wine Train and Oxbow Public Market are also within half a mile (1 km).
Outdoor pool
This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the laundry service. There's an outdoor pool on site, and concierge services and free newspapers are also offered.
Free WiFi, Smart TVs
The 45 guestrooms have Smart TVs with cable channels and offer free WiFi and hydromassage showerheads. Coffee/tea makers, hair dryers, and safes are also available.
Aug 17, 2019 by Margarita
Thank you for taking the time to give us a review. We hope you enjoyed Napa! We look forward to seeing you again soon. Warm regards, Margarita
Jun 16, 2019 by Maria
Good morning Rich, We are glad to know you enjoyed our location. However, we do apologize about the inconveniences that hindered your stay. We try our best to keep everything to it's peak perfection as to why our maintenance man was retouching up the room. It is a complete surprise to us as to why you didn't seem to think the room was up to par. As we do have a professional carpet cleaner come and clean the carpets, our sheets/linen are professionally cleaned, we have our housekeepers clean the rooms , and then we have an inspectress that makes sure each and every room is up to it's peak perfection. We check everything including the a.c and television before the next guests arrival to the room. If there was issues about the t.v. you could've gave a call to the front desk and one of our team members would've been more then happy to try to help you fix that. We are so sorry that this time around we didn't exceed your expectations. We hope that the next time you do stay with us we make your experience the one to remember.
May 22, 2019 by Maria
I am so sorry you didn't enjoy your stay. Unfortunately, you wrote this anonymously so we are unsure of which room you are referring to . We have recently updated all of our rooms to new LED light dimmers, new paint, beds, etc. We have remodeled all of our rooms as to why I am a bit confused as to what about the room you seem to find outdated. Please give us a call at the hotel to further discuss.
May 16, 2019 by Maria
Thank you so much for leaving us a review. We are so happy to hear that Gary was an amazing host. We would love to see you again.
As a guest of Napa Valley Hotel & Suites, you'll find an outdoor pool, tour/ticket assistance, and multilingual staff. Public spaces have free WiFi. The business-friendly Napa Valley Hotel & Suites also features a picnic area, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Napa hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces) , Free parking nearby
Napa Valley Hotel & Suites offers 45 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 43-inch Smart televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.